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I've been doing circles with them for almost a month. They owe me $31 and they said they refunded a card and a checking account. This card is expired for over a year and the checking account closed a year ago when I switched banks. I had uploaded new info to Groupon,...
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1.0
I didn't like
  • Do not do their job correctly
#1195130
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Groupon - Can't find "print" for the voucher

Bought voucher but can't find print.
1.0
Details
Customer service
#1192511
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I ordered 5 Thermanap Self Warming Pet Mats. I only received 4 Thermanap Self Warming Pet Mats. All items were sent separately... However the tracking information on all five Thermanap Self Warming Pet Mats are the same... Same tracking number listed on Groupons site.....
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1.0
I didn't like
  • Customer service
#1189863
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Groupon Has Bad Business Practices

It clearly states on line that Groupon bucks do not expire. As a courtesy bucks were deposited into my account. When I went to use them at a later date I was told they expire in 180 days! This is a clear discrepancy. When I called I was transferred twice to an office in Columbia. There was a language barrier. I did not get anywhere with speaking to customer service.
1.0
Details
Customer service
Product or Service Quality
Staff
Value for money
Website
#1189099
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Worst customer service I have EVER experienced. I purchased two groupons for a show in Las Vegas and it was the wrong show. We asked to cancel the groupon within the same day as the purchase and Groupon never responded. Email after email, call after call. No help at...
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1.0
#1185034
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Groupon - Unresolved issue

Can't talk to anyone directly tired of back n forth emails thatdont help me for a situation that should be resolved in a matter of minutes!
#1183502
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I purchased a groupon to get a discount on a limousine from my home to the airport. After my purchase I contacted the limo company and they told me I was outside their 30 mile perimeter by 4 miles. I contacted groupons customer service and they said I should have read...
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Anonymous
Anonymous

The funny part is we use to have the common sense to read information presented to us. But ppl like to think that rules don’t apply to them and they will get their way by mak...

Anonymous
Loser

Next time don't use GroupOn... And if you do, read the fine print.

1.8
I liked
  • Variety
I didn't like
  • Poor customer service
#1182578
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Groupon - No voucher?

Transaction 16 Dec no voucher emailed told no transaction took place purchased with wowcher Credit card statement shows payment taken.Emailed same reply sent statement now transaction found.Asked for refund refused(outside 14 days).How can I ask for a refund if Idont know ive made a purchase?.Also unable to locate voucher in my account(not sent?)
1.0
Details
Customer service
Product or Service Quality
Staff
Value for money
Website
#1175560
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Groupon - Horrid customer service, sketchy products

Just too much to tell . Just go to a store and get what you need.
#1172138
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I have used Groupon for awhile now but started having issues last year. One item I ordered didn't have all the parts. Another item I ordered I got sent the wrong size three times. Also I have received the wrong color on numerous occasions. You can't call them to talk...
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1.0
#1170723
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