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Groupon in Woodstock, Georgia - Give me My money

So I purchase a groupon for a restaurant. I pack up the family and drive to the restaurant at 6:30pm on a Wednesday. And the restaurant has a sign on the door stating it's CLOSED. I contact groupon the next day and they tell me to let them know the date and time, which I had already put in my email. And I still haven't heard anything back. And to TOP IT OFF, THEY ARE STILL SELLING THE GROUPON, SO I DECIDED TO CALL THE RESTAURANT AND EVERY TIME I DO THERE IS A RECORDING. I WANT MY MONEY BACK.
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Review
#378587 Review #378587 is a subjective opinion of poster.
Loss
$20

Groupon in Tolland, Connecticut - Bait and Switch

On 12/18/2012 I purchased a Trucking Garmin NUVI GPS from Groupon. They took my money immediately. This is a $600 unit that was being sold for $119. Two and a half weeks later I received the unit. On the side of the box was a sticker that said "refurbished". Nowhere in the offer did it state it would be a refurbished unit, if it had I would not have made the purchase. Just a warning, Groupon is not on the up and up. I found another ad on another website that stated the unit they were selling was refurbished and not brand new. Stay away from Groupon.
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Review
#378038 Review #378038 is a subjective opinion of poster.
Loss
$119
I purchased a groupon for Sears. I let it expire because I decided I did not need the promotional item, and because the Groupon says the purchase price (not the promotional value) is always good for any goods or services offered by the merchant. The Groupon itself...
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1 comment
Anonymous
#1626031

The same thing happened to me. Their guarantee is guaranteed not to be honored. Not very happy!

Review
#375252 Review #375252 is a subjective opinion of poster.
Loss
$40
Tags
  • purchase price

Groupon in Cleveland, Ohio - Returned Item

After several emails back-and-forth with Jose, a groupon representative, I called the company and asked for a supervisor. I was continually given the same form letter response with no results. I purchased a gift, for Christmas, for my daughter-in-law, that was defective. Jose kept telling me it was passed the 14 day acceptance policy and couldn't be returned. I explained that it was a Christmas gift and that was the reason for the delay. Once again, a form letter in return. I called and talked to a representative and without any argument, he ok'd the return after looking into the request. My faith has been restored!
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Review
#373510 Review #373510 is a subjective opinion of poster.
Loss
$53
Tags
  • Christmas gift
I purchase a fancy nail polish kit for my daughter-in-law as a Christmas gift. It was a fancy nail kit that you use a black light to harden the polish and it lasts for weeks. I purchased it in October but she didn't receive it until December, for obvious reasons. She...
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Review
#373477 Review #373477 is a subjective opinion of poster.
Loss
$53
Tags
  • Christmas gift
If you have a problem getting the product or service you paid for, you are out of luck trying to get a refund. I purchased an auto detail package. Could not reach the seller. After two weeks I contact Groupon "support". They said they would "pursue on my behalf". Two...
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1 comment
tldadinaz
#607164

Groupon agreed to a refund. Thanks

Review
#372338 Review #372338 is a subjective opinion of poster.
Loss
$60

Groupon - Canvas On Demand

I purchased a Groupon for printing on canvas from Canvas On Demand from Groupon. After waiting for a month for my order, I found out that Canvas On Demand fills all regular orders before filling Groupon orders. In other words, the service for a Groupon order in different than simply buying from them with their own regular 25% to 50% off promotions. I have requested a refund from both Groupon and Canvas On Demand with no response. Lesson learned: Groupon deals are deals to be very wary of. Many vendors are unable to fulfill their Groupons and/or provide a different level of quality or service than with regular orders. I will not ever shop this vendor or Groupon again.
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5 comments
Review
#370594 Review #370594 is a subjective opinion of poster.
I purchased two Groupons for this company. This was to purchase two Holiday Deluxe that were to be delivered during the week of 12/17/12. I put these instructions specifically in the shipping because I did not have room in my freezer to store all this meat for all...
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Review
#369428 Review #369428 is a subjective opinion of poster.

Groupon - Bait and Switch

My wife paid $39.00 for a Groupon which promised $150.00 towards a pair of eyeglasses. When she when to the store she was showed frames that would have been better sold in a 99 cents store. The bait and switch routine was than applied and a decent pair glasses was about $550.00. There were no price tags on the frames and of course the prices for the lens were quoted. She went to another store and bought glasses for about half the price. Groupon refused to refund the $39.00 and suggested that it should be given as a gift - so that one of our family or friends could be ripped off. We are going to small claims court
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Review
#367823 Review #367823 is a subjective opinion of poster.
Loss
$39
Tags
  • Small claims court
Groupon lures consumers with "half price" offers and a very "simple" money back guarantee. I bought a half-price offer not realizing that I had less than sixty days to take advantage of the offer or I would lose the promotional value (not my original investment) I...
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Review
#366466 Review #366466 is a subjective opinion of poster.