Linda R Jjv

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Verified Reviewer

Groupon - Review in Gift Cards, Rewards and Cashbacks category

I purchased a groupon for the creole cruise river in new orleans on the 11th and could not figure out how to redeem to make reservation online so we called and made by phone. Will I be able to show my groupon when I arrive. Just checking
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Anonymous
map-marker Upper Marlboro, Maryland

Pissed

I was looking at a Groupon and it asked for my credit card number but I did not commit to the product. I have been trying to reach a human to cancel so I dont get charged reoccurring every month and cannot and have not spoke to anyone. Ive sent multiple emails with no response. I had to call my bank and cancel the card and get a new one so Im not charged the customer service received or lack of is unacceptable
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User's recommendation: Do NOT use Groupon!

Jerry K Etc

Can t get gift cards on my account

i need to speak on the phone with a LIVE PERSON!!! My groupon gift cards are not going through into my account!!
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Loss:
$50
Pros:
  • Good deals
Cons:
  • No live chat or person in customer service

Preferred solution: my gift cards in my account

Jantz L

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Verified Buyer
|

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Verified Reviewer
| map-marker Denver, Colorado

Refund issue

Groupon - Refund issue
This place is ridiculous. I had purchased a Groupon for weight loss that I did not qualify, for. I was given instructions to get a refund through Groupon. Their customer service number does not work due to Covid, which happened three years ago. I tried to do it through the app but conveniently the Groupon I redeemed was gone. Help.
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User's recommendation: Don’t use if you need to get a refund

Anonymous
map-marker Miami, Florida

Can’t get the product I purchased to work

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I tried all different ways to get my product to work. Every time I put the letters in for promotion, it just wouldnt do anything. No discount whatsoever. I tried to phone numbers for customer service, and there was no answer on either one of them I would like to cancel that order since I was not able to apply it to the flowers I wanted to buy. It also asked for myID number and I dont have an ID number.
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User's recommendation: Be careful what you buy.

Anonymous
map-marker Altamonte Springs, Florida

Expired

My aquatica ticket expired before I could even use it thats ridiculous I want my money back cause its hasnt even been a year yet and it didnt work I dont understand
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Danielle C Vim

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Verified Reviewer
| map-marker Riverside, California

Duplicate charge/ Unable to activate either membership

I was charged twice for the one membership I was trying to purchase. There is no way to call, contact or email anyone at Groupon. It's stated in the fine print. I had 3 days to cancel. That's incorrect. There's no way to cancel. There was also the option to trade in the voucher that didn't work. I was scammed out of $50 and for the record Sam's club will not honor the fact that they contract with Groupon and activate the membership. So I 100% lost $50. I will never use you people again!!
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User's recommendation: NEVER use Groupon!!

ANTHONY A Iwk

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Verified Reviewer

Business CROOKED

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ARIZONA BEST MOVERS..Should be BANNED FROM .GROUPON..SEVERELY DAMAGED MY PROPERTY AND REFUSING TO DO REPAIRS TO HOME/FURNITURE/APPLIANCES THEY HAVE DAMAGED..CONTACT ME..I HAVE TRIED 6x to CONTACT YOU ON THESE ISSUESBAN THEM FROM GROUPON ..ASAP..I am taking them to COURT.,,,
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Loss:
$2100
Pros:
  • Non
Cons:
  • Need to be removed from groupon asap

Preferred solution: Full refund

KTH H

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Verified Reviewer

They charged me twice and much higher than list price

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Groupon - They charged me twice and much higher than list price
Groupon - They charged me twice and much higher than list price - Image 2
Groupon - They charged me twice and much higher than list price - Image 3
Updated by user Sep 27, 2023

Still not resolved.

Updated by user Sep 26, 2023

None of their phone numbers are legitimate and they want to charge me to chat with a live agent. Not acceptable

Updated by user Sep 26, 2023

They charged me twice and way more than the advertised price

Original review Sep 26, 2023
I want a phone number for them because none of their customer service phone numbers listed are legitimate
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Loss:
$50
Pros:
  • Lie about the price and double bill
Cons:
  • Are horrible and have no real phone number

Preferred solution: Full refund

User's recommendation: Don’t trust they lie

Oak N

Cancel the order

I ordder botax treatment and I make appointment today and later on they call me they dont have Botox so I like to cancer
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Preferred solution: Full refund

User's recommendation: I like to refund

Christy B Vtz

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Verified Reviewer

I have not received products I ordered through Groupon

I have ordered products that I have not received received and I cannot get any response from anyone either. I want my product or I want my money back.
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Loss:
$167
Pros:
  • I left the pricing
Cons:
  • I have not received my product

Preferred solution: Deliver product or service ordered

Julia T Exf

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Verified Reviewer

Expired groupons

I just noticed the expired Groupons in my stuff. Are any reusable? Is there a certain time to reuse them? Please advise. Thank you, Julia Torres
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Loss:
$44
Pros:
  • Discounts and large variety
Cons:
  • Time frame to implement this process

Preferred solution: Full refund

Merlin B Vdk

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Verified Reviewer

Refund for order

Bought a deal from Rose Farmers. The deal is for 24 long stem roses. When you go to the site, they charge you an additional 15 dollars for the roses. That doesn't include the shipping fee. I would appreciate a full refund.
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Preferred solution: Full refund

Cindy B Sdo

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Verified Reviewer

Change of adress

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I'm trying to get my location changed I'm in Green Bay WI now note that. Thanks note I want deals in my area also there's nothing else to say please note my location . you have great deals I just need them to be a little closer to my location.looking forward to all the new things you have on your Groupon site.
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Preferred solution: More deals

Sharon M Anf

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Verified Buyer

I was never connected

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Groupon - I was never connected
I was never connected This Groupon vendor is no longer at the salon That was advertised on the Groupon. I went to the salon, and they told me she was no longer there, and that they do not know where she went. Therefore, I am unable to use this Groupon because I cannot locate her.
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Loss:
$149
Pros:
  • Services and value
Cons:
  • Problems like this one

Preferred solution: Full refund

User's recommendation: I would not recommend based on what just happened

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