Anonymous
map-marker Brooklyn, New York

Someone is using our name and address

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Terrible customer service ..no one cares whats happening to your business its a big run around.. would never use or recommend
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Kabage K

Refund Matter

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I had tried to contact one of your agents prior to the expiry about a refund of x4 tickets to the Central Park zoo but no one responded to me on time. We did not use the tickets and yet we paid the &98. This is not fair and we feel service was not good at all in this regard. Kindly refund me the money or carry it forward to another coupon since we already went to the zoo.
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Loss:
$98
Cons:
  • Unable to get a refund back into my bank account

Preferred solution: Full refund

Albertha B Tiz

I didn't received my Costco shop card

I purchase membership of Costco promotions was to receive $40 shop card this was In JUNE still didn't rcv the card
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Loss:
$40

Preferred solution: Deliver product or service ordered

Anonymous
map-marker The Bronx, New York

I did not receive my package

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I did not get in touch with the customer service. No one answer or call be back after I have called them about my package.
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Allura Pjv
map-marker Orlando, Florida

They have the WORST customer service

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I have been trying for her a week and a half to get these idiots to help me with a simple account issue and they just refused to respond in any kind of timely manner and then when I give them all the information that I need them to change because I cant do it myself from my end they do nothing they suck!!!
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User's recommendation: Use someone else it’s not worth the hassle

Judy M Emw
map-marker Colorado Springs, Colorado

I already told you and the other I told 10 xs need help!!!!

i need to talk to someone o van not get voucher groupon person said they are czncelled concert tonight!!
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Preferred solution: my voucher numbers

Rayla Dcb
map-marker Leesburg, Florida

Didn't receive my purchases

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Didnt receive my orders for oil change and medical marijuana certificates Very difficult to get resolution with Groupon or contact
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Pros:
  • Trouble getting resolve

Preferred solution: Deliver product or service ordered

Mike M Inv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Anaheim, California

No one called me

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I purchased a massage after detail ck found out Id too far from wanted to cancel but could not ask for help no one returned my call
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Preferred solution: Full refund

User's recommendation: Return calls 310-926-****

Anonymous
map-marker Newburgh, New York

After 2 months I still have not received my gift card

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I purchaaed the Costco membership deal and have not received the gift card that was i supposws to receive after the activation. I went to Costco last week and they resubmitted a request for me to receive it. But i still have not received it.
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Geena Kom
map-marker Atlanta, Georgia

Having trouble redeeming Groupon

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Had trouble redeeming and no customer service help! The merchant took the Groupon anyway. I tried to contact customer service via phone and was unable to connect with anyone. I tried to contact customer service via app and they said that someone would be helping me and no one contacted me. All chatting stopped. Luckily since I hadn't signed the waiver at the merchant yet they let me come in
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User's recommendation: No customer service help. It has redeemed my coupon just by looking at it

Amanda V Djp
map-marker Waupaca, Wisconsin

Code not working

WONDER25 will not work for viator NOT HAPPY says still available. Trying to complete my vacation and want the discount
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Pros:
  • Saves money
Cons:
  • Codes dont work

Preferred solution: Price reduction

Anonymous
map-marker Fredericksburg, Virginia

Regarding an order

I still haven't received my refund from your company my bank acct is now negative. I need my money back your company took it. The order number is1000-14****-695935. Chauntae Mercer (540)429-****
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Brenda N Gxw

Need to postpone I’ve tried several times to get help with changing the date on Groupon and have not received a cLltrip

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Ordered Groupon, asked for help changing date, wrote several messages in your message center, received no help
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Loss:
$45
Pros:
  • Prices for goods
Cons:
  • Not getting help
  • Hard time setting up appointments

Preferred solution: My date changed

User's recommendation: Just know you will get no help once they have your money

Ori M Ogy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brooklyn, New York

Offer not working

It's not working the voucher. It keeps coming up with a black screen. Why is this happening I am clicking on voucher and nothing is happening
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User's recommendation: Don't use groupon

Sharyn O

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refused package

I was ordering two hats and never got to see the freight to approve the order. I refused the order and have not received any credit .
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Pros:
  • You can get good deals
Cons:
  • No follow through

Preferred solution: Full refund

User's recommendation: Orders are usually fine.

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