filters
state:
Show
city:
Show
product:
Show
I have repeatedly requested a Cash Refund, Not Groupon Bucks, but to no avail. Groupon offered a discounted price for auto services at Sears. But when I went to collect my services the wouldn't provide the services without two new tires 2 tires. It was obvious to me it...
Read more
#1130563
Reply to reviews
I have contacted Groupon regarding my order, placed on 10/28/17. At that time, i was told it would be received in 4-7 days. Following the tracking info link, only 'Shipping Label Created' is displayed. This is still the only info displayed on the FEDEX link. I...
Read more
3.4
I liked
  • Products and service in the past
I didn't like
  • Untrackable shipments
  • Its my problem if the shipment does not arrive
  • No option customer service
#1128934
Reply to reviews
Purchased a brewery tour voucher at Port Jeff. I live a few hours away and was taking a day trip. Voucher specifically said contact the business by email AFTER purchasing. I emailed the business and they were unable to accomadate me the day I was traveling there. By...
Read more
1.0
#1125713
Reply to reviews

Terrible customer service at Groupon

Groupon
#1129948
I paid for a service I never received. They told me I would be refunded. It has been three months and all customer service does is lie to me, despite the fact that I have a bank statement as proof of purchase. Terrible customer service. I will never do business with them again.
Comment
Show

Groupon - Horrible.

Groupon
#1088200
2.3
Details
I bought groupon for permanent eyeliner for $255. Classy Missy. Salon. In reality its very small apartment in old residential building in china town. I am not feel comfortable from beginning. And it was bad. I end up in ER w/serious eyes injuries and terrible pain. "Salon" refused to refund my $255
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Groupon - Bad business

Groupon
#1076237
Very rude customer support, did not get my refund for the services purchased
Comment
Show

Groupon wrong concert date

Groupon
#1069016
Ordered 4 concert tickets. Groupon had wrong concert date. Wouldn't allow me to print tickets. Can only email for help concert is tonight and no response.
Comment
Show
I had purchased a M/S slate tablet from groupom and upon recreipt the unit still had the former user log on and pass word still in place and that prevented use of the unit, granted it was a refurbished unit with a warranty, upon contacting the vendor (thru groupon)...
Read more
#1117694
Reply to reviews
I purchase a shoe rack and in 2 minute I try 10 times to cancer the purchase. Groupon system is a joke, it block and didn't allow me 2 minutes after the purchase to cancel. I try several times within a 20 minutes window, still wouldn't allow the cancel. Then it start...
Read more
1.2
I didn't like
  • Worse customer service i ever experienced
#1116288
Reply to reviews
On Sept 28 2017 I ordered a tanlet from groupon and had issues with not being able to log on due to asoft ware error the product came ewith a 30 day return policy. I am well with on the thirty day period and after 4 trys I can get no responce. One should be very care...
Read more
2.0
I liked
  • Prior experirece
I didn't like
  • We can not contact vendor out side of groupon
  • This purchase or the vendor responce
#1115951
Reply to reviews
you can't get in touch with anyone there in the US and all their CS is outsourced to people who don't understand any issues. It is all scripted. CHat and callback's are both a joke. I will no longer be doing business with them anymore. They should be paying me to find...
Read more
1.0
#1114764
Reply to reviews
Tried to buy something small for only $30 (a Sam's Club membership). Site kept rejecting my card, saying "your billing information is incorrect". I verified that it was correct with the bank. Only C/S is by "chat" and all of the chat reps have Indian names (that alone...
Read more
#1114700
Reply to reviews
I had to argue with 3 different customer service people about a piece of junk phone charger that died after 2 months. They said they wouldn't refund or exchange since it was after the first 14 days. Then she hung up on me! Their stuff is dollar store (Walmart) junk....
Read more
1.0
I didn't like
  • Lousy customer service
  • Treated like trash
#1107379
Reply to reviews
My Hairdresser used Groupon to attract customers ...... after a few clients Groupon contacted Hairdresser to tell her her account info was wrong so they could not pay her ...... she responded to clear things up but they just kept saying the account info was wrong...
Read more
1.0
#1104059
Reply to reviews