Israel F Udu

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Verified Reviewer
| map-marker Arlington, Virginia

I need a Refund

They charge me 2 time in 2 different card That why I need to make a refund for that please please thank
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Nancy D Cbh

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Verified Reviewer

Cant download voucher

When I sign into my account to download my voucher. It does not do anything . The blue window that says voucher wont open when I click on it
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Pros:
  • Prices
Cons:
  • Tech issues

Preferred solution: My voucher

Anonymous
map-marker Naples, Florida

Voucher issue

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Terrible customer service. Unable to speak with a live representative. I ended up throwing away the voucher as it was too frustrating and I lost $36.00. I will NEVER use Groupon ever again and will spread the word how you did NOT even offer me a credit for something else since the vendor refuses to accept your vouchers due to the hassle in processing just isn't worth it. Also filing a complaint with the BBB to save other victims of your fraudulent practices. Don't know how you can sleep nights!
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Barbara M Qar

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Verified Reviewer
| map-marker Chicago, Illinois

I REALLY WANT A FULL REFUND I NOT GOING TO ORDER ANY FROM GROUPON UNTIL NEXT YEAR SOMETIME

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I COULDN'T USE THE OIL CHANGE OFFER THAT I PURCHASED SO I NEED A FULL REFUND SO THAT I CAN GET MY OIL CHANGED..AND U ALL DEFINITELY DON'T HAVE A PHONE NUMBER TO CALL AND COMPLAIN TO SOMEONE, SO STOP ACTING LIKE U ALL HAVE NUMBER FOR PEOPLE TO GET IN CONTACT WITH U ALL WHEN U DON'T STOP PLAYING!!!00
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Conception Whm

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Verified Reviewer
| map-marker Minneapolis, Minnesota

No one answered the phone

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I need to talk to somebody. NOT EMAIL actual conversation. If you cant find an easy way for upset people to fix something, thats bad, no, AWFUL customer service.
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User's recommendation: Don’t use this service. They aren’t responsive to your needs if something goes wrong.

Saji S Pzm

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Verified Reviewer

Complaining about a purchase

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Original review Jul 29, 2023
The Groupon customer service is terrible. There is not any direct phone number to call. I have a complain and no one answers to me!!! How I can try to do a purchase??The information of the adds do not match to the service that you get.
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Loss:
$160

Preferred solution: I just wanted to ask why there is contract between the information of a purchase and the service that get from the company.

Anonymous
map-marker New York, New York

Refund from Donny Osborne concert cancellation

I still have not received my refund for the 2 tickets to the Donny Osmond Show. The show was cancelled. Please refund my money or send information on how to get the refund. You should have been notified that the show was canceled according to Donny Osmond staff. Thank you for your assistance.
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Andrew N Qzg

My order information

I haven't had no contact about my order my 3 suits that I paid for no tracking number or nothing. I should have all that information about when will I receive my items. I hope to be contacted very soon.
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Preferred solution: Deliver product or service ordered

Madana M

Customer service

I need to speak to a human please. I was informed by the parties I purchased from will not allow me to use the items for myself. I did not see that when I made my purchases. Please help resolve this. I need to speak with someone who can help with this mess!!! Thank you
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Loss:
$300
Pros:
  • All pros except clarity on multiple purchases
  • Good items for sell
Cons:
  • Multiple purchases

Preferred solution: Full refund

Timathy Zej

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Macungie, Pennsylvania

I have been trying for one week to get a problem resolved, and I have been unable to reach Groupon

Updated by user Oct 01, 2023

I did not hear anything from Groupon. I put a claim in from PayPal.

They said I didn’t provide enough information. I gave them what I had I would appreciate any help that you could give me.

Original review Aug 31, 2023
I have been trying for one week to speak to someone about an issue and I am directed to all different accounts where I'm supposed to sign up for $46 a month etc. I just want to speak to someone
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User's recommendation: Do not try to get customer service support from Groupon

Stella H Fjy

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Verified Reviewer
| map-marker Jacksonville, Florida

Pissed off

Merchant Lee nailed it doesn't want to redeem my Groupon says to get my refund and I have contacted ya many times with no success.
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Marshal R Ozy

No email receipt

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Groupon - No email receipt
We're is my receipt I paid the money by card n no nreceipt in my email.please get my refund back I don't believe in this is all scam
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Loss:
$69

Preferred solution: Full refund

Mary E Rvk

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Verified Reviewer

Refund

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I order 2 knee supports in med thy said to measurement I did that but the med is to small I really meed a large and cant get a hold of them
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Preferred solution: Full refund

Anonymous
map-marker Savannah, Georgia

My orders are going to wrong address

Yes have not received any part of my 7 items order my mail person said he sent the first package back to sender. Needs to know if and when can I either get a refund or get my items sent to my correct address if so how soon?
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Nelson R Bgt

A Groupon I bought Inik Beauty closed near me & this will expire soon & no one is responding

Closed store near me. Expires in a few days. I want a refund. I am not driving to West Palm Beach Florida way to far for this Groupon. I would like my money back
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Loss:
$20

Preferred solution: Full refund

User's recommendation: Don’t use groupon

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