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Groupon review: Need a refund

Never received our package and just want a refund on our card
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Review
#1726783 Review #1726783 is a subjective opinion of poster.
Cons
  • I am unhappy but waiting for response from the merchant
Reason of review
Poor customer service
Loss
$160
Preferred solution
Full refund
Tags
  • Groupon fail

Groupon review: Trying to stop copied order

Failed transaction first time and so I reprocessed the order unaware Groupon automatically does so and it’s still trying to process my initial transaction and I no longer need it to but it won’t let me cancel
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Review
#1726512 Review #1726512 is a subjective opinion of poster.
Reason of review
Problems with payment
Preferred solution
Stopped transaction

Groupon review in Orlando, Florida: Card won’t activate

They send me to a machine . I need card activated
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Review
#1726395 Review #1726395 is a subjective opinion of poster.
Reason of review
Problems with payment
Preferred solution
Price reduction

Groupon review in Germantown, Maryland: Problem with order

No real representative was on the phone to help me
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Review
#1726189 Review #1726189 is a subjective opinion of poster.
Service
Groupon Customer Care

Groupon review: Incorrect refund

Did not connect w Groupon. Instead it asked about a smog station whatever that is.
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Review
#1726134 Review #1726134 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$49
Preferred solution
Talk w Groupon. They refunded wrong Groupon from the wrong company.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Groupon review: None verify and keep confirmation number

I ordered a double breasted wool coat....confirmation number provided..then I question a color I was blocked several times..I would love to receive the coat
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Review
#1725717 Review #1725717 is a subjective opinion of poster.
Pros
  • Savings are substantial
Cons
  • Lack of response
Reason of review
Order processing issue
Loss
$45
Preferred solution
Deliver product or service ordered
Tags
  • Groupon Poor Customer Service

Groupon review: Orders are duplicating and not processing

They said they closed. Call back.
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Review
#1725706 Review #1725706 is a subjective opinion of poster.
Pros
  • Price
  • Great deals
Cons
  • Credit card phishing attempt
Reason of review
Order processing issue
Preferred solution
Deliver product or service ordered

Groupon review: My product is being shipped to the wrong place because your app won't update and save

1.8
Details
There's no way to contact customer service through Groupon online or the app. all the phone numbers are just to run around and you can never get ahold of a person. The app does not save nor update. Now my product is going to a different place. It's just the worst customer service I've ever encountered
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Review
#1725636 Review #1725636 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$180
Preferred solution
Full refund

Groupon review in Atlanta, Georgia: Cancel a purchase

I bought yesterday night some Indian restaurant coupons but i want to return those.
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Review
#1725372 Review #1725372 is a subjective opinion of poster.
Product
Groupon Coupon

Groupon sucks

1.1
Details

Update by user Dec 07

I just hate groupon

Original review posted by user Dec 07

Every time you want to contact Groupon you can't. There's no way to do it. Horrible customer service. What? There is no customer service. Don't buy
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Review
#1725083 Review #1725083 is a subjective opinion of poster.
Cons
  • Hard to contact groupon
  • Gropon customer serivse
  • Bad customer service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$109
Preferred solution
Full refund
Tags
  • Groupon Poor Customer Service