Latest review first
I've been doing circles with them for almost a month. They owe me $31 and they said they refunded a card and a checking account. This card is expired for over a year and the checking account closed a year ago when I switched banks. I had uploaded new info to Groupon,...Read more
I didn't like
- Do not do their job correctly
Groupon - Can't find "print" for the voucher
Bought voucher but can't find print.
I ordered 5 Thermanap Self Warming Pet Mats. I only received 4 Thermanap Self Warming Pet Mats. All items were sent separately... However the tracking information on all five Thermanap Self Warming Pet Mats are the same... Same tracking number listed on Groupons site.....Read more
Groupon Has Bad Business Practices
It clearly states on line that Groupon bucks do not expire. As a courtesy bucks were deposited into my account. When I went to use them at a later date I was told they expire in 180 days! This is a clear discrepancy. When I called I was transferred twice to an office in Columbia. There was a language barrier. I did not get anywhere with speaking to customer service.
Worst customer service I have EVER experienced. I purchased two groupons for a show in Las Vegas and it was the wrong show. We asked to cancel the groupon within the same day as the purchase and Groupon never responded. Email after email, call after call. No help at...Read more
Groupon - Unresolved issue
Can't talk to anyone directly tired of back n forth emails thatdont help me for a situation that should be resolved in a matter of minutes!
I purchased a groupon to get a discount on a limousine from my home to the airport. After my purchase I contacted the limo company and they told me I was outside their 30 mile perimeter by 4 miles. I contacted groupons customer service and they said I should have read...Read more
I didn't like
- Poor customer service
Groupon - No voucher?
Transaction 16 Dec no voucher emailed told no transaction took place purchased with wowcher Credit card statement shows payment taken.Emailed same reply sent statement now transaction found.Asked for refund refused(outside 14 days).How can I ask for a refund if Idont know ive made a purchase?.Also unable to locate voucher in my account(not sent?)
Groupon - Horrid customer service, sketchy products
Just too much to tell . Just go to a store and get what you need.
I have used Groupon for awhile now but started having issues last year. One item I ordered didn't have all the parts. Another item I ordered I got sent the wrong size three times. Also I have received the wrong color on numerous occasions. You can't call them to talk...Read more
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