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1.9 Based on 130 reviews
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I ordered a Papa Johns pizza deal where you purchase a gift card for $25 and you get two free large one topping pizzas. I tried to use this, and the gift card balance was zero. I contacted "customer service" and was told they'd fix it and to try again. I tried again a couple of days later and the card still had no money on it. Contacted them again, they "re-send" the same gift card info. Still zero balance. "Customer service" tells me to... Read more

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They offer Deal10 $10 off $30 deals. I go to buy a $30 Groupon for $17, then apply the deal , and it says does not meet the terms of the deal. See fine print. I read the fine print, and there is nothing relevant. I am guessing the purchase price must be $30, but it would be so simple for these idiots to express that. As a final test, I try again to buy a $40 deal for $25 and apply the coupon, and when I clicked apply, it simply BOUGHT me... Read more

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I purchased play tickets on Aug 3 for a show on Sept 17. I purchased early so I could get a good seat but I was never able to print out my ticket. By the end of August I started to email and call to find out why, that's when I was informed that I would not be able to print my ticket until the day of the show. I asked for a refund since it had been a month and I still did not have the product that I purchased. I wanted to just go to the... Read more

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My son was researching Green Bay packer tickets on groupon. He Hit Checkout to see if he could enter a coupon code and boom he purchased two tickets for $871.00 on my husbands credit card. There was no confirmation page or anything. No one is helping! They say we are stuck. They did say that our son cannot have an account because he is a minor and immediately deleted the account but they will not refund our money. The credit card company tried... Read more

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Sept. 9th,2016 I ordered 2 Jaxx FitPaks from Groupon thinking I was getting the best deal. When I submitted my order it stated 2-3 week time period to ship. It was then I researched and found the same product on Amazon with same day shipping. I proceeded to cancel my order within 5 minutes of placing it. Cancelling both items, and getting confirmation that they had been cancelled. Fast forward to today Sept 14th, 2016 I was only credited... Read more

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Groupon offered a discount to a Rays/Yankees evening game 9/21/16. My wife and don't go because 1) it's a bit of a drive from Wesley Chapel 2) the expense of parking, refreshments + the tickets is more than we want to pay to watch a bunch of overpaid pampered baseball players. I purchased the tickets for section 123-128--the groupon started at $16 each and my choice ramped them to $34+. While they did say all sales are final, they did not... Read more

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When I bought and received the watch for my wife on her Birthday, I was embarrassed that it didn't work at all. Hoping that it may have been a dead battery we got it replaced..........no luck. Seems like there isn't anyone from customer service to discuss this issue with since I would really had liked getting the watch that my wife had liked when she did see it. I went through the process of doing a return, but haven't heard back from anyone... Read more

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We purchased a Groupon for a restaurant that has since closed. We have contacted Groupon support several times and they continue to contact us asking if we still do not have our money refunded. Yes! We need help! Groupon's customer service is terrible. Next contact will be with our lawyer. How can such a big business still be allowed to continue? Please do not use Groupon. They've done nothing but steal from us. We started by emailing. Groupon... Read more

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I do not recommend using the Groupon To Go service especially if you receive an offer for $10 off your $15 or more purchase. I used the link provided in an email directly from groupon. The $10 was never removed from my balance. I called customer service who have been incredibly unhelpful. I sent the team screen shots and the email with the deal. Even after this, they have not been able to refund the promised $10 or give a $10 credit to my... Read more

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I recently was gifted a gift card from Groupon and shocked at how horrible they are at customer service as well. First off as i read here they want your CC info even when the gift card covers the amt. That's ridiculous It is none of their business if your not paying with a CC. My things is I cant even place my order as it keeps saying address is invalid and then the box they have come up to supposedly fix it ( because its my address i know its... Read more

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