Malajah Pei
map-marker Newark, New Jersey

Check is not received via email

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If I could read this site as zero, I would. I keep receiving all kinds of emails, but not one resolution to my complaint.
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User's recommendation: Don’t use this site

Clifford J D
map-marker Doylestown, Pennsylvania

Can't use purchased ticket or reach customer service.

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Can't find order code Invoice # fc54e445-1e0d-4207-aeb7-3a145a50fb03 Transaction # OUB84184AC743074B The Miss Belmar needs the order code #
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User's recommendation: None yet

dayshe h

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Verified Buyer

Cancelation

Groupon - Cancelation
i would like my money refunded because the lady is booked and busy all this week and next week. please and thank you
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Loss:
$110

Preferred solution: Full refund

Carol D Moa

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Verified Buyer
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Verified Reviewer
| map-marker Hollywood, Florida

Company no longer provides service for product I bought.

Groupon - Company no longer provides service for product I bought.
Want refund for product that company does not offer.Ive called Groupon. None of the telephone numbers listed work. I spoke to the person for where I bought the Groupon to use said that she no longer has the equipment to whiten me teeth. She also said that she told Groupon to remove her around the time I bought my Groupon. I want a refund as I am not getting the service I paid for. Please advise that I am getting my refund. Thank you, Carol Durbin cdurbin88@***.com
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User's recommendation: Unless I get my refund I would never again use this company.

Anonymous
map-marker Wilmington, North Carolina

Have an issue for a charge to my paypal

I have a charge on my pay pal account it is not mine! The phone number for customer service says its disconnected!
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Phelan Hqt

Business longer no longer accepts groupon

They took money out of my account for a massage and that Is the sea rating no longer accepts Groupon and I can't get in contact with them. They don't answer my email or anything else.
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Loss:
$42
Pros:
  • Dificult procedure to get refund

Preferred solution: Full refund

User's recommendation: A (C) rating

Karon S Oqu

Password reset

I have tried several times to reset my password & when I go to login it wont let me can you please reset my password
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Preferred solution: Password reset

Michael S Euj

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Verified Reviewer

Need my refund

My phone was in my pocket and order $53,50 of something that Ill never use and I really need that money for bills
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Loss:
$59

Preferred solution: Full refund

Anonymous
map-marker Islip, New York

Bad customer service

Tried to redeem 2 groupon vouchers purchased recently. One merchants website is indefinitely unavailable & Groupon will not give me a refund or credit.

Second voucher for gym classes was not accepted by merchant because the gyms only accepts 1 offer per customer. I was able to purchase 3. Again after corresponding with Groupon via chats & emails I was denied any refund or trade in stating their policy for cancellations is 3 days after Groupon deal was purchased.

When I tried to reach Groupon customer service by phone, I received a message saying that Groupon no longer offer Customer Service by telephone due to Covid. After all this time & frustration, I will no longer use or recommend using Groupon.

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User's recommendation: Don’t use Groupon’s trade in & refund policies have changed dramatically. In the past, issues like mine were easily resolved with a trade in or credit. The 3 day window is rediculous. Their customer service telephone numbers no longer work.

Hanna G Zbz

Voucher issue

2865**** voucher number to be made active for me to use it . The spa owner refused me to use it as the voucher number related to the Groupon is inactive. Please activate it or refund the amount. Thank you.
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Preferred solution: Full refund

Cindy W Iwd

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Verified Reviewer
| map-marker Winston Salem, North Carolina

$10 text reward not applying to my order

Never connected to a customer service representative. Problem therefore was nerve solved. Phone number on Google was not a working number.
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User's recommendation: Dont. Bother

Janice B Hty

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Verified Reviewer

Selling coupons you cannot use

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I purchased a coupon for Jiffy Lube and could not use it. They said they do not have a contract with you anymore.
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Loss:
$90
Cons:
  • Cannot contact

Preferred solution: Full refund

User's recommendation: Do not purchase

Fariba B Ccl

I need to extend my expired purchases

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I can not get a hold of anyone. I have emailed Groupon five times and have not received any respond.
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Loss:
$190
Cons:
  • No customer service

Preferred solution: Extend my expired Groupon

Maurice R Djt

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Verified Buyer
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Verified Reviewer

Having problems

Groupon - Having problems
Groupon - Having problems - Image 2
Wife brought me Groupon for oil change on Tuesday wensday & it still not scanning in valvaline it's been over 48 hours already
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Loss:
$30
Pros:
  • Good deals
Cons:
  • Can not speak to customer service

Preferred solution: Make it work

User's recommendation: Nit sure

Janet V Enq

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Verified Reviewer
| map-marker Riverside, Rhode Island

I've tried numerous times through text. I've called 4800 numbers and I keep on getting the right around. I'm not upset I just want

I just want to speak with somebody about redeeming a vulture that I have so I can purchase another item on Groupon that's it
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