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bought something on Groupon three weeks ago, received an email saying that the parcel has been dispatched on the 21st October, which was 2 weeks ago. so far so good, right? to date no sign of this parcel. got in touch with the shipping company and they said that the...
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3.8
#948260
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Groupon - Missing Product
Groupon - Missing Product
Groupon - Missing Product
I ordered an LG tablet through Groupon. It never arrived. The information I provided Groupon was disregarded. I contacted them several times. The one email response I did get clearly demonstrated they had no intention of helping resolve the problem. The response simply...
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1.9
I liked
  • Ability to disregard customer concerns
I didn't like
  • Lack of response to delivery problem
#946457
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We purchased a groupon to Lemos Farm in half moon bay with kids this weekend. When we got there, the small farm were already packed with lines of families and kids. We didn't think it was worth to squeeze us in and spent an hour to wait for a pony ride or haze ride,......
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1.0
#941672
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Groupon Account Review

Groupon
#799677
3.1
Details
I have been a Groupon customer for years but for the past 2 weeks every time I try to place an order system says Groupon os yours. Right after I check my email stating sorry there was problem with Groupon order to contact customer service. I have emailed them several times and had to wait long time on the phone to place orders and yet no one provided a solution to this issue, very disappointing
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Staff
Website

Simmons Beautyrest King Mattress Review

Groupon
#793613
1.0
Details
Ordered {February 1,2016} a King Mattress Set over $900.00 and still no mattress delivered as of February 19,2016 They wouldn't even refund my money today because delivery failed {excuse the truck broke down} Extremely poor customer satisfaction Groupon managers are not for the consumer
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Customer service
Exchange, Refund and Cancellation Policy
Staff

Other Product Review

Groupon
#784757
5.0
Details
Same issue as previous Groupon customer. Ordered three items, so far two were wrong. Wrong color and the other was wrong size. But at less than 15.00 each I'm not going through the headache of trying to return. Just irritated and probably won't order again.
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Discounts and Special Offers

Groupon Deal Review

Groupon
#760638
1.0
Details
Worst customer service!!! They are probably out of Bangalore. I had them delete my account. I will never deal with this company again. I will encourage others stay away from this company as well and will start using Living Social.
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Advertised vs Delivered
Customer service
Product or Service Quality
Warranty
I found someone who went from coupon site to coupon site ripping Customers off. First E salon in Sherman oaks offered a cut highlights pkg. I bought 2. When I went to use the 2nd one, I called and called to make my appt. They knew I had this one remaining coupon which...
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#937669
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We've bought many over the last few years, and we were satisfied at first to try new places for a slightly lower price. However, every one we've been to in the last year were all bad experiences. The food and/or service was substandard. The worst thing is a new scam...
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1.0
#930810
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I have lost track of how many times things have gone badly, so I end up calling/writing Groupon-hours of my time doing THEIR job & solving the issue myself. They seriously don't care, even looking at the corporate site, it's sad to see how many complaints there are &...
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1.1
I liked
  • How they used to be
  • How they use to be
I didn't like
  • Overall awful experience
#927942
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I ordered a Papa Johns pizza deal where you purchase a gift card for $25 and you get two free large one topping pizzas. I tried to use this, and the gift card balance was zero. I contacted "customer service" and was told they'd fix it and to try again. I tried again...
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1.0
I didn't like
  • Overall awful experience
#922115
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They offer Deal10 $10 off $30 deals. I go to buy a $30 Groupon for $17, then apply the deal , and it says does not meet the terms of the deal. See fine print. I read the fine print, and there is nothing relevant. I am guessing the purchase price must be $30, but it...
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2.0
#920945
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Don't buy tickets from Groupon
Don't buy tickets from Groupon
I purchased play tickets on Aug 3 for a show on Sept 17. I purchased early so I could get a good seat but I was never able to print out my ticket. By the end of August I started to email and call to find out why, that's when I was informed that I would not be able to...
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2.1
Stanley, North Carolina
I didn't like
  • Trick customers and dont deliver product
#920183
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My son was researching Green Bay packer tickets on groupon. He Hit Checkout to see if he could enter a coupon code and boom he purchased two tickets for $871.00 on my husbands credit card. There was no confirmation page or anything. No one is helping! They say we are...
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#919277
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