Benny J Wrp

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Verified Buyer
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Verified Reviewer

The place of my croupon is out of business!

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Groupon - The place of my croupon is out of business!
Groupon - The place of my croupon is out of business! - Image 2
I would like to transfer my purchase to El Torito which is about the same price or transfer purchase to Casa Don Juan Henderson Nevada! Thank you Looking forward to hearing from you thank you once again
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Loss:
$11
Cons:
  • None i see so fat

Preferred solution: I would like for it to be transferred to El Torito Mexican Restaurant in Henderson Neveda thank you!

Jimisha W

Despute transaction

Someone purchase a bowlero purchase for 61 dollars. And I will like for my money to be put back on my card
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Loss:
$61

Preferred solution: Full refund

Carrol I

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Verified Reviewer
| map-marker Detroit, Michigan

Not able to contact Groupon to cancel order

I need to cancel Order to Elevate Salon Institute.,There is not an account number on my email sent from Groupon.
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Arlene P Wgl

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Verified Reviewer

Expired Groupon

No resolution for my expired Groupon. I could not speak with anyone. No help online. No chat staff available.
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Loss:
$25

Preferred solution: Full refund

User's recommendation: Better customer service

Valerie J Itr

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Verified Reviewer
| map-marker Wausau, Wisconsin

About my tickets need help!!!

About my tickets that was purchased they were purchased for the wrong date I need to know how do I change it for the correct date?
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Amber H Sdb

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Verified Buyer

Still procreasing order

Groupon - Still procreasing order
My order is still processing. Ordered was placed at 1:30 pm today still do not have at 4pm. Please help
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Carida M

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Verified Reviewer

I brought 5 tickets to a park on Orlando the park text us let us know it’s closed for that day they due to bad weather this morning contact Groupon says all sale final I don’t understand the park said

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They will reburssen us the money now Groupon said no I need my money back in my account $179.95 back to my account no one responded
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Loss:
$180

Preferred solution: Full refund

Angela L Too

Wrong item received

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Groupon - Wrong item received
Groupon - Wrong item received - Image 2
Groupon - Wrong item received - Image 3
Ive have contacted your company for a week if not more. I want to let you I will not purchase from your company in the future. I have had not email from you in regards to fixing my purchase issue but you have sent me multiple on how you r as a company
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Cons:
  • No phone service for customer
  • No live representative
  • You can not speak with a live person

Preferred solution: Full refund

User's recommendation: Don’t use your company

Krystian B Wty

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Verified Reviewer

Refund now!!

I spent money and never received my purchase. I need my money back right now. Been trying to contact you since fathers day!!!
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Loss:
$90
Pros:
  • Cheaper rates
Cons:
  • Non attentive customer service

Preferred solution: Full refund

User's recommendation: Never buy what I bought!!! Scam.

Linda P Fwo

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Verified Reviewer

Groupon vendor code to redeem

I have not found the vendor code to redeem my membership to Craftsy. I'm having trouble with my email address. Please help, i bought this Groupon on August 8
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Pros:
  • Prices are good
Cons:
  • Customer service and contact preferences

Preferred solution: A code so I can start using Craftsy.

User's recommendation: Make copies of all paper work. Because getting in touch with a real person to help with an issue is impossible.

Virgin Uzk
map-marker Indianapolis, Indiana

Refund

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Groupon sold me some thing which does not have end product... also the next marchant asked more money... which I was unaware. Since I didn't get my marchandise, please cancel and refund.
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Isaiah M Slc
map-marker Houston, Texas

I’ve been waiting over two hours for a confirmation

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Ive been waiting over two hours for confirmation to stay in a hotel that Im now sitting in the lobby cause I cant go to my room
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User's recommendation: Don’t use this app

Becker Zhc

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Verified Reviewer
| map-marker Green Bay, Wisconsin

Booking information

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Can't reach anybody. Beginning to wonder about integrity as a business. Once that money has been exchanged, are you protected?
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User's recommendation: Do your *due diligence*. Protect yourself.

Zachary L Lti

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Verified Reviewer

I was charged multiple times and i didnt even buy anything

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I was trying to buy tickets to the great lakes medieval faire and it would not let me and i was then charged a dozen times. When i didnt even make a purchase
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Preferred solution: Full refund

Lynn F Huf

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Verified Reviewer

I cannot find my orders

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Groupons have good values, but their customer service is weak. I tried to call the numbers I found but I still couldnt find anything to reach customer service. Be sure you can make a call to them before you buy a Groupon. Some Groupons never expire even though they said they are so you can check on that too.
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Pros:
  • Good quality
Cons:
  • Customer service this week

Preferred solution: Deliver product or service ordered

User's recommendation: Try Groupon anyway

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