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Arrived for a nice stay at the Lake Tahoe Resort Inn, Right? Wrong, the stay started off with excitement upon entering the Inn. I informed the agent at the desk that I used " GROUPON" to reserve my stay. The agent viewed my reservation confirmation letter from Groupon....
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#1390223 Review #1390223 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
compenstated for unecessary hassle of my reservation and ruining my trip
I was charged twice as well for the same orders. I spoke with someone from Groupon and he said he cancelled the duplicated order and the items should be off my account in 2-3 days. I contacted my bank and they said the charges posted to my Wellsfargo account, meaning...
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#1388553 Review #1388553 is a subjective opinion of poster.

Groupon - Charged twice for tickets to baseball hall of fame.

My husband was charged twice for a groupon to baseball hall of fame in Springfield Mass. we purchased four tickets and the tickets never showed up in the email and the charge didn’t register. We recharged and got 4 tickets. This happened on Saturday the 13th.
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#1382996 Review #1382996 is a subjective opinion of poster.
1.5
Details
I purchased 2 groupon spa packages of $250 each for a total of $500 on Sept 10, 2018. I was double charged and sent an email since you cannot speak to anyone (the phone number I found online directs you to a online site) even though I had NO RESPONSE from the email...
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#1373366 Review #1373366 is a subjective opinion of poster.
Pros
  • Product itself
Cons
  • Getting double billed
  • Poor customer service
Reason of review
Poor customer service
Loss
$500
Preferred solution
Full refund
Tags
  • Payment Processing Error
1.0
Details
I tried a hot stone massage by Will Steiner in Pensacola, FL. Initially he did a descent job. I then started to use him regularly. After several visits I had scheduled an appt with him. Due to his personal babysitting issues he asked if I could reschedule my appt. I...
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Review
#1368777 Review #1368777 is a subjective opinion of poster.

Groupon - Double charge for one purchase

1.0
Details
I my credit card was charge twice for just one purchase. I tried to get in contact with them and it was just impossible get anybody to resolve the issue. Bad service, scam. Beware it's a Groupon vendor's common practice!!
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#1365169 Review #1365169 is a subjective opinion of poster.
I always trusted Groupon and found them fairly good deals. Recently however, I purchased two UW v ASU football tickets. I know it was my fault for not checking the prices first, BUT without any warning I was charged nearly double the face value for Groupon commission....
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#1362445 Review #1362445 is a subjective opinion of poster.
Reason of review
Pricing issue
Preferred solution
Let the company propose a solution

Groupon - Absolutely useless

Placed and order and tried to access my account first I get message I have no account and now can't even get logged in. I am now concerned I will get the goods I have paid for.
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#1359379 Review #1359379 is a subjective opinion of poster.
LivingSocial and the "Bait & Switch that got me: LivingSocial advertised a voucher for 6 people to enter an Octoberfest, with 6 Large beers and 6 Bratwursts. I purchased the voucher as advertised. I invited my 5 friends and informed that entrance, and the first round...
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Review
#1358247 Review #1358247 is a subjective opinion of poster.
Reason of review
Bait & Switch
Loss
$106
1.5
Details
For the past 2 days, I have been trying to purchase 4 tickets for a Naples Sunset Cruise - Pure Naples. My first attempt was when Groupon advertise 50% off and after 30min with Customer Support assistance we gave up on making a purchase that evening and left it at...
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Review
#1355694 Review #1355694 is a subjective opinion of poster.
Pros
  • How they seriousless on customer problem
Reason of review
Order processing issue
Loss
$56