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I ordered something for my husband for his birthday. The box arrived. I opened it to wrap it and it was the wrong thing. I called and they said I could return it to them and in about 2 or 3 weeks they would be willing to give me a refund. So they are willing to give me...
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I didn't like
  • Lousy customer service
  • Sent wrong item and refused to fix their mistake
#1067591
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purchased an item on groupon..this is the third time they charged my credit twice for 1 purchase! customer service phone numbers don't work..live chat are idiots..and then you cant login..they are a scam! then they say: can't correct the problem they made!!! because...
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1.4
I didn't like
  • Cheats
#1058985
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Three weeks ago, I noticed a Groupon charge on my debit card. I had not ordered this service from Groupon and did not authorize any family member to do so. I contacted customer service and they did not comprehend my problem. After many, many e-mails, they finally...
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1.6
I didn't like
  • Inability of customer service to comprehend and resolve issue
#1042395
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Groupon - Bad business

Groupon
#1076237
Very rude customer support, did not get my refund for the services purchased
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Groupon wrong concert date

Groupon
#1069016
Ordered 4 concert tickets. Groupon had wrong concert date. Wouldn't allow me to print tickets. Can only email for help concert is tonight and no response.
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Groupon Shipping Service Review

Groupon
#1035395
I made a purchase more than month ago and didnt recieve.
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Bottle Review

Groupon
#1028436
I ordered what I though would be a clear fruit infused water bottle with turquoise accents and instead I received and bright blue piece of ***.
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It has been very frustrating trying to login to my account with Groupon. I cannot even locate a telephone number to call. They tell me that if I need customer support, I have to sign-in. I cannot get my sign -in to go through. Yo all have made this very difficult to...
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#1039416
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We were a satisfied Groupon Merchant and received over $22,000 in revenue until we asked to switch account managers. This account manager Claire, never returned emails to launch campaigns, and making clarifications to our contact/addresses. Come to find out, Groupon...
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1.0
I liked
  • John franks
  • Original account manager
I didn't like
  • Claire ruscitti
  • Ashley maleshetsky
  • Reported them to attorney general
#1034016
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I purchased a cleaning service coupon (with Totally Awesome Maids) on 3/25/2017 and paid $115. Groupon has 3 day cancellation period. I tried several ways to contact the merchant -left voice mails and emails but they did not contact me untill 3/31. The merchant then...
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2.1
#1031494
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I had previously purchased 4 Groupon deals and they had unfortunately expired. Now it is partially my own fault for letting them expire and then also forgetting about them for an extended amount of time. I called the customer service line in hopes of a satisfactory...
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Anonymous
Anonymous

No its COMPLETELY your fault and you KNOW this!!! So by "resolution" you mean something in YOUR favor. You know since YOU screwed up and NOW expect others to bail you out. I s...

Anonymous
Anonymous

"partially my own fault"Wrong! It's all YOUR faultThis is what YOU agreed to when you agreed to the terms of service.I slept a Groupon too. Did I whine about it? Not I acted l...

#1028076
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I got an Orange Leaf certificate as a gift. It was from Groupon. I am not familiar with Groupon, so the resulting problem may be partly my fault. The paper I had, worth ten dollars, had no conditions written on it. When I got to Orange Leaf, they had lots of...
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Anonymous
Anonymous

I have used Groupon a number of times and have gotten some great deals. The way it works is what you experienced - the entire voucher value must be used in one visit with no c...

1.7
#1022237
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I hate the fact that they take 52.5% of a special( not even regular price) & all the "cheap skate" customers. I am a hairstylist & I had Groupon put in the fine print that if their hair is past their shoulders or if they have thick hair there will be additional...
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#1021417
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I purchased a Groupon certificate and when I printed it, the coupon is for a different state where I live. Groupon customer service would not help me. They basically said that I could give the coupon to someone who lives in that area. Wow, big help. Other than that, I...
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1.2
I didn't like
  • Lousy customer service
#1017550
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