Latest review first
Groupon - Can't find "print" for the voucher
Bought voucher but can't find print.
I ordered 5 Thermanap Self Warming Pet Mats. I only received 4 Thermanap Self Warming Pet Mats. All items were sent separately... However the tracking information on all five Thermanap Self Warming Pet Mats are the same... Same tracking number listed on Groupons site.....Read more
Groupon Has Bad Business Practices
It clearly states on line that Groupon bucks do not expire. As a courtesy bucks were deposited into my account. When I went to use them at a later date I was told they expire in 180 days! This is a clear discrepancy. When I called I was transferred twice to an office in Columbia. There was a language barrier. I did not get anywhere with speaking to customer service.
Worst customer service I have EVER experienced. I purchased two groupons for a show in Las Vegas and it was the wrong show. We asked to cancel the groupon within the same day as the purchase and Groupon never responded. Email after email, call after call. No help at...Read more
Groupon - Unresolved issue
Can't talk to anyone directly tired of back n forth emails thatdont help me for a situation that should be resolved in a matter of minutes!
I purchased a groupon to get a discount on a limousine from my home to the airport. After my purchase I contacted the limo company and they told me I was outside their 30 mile perimeter by 4 miles. I contacted groupons customer service and they said I should have read...Read more
I didn't like
- Poor customer service
Groupon - No voucher?
Transaction 16 Dec no voucher emailed told no transaction took place purchased with wowcher Credit card statement shows payment taken.Emailed same reply sent statement now transaction found.Asked for refund refused(outside 14 days).How can I ask for a refund if Idont know ive made a purchase?.Also unable to locate voucher in my account(not sent?)
Groupon - Horrid customer service, sketchy products
Just too much to tell . Just go to a store and get what you need.
I have used Groupon for awhile now but started having issues last year. One item I ordered didn't have all the parts. Another item I ordered I got sent the wrong size three times. Also I have received the wrong color on numerous occasions. You can't call them to talk...Read more
The item i purchased arrived broken straight out of the box. Groupon said they would not be able to exchange or replace as the third party supplier does not do so. I have stated to them that the contract of sale between us is with groupon and no one else. The fact that...Read more
I didn't like
- Customer service and that they ignore emails
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