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2.0
Details
Groupon has a duty to protect it's customers. It's good reputation is based on the fact that it screens businesses before they are allowed to post deals on groupon. Groupon should have done due diligence and found out the many different aliases that Great Value...
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Review
#527151 Review #527151 is a subjective opinion of poster.
Reason of review
Misrepresentation of Company & Product
Loss
$3559
Preferred solution
Full refund
Tags
  • groupon misrepresentation
  • company misrepresentation

Groupon - No Customer Service Review

8 phone calls 7 emails 3 hours of waiting on hold. And still no reply from Groupon.
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1 comment
Anonymous
#877206

Just a site selling hotel rooms at dodgy hotels which so bad they know will not get any repeat business so they sell on dodgy sites at inflated prices, usually disguised in hidden charges,resort fee ect. Do your self a favour leave well alone. When it comes to refunds Groupon does not want to know

Review
#523956 Review #523956 is a subjective opinion of poster.
This is very annoying. I have no credit or debit card anymore (my wallet recently was lost, my cards deactivated, and I'm in the process of getting new cards issued.) I do however have a groupon gift card but I CAN'T USE IT without getting a credit card and entering...
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14 comments
Anonymous
#1597814

SIGN IN THEN ENTER YOUR EGIFT CARD NUMBER AND PIN ON THIS PAGE. https://www.groupon.com/giftcards YOURE WELCOME.

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Review
#522500 Review #522500 is a subjective opinion of poster.
Loss
$20
My wife purchased a spa treatment package for herself and daughter it was to include a facial and massage. upon arrival at the spa they were given a 7 page "health questionnaire" to fill out? Seems a bit invasive of private health information? But then they refused to...
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1 comment
Anonymous
#1378863

An email stated I could getva membership to BJ Wholesale half off with Groupon. The deal was refused by BJ's. All attempts to redeem my cardsvworth $75.00 were refused.

Review
#521678 Review #521678 is a subjective opinion of poster.
Product
Groupon Coupon
Loss
$300

Groupon review: Review about Used Item Purchase from Mesa, Arizona

Groupon review - Review about Used Item Purchase from Mesa, Arizona
I bought a personal item from Groupon. The We Vibe 2. It was USED! The toy and bag it came with had fluids on it!!
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Review
#518741 Review #518741 is a subjective opinion of poster.

Groupon review in Los Angeles, California: Refuse refund

I made a purchase of $50 on Groupon, tried to contact the business but they never answer phone calls and never get back to me. So I requested a refund from Groupon, and they refused to refund to my credit card and just refunded me those Groupon bucks. Then I tried to make another purchase with those Groupon bucks, this time I found out that the business is no longer doing their business and I could never redeemed the voucher. Then I requested refund again from Groupon and they just keep refusing to refund to my credit card because my second purchase was made using "Groupon bucks" not cash! This is getting very frustrating and I have no idea how can I get my money back. very pissed.
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Review
#504498 Review #504498 is a subjective opinion of poster.
Loss
$50

Example of Groupon misleading people.

Here is an example of groupon misleading people and amazingly thousands of people fall for it. Right now they are advertising: Nioxin System 1 Cleanser & Scalp Therapy Duo Set for Normal to Thin-looking Hair 33.8 oz (1 Liter) According to them the value is $91.08 but their "special" is $45.99 so supposedly you will save 50%. Amazon is selling the same exact thing, same exact size for $41.49 here is the link to it: http://www.amazon.com/Nioxin-System-Cleanser-Therapy-Thin-looking/dp/B000NSFJCI Many other times I've seen them advertise as if the value is X and they are selling for Y (50% lower) but them when I check on-line with other sellers like Amazon I find cheaper than their 50% off. All-in-all I think groupon is turning out to be a scam. Buyer be aware!
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1 comment
Anonymous
#858001

I just found similar pricing distortion for some speakers.

Review
#503410 Review #503410 is a subjective opinion of poster.
Service
Groupon Deal
Purchased yogurt coupons, went to the store to use they said I have to use all or lose it. I kept it for another time so I can use all of it, before I was able to do that, my voucher expired and I lost all of my money. On other occasions I purchased massage services...
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2 comments
Anonymous
#891929

I agree Groupon is a scam but if you let the vouchers expire that is your own stupidity!

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Review
#503407 Review #503407 is a subjective opinion of poster.
Loss
$142

Delivery Address Review

Sent item to the wrong address and wouldn't send a replacement. This process took 2.5 weeks from purchasing. Avoid!
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Review
#500097 Review #500097 is a subjective opinion of poster.

Groupon - Merchant Service Review from Cleveland, Ohio

I have a complaint from a merchants point of view. As the manager of a company I work for, the owner and I agreed to try groupon for the first time. The rep we worked with to get our account set up was very nice....until we were all set to start selling deals. Once they started making their money off us, the rep stopped all contact and refused to return calls. If we had any questions or needed help with something, we were forced to call their 1-800# and wait on the line for god knows how long. I just found it rude and unprofessional that this rep blew us off like that. On top of all that when they set up our account, they had our company mixed up with a company of the same name from a different state which caused even more issues along the way. Rep refused to help with that as well and referred us to their corporate 1-800# again, all while acting like we were a bothee to her. Then, they promise to promote to neighboring cities and in the end, most people eho purchased our deal lived at least an hour away if not further...I don't recommend groupon to small business owners
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1 comment
Anonymous
#857459

Have you filed a complaint with any agency? I have had a horrible time trying to get Groupon to straighten out the mess they made with my account, also mixed my business in with another business, they even put the other business' income on my 1099. They aren't doing anything about fixing it.

Review
#492654 Review #492654 is a subjective opinion of poster.