Anonymous

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Verified Buyer
| map-marker Dallas, Texas

Refund or confirmation number for Sam’s club

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Groupon - Refund or confirmation number for Sam’s club
Charge on credit card, I did not immediately redeem, need a refund or confirmation number.did not redeem immediately. Call 817647****
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Janet N Grg

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Verified Buyer
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Verified Reviewer

Can not use the voucher

Groupon - Can not use the voucher
Groupon - Can not use the voucher - Image 2
I purchase the Krispy Kreme voucher here in NJ to use in NJ and all the Krispy Kreme in NJ do not accept Groupon gift cards or voucher wish are the same. I want my money back.if you live in NJ do not buy Krispy Kreme on Groupon
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Loss:
$25
Pros:
  • Never had a problem before
Cons:
  • Can not speak to customer service

Preferred solution: Full refund

User's recommendation: Do not buy Krispy Kreme voucher or egiftcard on Groupon.

James M Ffj

Cancellation of order

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How many hoops does one have to jump through just to cancel an order that was made in last 10 minutes?
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Preferred solution: CANCEL AN ORDER

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Dallas, Texas

Resolve my my acct weather you can regenerate my confirmation code to Sam’s club!

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Groupon - Resolve my my acct weather you can regenerate my confirmation code to Sam’s club!
Charged on my credit card, I did retrieve it. Now I cannot retrieve it! I need either a refund of $15.00 or confirmation number!
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Resolved
Darragh Iyh

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Verified Buyer
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Verified Reviewer
| map-marker Denver, Colorado

Resolved: Where is my order ?!?? Groupon took my purchase of 39.99 8-31-2023, still not have received my purchase!!!!!

Where is my order ?!?? Groupon took my purchase of 39.99 8-31-2023, still not have received my...
Where is my order ?!?? Groupon took my purchase of 39.99 8-31-2023, still not have... - Image 2
Not receiving purchase after reasonable amount of time could not talk to a live person on the plains, my call went right away to busy signal
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User's recommendation: Make sure u take a snapshot. Of or confirmed purchase before deleting it

Anonymous
map-marker Long Beach, California

Appointment confirmation

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I am unable to reach a live person at Groupon or at the business for which I purchased the Groupon services. It is very difficult to do business with companies I cannot verbally communicate. The website seems to be in a loop. It is not user-friendly. How am I supposed to know if I have an appointment?Do not use Groupon
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Anonymous
map-marker National City, California

I called e mail I got the wrong order grey instead

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Groupon - I called e mail I got the wrong order grey instead
Groupon - I called e mail I got the wrong order grey instead - Image 2
Of the black ones I tried to call e nail and no answer I need to telll them I got the wrong order 2 wifi headbands
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Adrienne C Mmm

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Verified Reviewer

Promotion was not applied

AMC movie theater tickets are supposed to be 5 dollars a piece the total price was 45 dollars so I'm confused
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Preferred solution: Price reduction

Clenton Tmb
map-marker Smyrna, Georgia

Purchased product doesn't work

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The software is clearly compromised. It is not original software. The methods mentioned to install including the use of phone to activate did not work. Furthermore, the video to install the software also does not work. I am truly repenting buying this software. Don't buy
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User's recommendation: Don't buy! Be aware!

Kimberly M Zcf

I can not resolv my problem

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You cant get your refund even through all their options. ??? Rip off and fraud dont waste your money very cautious. They are terrible)))((($$$$$look at what they are making me do. Editors so bad so bad so bad so bad so bad so bad so bad so bad so bad so bad so bad so bad so sad so sad so sad so sad
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Loss:
$5640

Preferred solution: Full refund

User's recommendation: Horrible

JOSE D Uui

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Verified Reviewer

Problems

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I BOUGHT A COSTCO CARD AND NEVER RECEIVED MY CARD *** GROUPONFUCK GROUPON JSJEYWHJDJSVFWUIWJSBDVGIXJDBSVJSONDNSBSHSISJNSNSBSISODJDJ
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Loss:
$50
Cons:
  • No customer care

Preferred solution: Full refund

Edwardo C Fsh

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Verified Reviewer
| map-marker Yucaipa, California

Questions about refund

Yes I had canceled the order but I seen in my bank account that it was still taken?. I tried calling your company but with no luck, can someone please help me with this.
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Amy Z Uqw

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Verified Buyer
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Verified Reviewer

Because you all took my money and you won't let me redeem my Sam's club card

Groupon - Because you all took my money and you won't let me redeem my Sam's club card
I bought a Sam's club membership off a Groupon I was supposed to redeem it off their side but they won't let me redeem it they've taken my money I tried to call their offices and they said they're closed because of the pandemic so you can't talk to anybody nobody will help you they're nothing but thieves they're still continuing to sell Sam's club cards and not letting people have them
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Loss:
$15
Cons:
  • Thieves

Preferred solution: I would like my membership card

User's recommendation: Do not use Groupon their thieves

Starr C Qnz

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Verified Reviewer

Make purchase redeemable

Groupon - Make purchase redeemable
Groupon - Make purchase redeemable - Image 2
I need a Groupon purchase and cannot redeem it want to order food, but coupon is not redeemable at this time. Please make it redeemable.
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Loss:
$45

Preferred solution: Make the coupon I bought redeemable

User's recommendation: Make sure coupon is redeemable

Tonia M Hgh

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Verified Buyer
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Verified Reviewer

Theft of funds

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Groupon - Theft of funds
Groupon - Theft of funds - Image 2

But the past two weeks I have been going back-and-forth with the merchant and Groupon about a service I did not receive that. I canceled my appointment and the voucher was redeemed anyway for $57.

I have reached out to the merchant four times she never called me back finally when I spoke with her yesterday she was extremely rude told me that I better not come to her establishment for any refunds unless I paid her a $25 fee to come into her office and she couldve never redeemed a voucher without me in her office. I have never been to that office. I dont know where it is when I had my appointment I canceled it, the voucher was redeemed August 21. My appointment was August 22.

I canceled my appointment as per policy on her website. I have been going back and forth with Groupon through Chatan email for two weeks. Getting nowhere the merchant has sent a message to Groupon lying saying that I intimidated her and then I was gonna come up to her office and cause a lot of problems, which is a total incomplete lie. I have a text message from her saying that if I came to her establishment for my money back, she was calling the police , so shes totally in completely lying and Im sure Im not the first customer shes stole from.

I want a manager a supervisor a CEO, CFO, vice president president the owner of Groupon somebody needs to return my call.

This has been a two week fight and I am getting nowhere now Groupon is responsible for their merchants that they hold an advertise on their website and this woman is a thief and she is very very rude. I have been using Groupon for over 10 years and I have never experienced this in my life .

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Loss:
$57
Pros:
  • Low prices
Cons:
  • This particular merchant is a thief and extremel rude
  • Very poor customer service and merchants that are thieves

Preferred solution: Full refund

User's recommendation: Do not use Groupon . Their customer service has changed and not for the better .

1 comment
Guest

You are wrong. The merchant is the one not accommodating you. You have no claim against Groupon.

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