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Groupon & GadgetPop.com
I purchased a Groupon for $19.95 for a cell phone charger from GadgetPop.com. Waited until the proper date to order and paid GadgetPop $4.99 for shipping fees as well. Both Groupon and GadgetPop.com were paid. I never received the product. I contacted GadgetPop twice via email - no response. My credit card company verified they received their money. My credit card company is leery of this online site. I contacted Groupon Customer Support who responded by asking for my telephone number which I gave them. BUT I instructed them NOT to give it to GadgetPop because my credit card company thinks they may not be a legitimate company. Groupon CS Elizabeth W basically sent back an email saying "sorry, if I can't give them your telephone number I can't do anything." No forms to register a formal complaint, no refund process, no nothing. WORST Customer Service ever. Up until this point I though Groupon was a decent company although I had seen others who complained of problems with their Groupons. SO BUYER BEWARE - GROUPON WILL NOT BACK UP THEIR OFFERS IN ANY WAY NOR REIMBURSE YOU IF THEY ENTER INTO A GROUPON DEAL WITH A SUSPECT COMPANY!!! I wanted to send Andrew Mason an email giving him the facts on this but alas his Groupon email is not easily found. Guess the CEO does not want to hear why his customer service is less than customer friendly.
Groupon - 4 hours driving lessons...not for Â£29
I paid for this deal for my daughter, when I phoned to book the lesson they asked me if she had ever driven..I said only once in a carpark, they said she wasnt a new driver then so they wouldnt book the lesson, the man was rude and aggressive. My husband phoned two days later to try booking again this time saying NO she could not drive. The first lesson was spent totally talking with no driving (1 hour) the second lesson (1hour and half) two minutes of driving rest talking ... the last lesson (1hour and half) five minutes of driving. Each time my daughter got in the car the red petrol light was on ...strange if you intend to teach someone to drive. Its a scam to get you to sign up for a block but due to driving 7 minutes out of four hours they can go and whistle. This was through a school called "Drivin" based just outside Cardiff She has now been on a two hour proper lesson and drove for two hours and really enjoyed it in fact she came back beaming...so just be warned dont part with the cheap Â£29 option its a sprat to catch a mackeral.....
Beware: Groupon Deal -Android Premium 7 Nextbook
I ordered "$185 for a Premium 8 Google Android 2.3 Touch-Screen Tablet PC ($594.19 Value)" from GROUPON. Waste of money! I had to pay $87.00 ADDITIONAL as Customs to release the product. although it stated All Shipping Included. It was shipped from CHINA ( Dino Direct) Secondly, it clearly states in description of the product that "* Access the Android market" - NOT TRUE it has horrible, malfunctioning, cheaply manufactured 3rd Party Market (Slide) that has NO ACCESS to the Android Market! I have emailed Groupon, no response...I emailed NextbookUS no response, I emailed Dino Direct - no reponse!!!
Groupon not welcome
Groupon or any of the other coupon services doesn't really have a place in the mainstream of our industry. I know of very few products or services, that appeal to the mass market , that any of us could afford to discount in the 30% to 50% range that we could sell large quantities of and then send a check to the coupon company for the other half of the other half of the sale, that wouldn't hammer our businesses. The closest I could come is full color business cards at 50% off that I could then afford to give 45% or 50% revenue to the coupon company. And F/C cards are free on my web site so that won't work either. If I was just starting out or could cut a deal with a carrier for a subsidy that would be different, but the carriers aren't that flexible with us. Bruce Bernstein Parcels Plus (954) 782-9527 (954) 782-9723 fax email@example.com
Groupon.com may give good deals, but if you ever need an informed cust. svc rep you are out of luck. Recently one of the reps was not trained in their proceedures and refunded my money for a groupon that was unusable due to the company going out of business, to a...View full review
I bought powerslim acai offer from Groupon ,paid for it but have yet to receive it because Powerslim acai are not accepting payment for postage . This has been going on since June , when you write to powerslim acai , you get an automated reply saying that they are...View full review
A Sweet Reminder and GROUPON are both ripoffs- They help each other perpetuate FRAUDS on the public- Stay away from both-Groupon continues to have more problems and LESS service. These companies are prime examples of new ways to scam the the public out of money-the...View full review
Groupon refunded my money for a whitening at BriteSmile, (Britesmile went bankrupt)..It was not a problem and I am so pleased they did this and I can't complain about them or the business practices that Groupon uses. I have restored my faith in Groupon and can...View full review
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