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I am 100% coming to the conclusion that Groupon is a total BUYER BEWARE. I will start this by saying that I am still fighting with Groupon to get my money back from just the Groupon purchase, but the services that I bought were not what was provided. I purchased 2...
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1 comment
Anonymous
#1048103

i been in business 7 years and you are the only complaint from you that I have you told me damage cost $180 all my customers are happy and I do good work .you had 3 companies ...

Review
#579059 Review #579059 is a subjective opinion of poster.
Reason of review
Problems with payment

Groupon in Ceres, California - My blue tooth headphones don't work. Why wont you exchange them?!

1.5
Details
I ordered a set of blue tooth headphones as a Xmas gift. They stopped working 3 days after Xmas. They told me I can pay for another set, ship the defective ones back, and wait 30 days for refund. Why should I have to wait 30 days for a refund? They didn't wait 30 days to get paid. And why should I trust them now that they have sent me defective merchandise and refuse to exchange it. I am through with this *** company. The customer service is horrible and they have very deceptive practices! I hope they die a very slow.
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Review
#579053 Review #579053 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$36

Groupon - Power Bank Review from Singapore, Singapore

1.0
Details
I ordered icool power bank from 7 Jan 2014. I had been call groupon and email few times. beginning they told me that the item had been delivered. until 19th Dec they told me the item still at hongkong. I keep called and email until 1st Jan they they me the item has been delivered but yet until today I not yet recieved they item. Groupon is very bad service and they just don't bother about this matter! they keep promise and promise yet I din recieved anything. where should I Make Complaint? thanks
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Review
#578409 Review #578409 is a subjective opinion of poster.
Reason of review
Problem with delivery

Groupon - Fail delivery for the second time

1.0
Details
groupon is ***..a year ago i bought anti virus from groupon and im still waiting for the code to activate it!!i contacted groupon customer service but receive the same answer all the time "your code will be email to you in the next 48 hours"..this time ive ordered a wallet on the 28 nov 14, this was going to be the christmas present for someone and its the 2 jan 15, i havent received anything..i have contacted customer service several times and its the same nonsense as the first time..i was looking for a refund as the wallet was no longer needed and i had to buy another present for my friend..i will never buy from groupon again and would urge others to do the same "unless you want to be rob haha."
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2 comments
Review
#577503 Review #577503 is a subjective opinion of poster.
Cons
  • Cheap and nasty items
  • Shipping
  • Customer service
Reason of review
Problem with delivery

Other Product Review

1.5
Details
Groupon sucks, I have ordering from Groupon off and but lately the quality and service is so bad that I just remove all my information from them. I will never order anything else from them, they don't even no the meaning of good customer service. This is my 2nd time being **** over by them, no more.
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Review
#576279 Review #576279 is a subjective opinion of poster.
Reason of review
Poor customer service
I purchased an item for $44 and received a coupon code which entitled me to two pillows. I attempted to redeem the code and received several error messages and could not get the vendor to accept the code. When I contacted customer service (twice) all they could say...
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3 comments
Anonymous
#1184789

What is Somus Sleep Products customer service number? I can't locate it. It does not appear on the invoice and my pillows just came in and as I take them out of the box I see ...

Review
#575361 Review #575361 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$44
Preferred solution
Full refund
Featured
3.0
Details
Groupon - Swarovski Elements Three-Piece Jewelry Mystery Christmas Gift  "JUNK"
No mystery here. I ordered 3 sets of this ***! I do mean ***! The bracelets won't even fit over my Wife's hands and all 3 sets are identical. Size and looks for children. Site said over 25,000 bought. Wow, they just lost 25,000 customers! Shows a picture of a woman, so...
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6 comments
Anonymous
#1088331

Yep I got the same 3 pieces last year. Total disappointment.

Review
#575067 Review #575067 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$32
Preferred solution
Full refund
Tags
  • groupon misrepresentation
3.0
Details
I did not know that Groupon does not give refunds for groupons/certificates that were gifted by another person unless the original buyer directly contacts Groupon and requests the refund. At least when you receive unwanted Living Social certificates, they will issue...
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Review
#574769 Review #574769 is a subjective opinion of poster.
Cons
  • Gift return policy
Reason of review
Poor customer service
Loss
$39
Preferred solution
Issue store credit or $ to people who received Groupons from other people.
Tags
  • Gift Return
  • Groupon Gift Return Policy

Swarovski Necklace Review

1.0
Details
Very disappointed. I ordered Swarovski necklace and I got a cheap low quality necklace not sure what is the brand. Packaging was poor, it was inside a small plastic bag. Nothing at all identify the brand of the necklace. I end up going to the mall and buy another gift instead. Also slow shipping!
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Review
#573436 Review #573436 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
2.5
Details
I will never buy another item from groupon priced over $100. Long story short, I received a broken tv that was a Christmas gift. Groupon had packaged the tv and sent it off themselves since it was a refurbished television. The packaging was terrible which lead to the...
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Review
#572965 Review #572965 is a subjective opinion of poster.
Cons
  • Customer service
  • Shipping
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution
Tags
  • Flatscreen