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Groupon & GadgetPop.com

I purchased a Groupon for $19.95 for a cell phone charger from GadgetPop.com. Waited until the proper date to order and paid GadgetPop $4.99 for shipping fees as well. Both Groupon and GadgetPop.com were paid. I never received the product. I contacted GadgetPop twice via email - no response. My credit card company verified they received their money. My credit card company is leery of this online site. I contacted Groupon Customer Support who responded by asking for my telephone number which I gave them. BUT I instructed them NOT to give it to GadgetPop because my credit card company thinks they may not be a legitimate company. Groupon CS Elizabeth W basically sent back an email saying "sorry, if I can't give them your telephone number I can't do anything." No forms to register a formal complaint, no refund process, no nothing. WORST Customer Service ever. Up until this point I though Groupon was a decent company although I had seen others who complained of problems with their Groupons. SO BUYER BEWARE - GROUPON WILL NOT BACK UP THEIR OFFERS IN ANY WAY NOR REIMBURSE YOU IF THEY ENTER INTO A GROUPON DEAL WITH A SUSPECT COMPANY!!! I wanted to send Andrew Mason an email giving him the facts on this but alas his Groupon email is not easily found. Guess the CEO does not want to hear why his customer service is less than customer friendly.
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2 comments
Review
#322449 Review #322449 is a subjective opinion of poster.
Loss
$19

Groupon - 4 hours driving lessons...not for £29

I paid for this deal for my daughter, when I phoned to book the lesson they asked me if she had ever driven..I said only once in a carpark, they said she wasnt a new driver then so they wouldnt book the lesson, the man was rude and aggressive. My husband phoned two days later to try booking again this time saying NO she could not drive. The first lesson was spent totally talking with no driving (1 hour) the second lesson (1hour and half) two minutes of driving rest talking ... the last lesson (1hour and half) five minutes of driving. Each time my daughter got in the car the red petrol light was on ...strange if you intend to teach someone to drive. Its a scam to get you to sign up for a block but due to driving 7 minutes out of four hours they can go and whistle. This was through a school called "Drivin" based just outside Cardiff She has now been on a two hour proper lesson and drove for two hours and really enjoyed it in fact she came back beaming...so just be warned dont part with the cheap £29 option its a sprat to catch a mackeral.....
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#321564 Review #321564 is a subjective opinion of poster.

Beware: Groupon Deal -Android Premium 7 Nextbook

I ordered "$185 for a Premium 8 Google Android 2.3 Touch-Screen Tablet PC ($594.19 Value)" from GROUPON. Waste of money! I had to pay $87.00 ADDITIONAL as Customs to release the product. although it stated All Shipping Included. It was shipped from CHINA ( Dino Direct) Secondly, it clearly states in description of the product that "* Access the Android market" - NOT TRUE it has horrible, malfunctioning, cheaply manufactured 3rd Party Market (Slide) that has NO ACCESS to the Android Market! I have emailed Groupon, no response...I emailed NextbookUS no response, I emailed Dino Direct - no reponse!!!
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2 comments
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#279327 Review #279327 is a subjective opinion of poster.

Groupon not welcome

Groupon or any of the other coupon services doesn't really have a place in the mainstream of our industry. I know of very few products or services, that appeal to the mass market , that any of us could afford to discount in the 30% to 50% range that we could sell large quantities of and then send a check to the coupon company for the other half of the other half of the sale, that wouldn't hammer our businesses. The closest I could come is full color business cards at 50% off that I could then afford to give 45% or 50% revenue to the coupon company. And F/C cards are free on my web site so that won't work either. If I was just starting out or could cut a deal with a carrier for a subsidy that would be different, but the carriers aren't that flexible with us. Bruce Bernstein Parcels Plus (954) 782-9527 (954) 782-9723 fax bbernst106@aol.com
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#274815 Review #274815 is a subjective opinion of poster.
Groupon.com may give good deals, but if you ever need an informed cust. svc rep you are out of luck. Recently one of the reps was not trained in their proceedures and refunded my money for a groupon that was unusable due to the company going out of business, to a...
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1 comment
Anonymous
#366136

I have to agee w/ you. Groupon doesn\'t have customer service. The groupon guarantee says anytime there\'s a problem to call and they don\'t a number. When you email they take...

Review
#271269 Review #271269 is a subjective opinion of poster.
Loss
$124
I bought powerslim acai offer from Groupon ,paid for it but have yet to receive it because Powerslim acai are not accepting payment for postage . This has been going on since June , when you write to powerslim acai , you get an automated reply saying that they are...
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1 comment
Anonymous
#336342

I have exactly the same problem, but my money have been debited from my account and i am left with nothing an no response from either groupon nor power acai. Ridicullous. DO N...

Review
#258436 Review #258436 is a subjective opinion of poster.
A Sweet Reminder and GROUPON are both ripoffs- They help each other perpetuate FRAUDS on the public- Stay away from both-Groupon continues to have more problems and LESS service. These companies are prime examples of new ways to scam the the public out of money-the...
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1 comment
Anonymous
#373877

You do not describe the problem and instead you go on a rant. This is a poor commentary.

Review
#226365 Review #226365 is a subjective opinion of poster.
Loss
$50
Groupon refunded my money for a whitening at BriteSmile, (Britesmile went bankrupt)..It was not a problem and I am so pleased they did this and I can't complain about them or the business practices that Groupon uses. I have restored my faith in Groupon and can...
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2 comments
Anonymous
#525081

I bought my first groupon in January. Its called (Frilly Apron) $ 30.00. I have never recieved it! i HAVE SENT 3 E-MAILS TO THEIR SO CALLED SERVICE CENTER THEY HAVE NEVER ANS...

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#201745 Review #201745 is a subjective opinion of poster.