Groupon - Refurbished LG Air Conditioner
They rejected this review on Groupon's website, so I'm am posting it everywhere else I can so that you can avoid getting scammed.
>>I bought two of the LG 12,000 BTU units. The first one arrived and did not work out of the box. I emailed in to return it. The service center is in India so you get an email back the next day, which I have no problem with. I was given a return label for USPS and went to schedule the pickup and realized the box was too big. So after about a week of back and forth they sent me a UPS label. No pickup was available so I had to carry the 70 lb plus box to the UPS outlet. Thinking that was all good, I bought another one from Groupon, the same model. Here what has happened since.
1. I have not received my refund for the first one, I returned it in July and it is now September. They keep promising to get my money back, no money in my account, so I just contacted my credit card company and did a chargeback, as the 68 day limit is coming up.
2. The second one broke about one month after I got it. I'm not sure what they mean by refurbished but the compressor pump went and I was told it was just worn out.
3. There is no warranty on this other than a 14 day return policy.
4. It isn't that cheap. Shop around and you can find a comparable price online and buy a warranty, or you can spend $100 more and get a nice new one with a warranty.
DON"T BUY A PORTABLE AIR CONDITIONER FROM THESE GUYS. It is a *** shoot at best with non-existent customer service, and NO WARRANTY. This is a unit that broke once before, why would anyone buy it (knowingly) without a warranty? Caveat emptor.<
Reason of review: Damaged or defective.
Monetary Loss: $322.
Groupon Pros: Website, Price.
Groupon Cons: Scam, No warranty, No disclosure, Item not working, Not refurbished.
Location: Mission Viejo, California
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Comments
Please avoid publishing any personal information and promotional content
my review was rejected also. diff product...but scary..buyers beware.."FILTERING" reviews is NOT good (or HONEST)
I am arguing with them now over publishing my review...
That's what Coldwater Creek did to me when I posted an honest review of the product. They are AFRAID because they KNOW IT;S GARBAGE.
Their objective is to get as MUCH of your and my MONEY as possible before we figure it out.
Mine is to alert the authorities and have them look into it. Where there's THIS much SMOKE, there's a fire.