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Groupon in Seattle, Washington - Blatant SCAMMERS

2.2
Details
Bought a deal for frozen yogurt. Went the next day, the business is closed. Right place, right location, etc, etc. Bldg is gutted, phn disc, website defunct. I tell Groupon. They refund me "because I'm within the 3-day grace window" and do nothing else. Um, no. You refund me because the business is a lie and you take the deal down. A WEEK later the deal is still up. I submitted the evidence to google and yelp. Both took less than 24hrs to verify my "claims" and post the business is closed. But a week later Groupon still has the deal live. I've written them three times. They won't take it down. Now that is STEALING. That is CRIMINAL. I will never bu from them again.
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Review
#835342 Review #835342 is a subjective opinion of poster.
Cons
  • Cheaters
  • Fraud
  • Lack of response to scam deals
Reason of review
Poor customer service
Loss
$12
Preferred solution
Take the dishonest deal off your site!!
Tags
  • Closed
  • Shnoo
1.0
Details
In February of this year I purchased A GROUPON for Morgann Hill Designs........ I have tried numerous time to order with my groupon code..... Morgan Hill will not except it. I contacted the company, I had to leave a message because no one was answering the phones, 3...
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Review
#833313 Review #833313 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$50
Preferred solution
Full refund
1.0
Details
After 3 weeks of placing my order and they still didn't know when the product will ship. I followed up with them again and they just said they will refunded my oder. This is ridiculous. I have told them before that I will wait for the product to ship and they just...
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Review
#832028 Review #832028 is a subjective opinion of poster.
Cons
  • Did not ship my product and cancelled my order
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
2.8
Details
Groupon - Diamond Bait & Switch Scam
Groupon - Diamond Bait & Switch Scam
I purchased an engagment ring set advertising 1 cttw. When I received it, of course I was a little sceptical since I got the engagement set for so cheap and got it appraised. So glad I did!! Turned out to be about half the weight. 5/8 cttw to exact. See for yourself :...
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Review
#830434 Review #830434 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Tags
  • Groupon fraud
  • Groupon Diamond
I posted a polite, honest, and detailed 2-star review about a Groupon Goods product that I received. They've kept in "Review Pending" mode for over 4 days, presumably while they try to sell the rest of their inventory. Buyers beware. It appears that they won't post...
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Review
#830209 Review #830209 is a subjective opinion of poster.
Reason of review
Poor customer service

Groupon - Review in Shopping category from New York, New York

1.0
Details
Groupon sucks, I just got off the phone with customer service and they did nothing to help. I never received my item apparently it was shipped back to vendor Bc of damages... I called they refunded my money but didn't offer anything to get them on my good side like a credit towards another deal. All I got was we will refund your money, and even though you wanted the product there is no longer a groupon for it... Sorry! Never again.
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Review
#829108 Review #829108 is a subjective opinion of poster.
Reason of review
Problems with payment

Groupon delivery bad service

1.0
Details
shop online via groupon mobile apps and made a changes on new address (via the mobile apps). however the new address doesn't capture in the system and appeared to be jumble up / combine addresses with old and new address as one address. parcel has been sent to the old address. groupon doesn't take immediate action on their mistake. i made a call and complaint. however their response is not professional and seems take it lightly. groupon replied that my parcel need to be recollect by the courier and re-send to me. which the process will take 3-5 days. Super slow action taken which mistake caused by them. no more shop with groupon
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Review
#828152 Review #828152 is a subjective opinion of poster.
Pros
  • How they seriousless on customer problem
Cons
  • Poor service by groupon
  • Gift return policy
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
Tags
  • Slow Action By Groupon

Groupon Goods won't stand by delivery

I've been waiting for over a month for my groupon delivery. Groupon says their tracking information shows it has been delivered and they won't do anything to make sure I received the item I ordered. They literally told me to contact my neighbors... as if I hadn't done so after waiting a whole month. And they expect me to contact USPS, which I did... and you can imagine how much help they are! I will BOYCOTT GROUPON, and I suggest you do the same. They don't stand behind their shipments. I'm out money, I'm out product, I've been totally ripped off.
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Review
#823462 Review #823462 is a subjective opinion of poster.
Reason of review
Problem with delivery

Groupon in Cary, North Carolina - Totally messed up our vacation!

Bought a get away for 2 nights (or so we thought). Turns out when you click on their calendar, they are calculating check in and check out dates, not the 2 nights that you pay for per the groupon price. We drove 4 hours to got to Myrtle beach, checked in and learned that they only had a reservation for one night for us. The regular price to stay was crazy expensive. So, we forfeited all of our plans and turned around and drove home the next morning when we were forced to check out. There was no way to get a hold of any Groupon reps to help us. The Chat rep said it was a getaways problem. No answer for anyone at getaways. BE CAREFUL FRIENDS!
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Review
#822517 Review #822517 is a subjective opinion of poster.
Cons
  • No way to contact customer service

Groupon - Dress Review from Portage, Michigan

Ordered a zig zag dress/cover up for $15.00. Was a complete joke. Not even slightly close to item pictured and was made very cheap. Appeared to be worth about .5 cents. When Groupon sent me email to rate it, the button was grayed out and would not allow a rating. Will NEVER order from Groupon again. Item was worthless and it said final sale so can't return, not even if completely dissatisfied. It was a complete joke!! Don't order clothing from Groupon!!
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Review
#822408 Review #822408 is a subjective opinion of poster.
Reason of review
Not as described/ advertised