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1.5
Details
For the past 2 days, I have been trying to purchase 4 tickets for a Naples Sunset Cruise - Pure Naples. My first attempt was when Groupon advertise 50% off and after 30min with Customer Support assistance we gave up on making a purchase that evening and left it at...
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Review
#1355694 Review #1355694 is a subjective opinion of poster.
Pros
  • How they seriousless on customer problem
Reason of review
Order processing issue
Loss
$56
1.4
Details
On September 10, 2018 I ordered and paid for a product (Omaha Steak Package) using my PayPal account. Groupon then sent me an email stating "Unfortunately, we were unable to process your order for The BBQ or Bust Assortment. If you'd still like to buy this Groupon,...
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1 comment
Anonymous
#1558945

Hurricane Florence cancelled our trip. WE bought about $350 in Groupons and they would not refund or credit.

They protect the seller. Good bye Groupon!!!!!!!!!1

Review
#1352184 Review #1352184 is a subjective opinion of poster.
Cons
  • Credit card phishing attempt
Reason of review
Problems with payment
Preferred solution
Warn the public of Groupon's credit card information phishing scam.
Tags
  • Groupon Credit Card Phishing
1.6
Details
8/22/18 Groupon double and triple ordered some of the exact same items, and billed me for each. Including some things that I never wanted or ordered. Somehow they managed to order me: 5 sets of grey sheets, 2 blue comforters, 2 of the mattress toppers, 2 of the...
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Review
#1336124 Review #1336124 is a subjective opinion of poster.

Don’t use Groupon

1.0
Details
I placed an order for four pillows but needed to amend my address as the door number was a digit out. This couldn’t be done!! They had to cancel my order credit my account. Tried to reorder using the credit couldn’t. Spent hours on online chat. Waited 35 minutes on phone fir someone to answer. Still not resolved. Shocking shocking customer service. I will NEVER use them again.
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Review
#1328153 Review #1328153 is a subjective opinion of poster.
1.0
Details
1st thing -They no longer have a tel# to contact them. Their option to contact them is so difficult to find. When you do FIND IT they return your call but as soon as you answer it you receive a dial tone and the call has dropped. (I've been using the phone of 55 years,...
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Review
#1320948 Review #1320948 is a subjective opinion of poster.
Cons
  • Nonfunctioning call back option
Reason of review
Poor customer service
Preferred solution
Have an Exec. person contact me not the nonfunctioning; 'call back option.'

Groupon - Customer support is a JOKE

Do not order from Groupons, there is no customer service live at all. I was a good customer but never ever again. When you have problem and need help Forget about it. Most of their help if you want to call it that is some third world country. So much for American jobs.
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Review
#1314850 Review #1314850 is a subjective opinion of poster.

Groupon - Same problem.....no way to get help#

2.1
Details
Cannot sign in.Keeps saying my email is wrong, yet send me advertisements to that email!
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Review
#1311525 Review #1311525 is a subjective opinion of poster.
1.0
Details
For all the people who love Groupon. Please read. I have owned a few businesses over the years. Groupon is the absolute worst marketing tool for any business. The want me to discount my price then give them half of what I make. They expect half and out of my half I...
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2 comments
Anonymous
#1544216

LOL... Then don't use them....

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Review
#1296816 Review #1296816 is a subjective opinion of poster.
I purchased several items from the website, 1 order I never received, Groupon was kind enough to refund me. No more than a week later, I AGAIN, do not receive my package. I contacted Groupon via email because there is no phone listed to speak to an actual person... I...
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Review
#1292061 Review #1292061 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$60
I am trying to edit a review I did regarding trying to return a chair a few weeks ago and they have finally made the situation right with me and I just want to put it out there. If you keep trying you will eventually get the help and answers that you need it is just...
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1 comment
Anonymous
#1509549

QUOTE : " I will use Groupon again " ... this, despite your bitter complaints and lack of action ?

Are you a glutton for punishment ? What ?

Review
#1291479 Review #1291479 is a subjective opinion of poster.