Groupon - Refused to Return a Defective Christmas Gift
I purchase a fancy nail polish kit for my daughter-in-law as a Christmas gift.It was a fancy nail kit that you use a black light to harden the polish and it lasts for weeks.
I purchased it in October but she didn't receive it until December, for obvious reasons. She tried it and it doesn't work; the polish never hardened. I tried to return it and they refused, even though it is defective! I have been a loyal customer of groupon, spending hundreds of dollars.
I believe they need to review their refund policy for special circumstances such as this.
If you are dissatisfied with a live event or trip, they refund your money but not for a defective item?That makes no sense.
More Review Details
- Monetary loss:
- Review category
- Cosmetics and Toiletries
- Review rating
- 2 out of 5
You May Also Like
- "I bought a container of Gillette shaving foam and it exploded. The explosion completely ruined my bathroom and cost me thousands of dollars in repairs. The representative of Gillette who..."
- "Bought the warm kit, six shades, the image shows one purple color in the kit. Sure enough they send me two purples. I called them and they said they send..."
- "I do not understand people today, As a Direct Sales Rep I go out of my way to educate and help people. I also buy and support other companies as..."
- "Purchased a supposedly 100% leather living room set by Chateau D'Ax from a retailer in our area. Couch, loveseat, chair and ottoman in coffee colored "leather" upholstery. Several..."
- "I have parked my car on the private property, the parking lot of the apartment building where I live. There was no sign whatsoever indicating that cars aren't allowed..."
- "I HAVE A COUPON THAT SAYS $4 OFF ANY ORDER OF $20 OR MORE. I PLACED AN ORDER FOR $34 (WITH DELIVERY FEE INCLUDED). I WAS TOLD THAT I AM..."
- "Went to return a item that I bought last night. Turned out to be the wrong item decided to take it back today. Walked in with the item under my..."
- "Please some one help i bought 2 bedsets from farmingdale location in march 2015.king bed came without middle supporting legs. And missing night stand.call customers service like god 18 times.can..."
- "I ordered a winter coat from them. The time i recieved the coat was ok, but when I got it, the coat looked nothing like the advertisement on their website...."