I have repeatedly requested a Cash Refund, Not Groupon Bucks, but to no avail. Groupon offered a discounted price for auto services at Sears. But when I went to collect my services the wouldn't provide the services without two new tires 2 tires. It was obvious to me it...Read more
I have contacted Groupon regarding my order, placed on 10/28/17. At that time, i was told it would be received in 4-7 days. Following the tracking info link, only 'Shipping Label Created' is displayed. This is still the only info displayed on the FEDEX link. I...Read more
- Products and service in the past
I didn't like
- Untrackable shipments
- Its my problem if the shipment does not arrive
- No option customer service
Purchased a brewery tour voucher at Port Jeff. I live a few hours away and was taking a day trip. Voucher specifically said contact the business by email AFTER purchasing. I emailed the business and they were unable to accomadate me the day I was traveling there. By...Read more
Terrible customer service at Groupon
I paid for a service I never received. They told me I would be refunded. It has been three months and all customer service does is lie to me, despite the fact that I have a bank statement as proof of purchase. Terrible customer service. I will never do business with them again.
Groupon - Horrible.
I bought groupon for permanent eyeliner for $255. Classy Missy. Salon. In reality its very small apartment in old residential building in china town. I am not feel comfortable from beginning. And it was bad. I end up in ER w/serious eyes injuries and terrible pain. "Salon" refused to refund my $255
Groupon - Bad business
Very rude customer support, did not get my refund for the services purchased
Groupon wrong concert date
Ordered 4 concert tickets. Groupon had wrong concert date. Wouldn't allow me to print tickets. Can only email for help concert is tonight and no response.
I had purchased a M/S slate tablet from groupom and upon recreipt the unit still had the former user log on and pass word still in place and that prevented use of the unit, granted it was a refurbished unit with a warranty, upon contacting the vendor (thru groupon)...Read more
I purchase a shoe rack and in 2 minute I try 10 times to cancer the purchase. Groupon system is a joke, it block and didn't allow me 2 minutes after the purchase to cancel. I try several times within a 20 minutes window, still wouldn't allow the cancel. Then it start...Read more
I didn't like
- Worse customer service i ever experienced
On Sept 28 2017 I ordered a tanlet from groupon and had issues with not being able to log on due to asoft ware error the product came ewith a 30 day return policy. I am well with on the thirty day period and after 4 trys I can get no responce. One should be very care...Read more
- Prior experirece
I didn't like
- We can not contact vendor out side of groupon
- This purchase or the vendor responce
you can't get in touch with anyone there in the US and all their CS is outsourced to people who don't understand any issues. It is all scripted. CHat and callback's are both a joke. I will no longer be doing business with them anymore. They should be paying me to find...Read more
Tried to buy something small for only $30 (a Sam's Club membership). Site kept rejecting my card, saying "your billing information is incorrect". I verified that it was correct with the bank. Only C/S is by "chat" and all of the chat reps have Indian names (that alone...Read more
I had to argue with 3 different customer service people about a piece of junk phone charger that died after 2 months. They said they wouldn't refund or exchange since it was after the first 14 days. Then she hung up on me! Their stuff is dollar store (Walmart) junk....Read more
I didn't like
- Lousy customer service
- Treated like trash
My Hairdresser used Groupon to attract customers ...... after a few clients Groupon contacted Hairdresser to tell her her account info was wrong so they could not pay her ...... she responded to clear things up but they just kept saying the account info was wrong...Read more
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