I purchases a coupon for two laser spider vein treatments but when I called to make an appointment I was told the equipment is not working and they don't know when it will be repaired. When I requested a refund from Groupon they refused and suggested I just keep...Read more
I didn't like
- Purchased service not available
I ordered something for my husband for his birthday. The box arrived. I opened it to wrap it and it was the wrong thing. I called and they said I could return it to them and in about 2 or 3 weeks they would be willing to give me a refund. So they are willing to give me...Read more
purchased an item on groupon..this is the third time they charged my credit twice for 1 purchase! customer service phone numbers don't work..live chat are idiots..and then you cant login..they are a scam! then they say: can't correct the problem they made!!! because...Read more
Groupon - Horrible.
I bought groupon for permanent eyeliner for $255. Classy Missy. Salon. In reality its very small apartment in old residential building in china town. I am not feel comfortable from beginning. And it was bad. I end up in ER w/serious eyes injuries and terrible pain. "Salon" refused to refund my $255
Groupon - Bad business
Very rude customer support, did not get my refund for the services purchased
Groupon wrong concert date
Ordered 4 concert tickets. Groupon had wrong concert date. Wouldn't allow me to print tickets. Can only email for help concert is tonight and no response.
Groupon Shipping Service Review
I made a purchase more than month ago and didnt recieve.
Three weeks ago, I noticed a Groupon charge on my debit card. I had not ordered this service from Groupon and did not authorize any family member to do so. I contacted customer service and they did not comprehend my problem. After many, many e-mails, they finally...Read more
I didn't like
- Inability of customer service to comprehend and resolve issue
It has been very frustrating trying to login to my account with Groupon. I cannot even locate a telephone number to call. They tell me that if I need customer support, I have to sign-in. I cannot get my sign -in to go through. Yo all have made this very difficult to...Read more
We were a satisfied Groupon Merchant and received over $22,000 in revenue until we asked to switch account managers. This account manager Claire, never returned emails to launch campaigns, and making clarifications to our contact/addresses. Come to find out, Groupon...Read more
- John franks
- Original account manager
I didn't like
- Reported them to attorney general
- Groupon does not take responsibility for their mistake
- Ashley maleshetsky
I purchased a cleaning service coupon (with Totally Awesome Maids) on 3/25/2017 and paid $115. Groupon has 3 day cancellation period. I tried several ways to contact the merchant -left voice mails and emails but they did not contact me untill 3/31. The merchant then...Read more
I had previously purchased 4 Groupon deals and they had unfortunately expired. Now it is partially my own fault for letting them expire and then also forgetting about them for an extended amount of time. I called the customer service line in hopes of a satisfactory...Read more
I got an Orange Leaf certificate as a gift. It was from Groupon. I am not familiar with Groupon, so the resulting problem may be partly my fault. The paper I had, worth ten dollars, had no conditions written on it. When I got to Orange Leaf, they had lots of...Read more
I hate the fact that they take 52.5% of a special( not even regular price) & all the "cheap skate" customers. I am a hairstylist & I had Groupon put in the fine print that if their hair is past their shoulders or if they have thick hair there will be additional...Read more
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