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If you have a problem getting the product or service you paid for, you are out of luck trying to get a refund. I purchased an auto detail package. Could not reach the seller. After two weeks I contact Groupon "support". They said they would "pursue on my behalf". Two...
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tldadinaz
tldadinaz

Groupon agreed to a refund. Thanks

#372338
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I purchased a Groupon for printing on canvas from Canvas On Demand from Groupon. After waiting for a month for my order, I found out that Canvas On Demand fills all regular orders before filling Groupon orders. In other words, the service for a Groupon order in...
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Anonymous
Allegra

Sounds like previous posts are either from friends or family. Especially For the one who attacked the person ( & called them an a*******)who complained for waiting a month. ...

Anonymous
Mon1234

I got mine within a week =) and this is my 3rd time ordering with fast shipment!

#370594
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I purchased two Groupons for this company. This was to purchase two Holiday Deluxe that were to be delivered during the week of 12/17/12. I put these instructions specifically in the shipping because I did not have room in my freezer to store all this meat for all...
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#369428
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My wife paid $39.00 for a Groupon which promised $150.00 towards a pair of eyeglasses. When she when to the store she was showed frames that would have been better sold in a 99 cents store. The bait and switch routine was than applied and a decent pair glasses was...
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#367823
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Groupon lures consumers with "half price" offers and a very "simple" money back guarantee. I bought a half-price offer not realizing that I had less than sixty days to take advantage of the offer or I would lose the promotional value (not my original investment) I...
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#366466
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I purchased a Groupon for $19.95 for a cell phone charger from GadgetPop.com. Waited until the proper date to order and paid GadgetPop $4.99 for shipping fees as well. Both Groupon and GadgetPop.com were paid. I never received the product. I contacted GadgetPop twice...
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sidesfamily
sidesfamily

Update to this post. I decided after reaching no success with Groupon\'s CS to file a complaint with the BBB in Chicago. I did this namely because Groupon is such a large inte...

I paid for this deal for my daughter, when I phoned to book the lesson they asked me if she had ever driven..I said only once in a carpark, they said she wasnt a new driver then so they wouldnt book the lesson, the man was rude and aggressive. My husband phoned two...
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#321564
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I ordered "$185 for a Premium 8 Google Android 2.3 Touch-Screen Tablet PC ($594.19 Value)" from GROUPON. Waste of money! I had to pay $87.00 ADDITIONAL as Customs to release the product. although it stated All Shipping Included. It was shipped from CHINA ( Dino...
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Anonymous
SophieH

That is a good start! Please keep me posted - I will certainly appreciate it. Groupon finally sent me an acknowledgement today stating that will review the case. So if I f...

Anonymous
Stephane

I have the exact same situation. I contacted them (groupon) and they said they will reimburse me for the 91.08$ of custom fees and they are trying to find a solution so I can...

#279327
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Groupon or any of the other coupon services doesn't really have a place in the mainstream of our industry. I know of very few products or services, that appeal to the mass market , that any of us could afford to discount in the 30% to 50% range that we could sell...
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#274815
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Groupon.com may give good deals, but if you ever need an informed cust. svc rep you are out of luck. Recently one of the reps was not trained in their proceedures and refunded my money for a groupon that was unusable due to the company going out of business, to a...
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Anonymous
Nancy

I have to agee w/ you. Groupon doesn\'t have customer service. The groupon guarantee says anytime there\'s a problem to call and they don\'t a number. When you email they take...

#271269
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