Donald G Qgx

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Verified Reviewer

Cancellation

I went to cancel my orders so I called the 888 number in could not get in touch with a Groupon employee.
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Pros:
  • Prices are good on some things
Cons:
  • Hard to contact somebody

Preferred solution: Full refund

User's recommendation: Be careful what you buy

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Toledo, Ohio

My Groupon account was hacked and used to purchase Great Wolf Tickets

My Groupon account was hacked and used to purchase Great Wolf Tickets
I would like my 99.00 refund after my card was hacked in buying tickets for Great Wolf Lodge asap! Once I found out about this I reported it asap
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Anonymous
map-marker Bellevue, Washington

Tryieng g to get a Groupon it won't go thru

Can not get my oil change from Jiffy lube.Money was taken from bank account on February 20.They said change your card information which i try to do but would not go thru.Send the oil change or give me money back.Have used Groupon for years and never had this problem before.Sheila Webb coolgrandma5@***.com
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User's recommendation: Better resulrs

SHELLY L Orx

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Verified Reviewer

I need a call back from customer service

I purchase something that I cannot use. I live in Utah. It is in California. I just want to talk to someone about it. Can I please have a representative call me back.
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Loss:
$549
Pros:
  • Good deals and cheaper prices
Cons:
  • Some deals are not legitimate

Preferred solution: Full refund

User's recommendation: Read the fine print.

Betty R Qvb

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Verified Reviewer

Store refuses to honor Groupon

Since my Groupon deal was not allowed, so I gave it to my husband. After he had massage which was on a Friday he ended up in ER by Sunday night in so much pain. The woman who gave his massage had moved his disc in his back which ran into his seaticia nerve and is now being out of work for a week. Is this woman licensed to give massage or anyone else who works there.
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Loss:
$75
Pros:
  • Less price for services
Cons:
  • Trying to get a refund back

Preferred solution: Full refund

User's recommendation: Be aware for they are not licensed ny NY state law to do these procedures

Regina S Mpa

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Verified Reviewer

Took money out of my account

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I purchased two year $20 membership to Sams Club accidentally put in an incorrect email that I cannot access and they refused to put it in my correct email account
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Loss:
$40
Cons:
  • No resolution

Preferred solution: Full refund

Patricia P Qah

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Verified Buyer
|

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Verified Reviewer
| map-marker Watertown, Connecticut

I was charged twice for an order for Botox. The company only allows me to have one Groupon not to and plus I was over charged I’m having a dispute with the bank and I’m having a dispute with Groupon t

I was charged twice for an order for Botox. The company only allows me to have one Groupon not to...
I was charged twice for an order for Botox. The company only allows me to have one... - Image 2
I was charged twice for an order for Botox. The company only allows me to have one... - Image 3
I was charged twice for an order for Botox. The company only allows me to have one... - Image 4
I was charged twice for a Groupon for Botox on the company that I'm getting a Botox only accepts one coupon I was charged twice and I was overcharged. Please handle this for me. 203-217-****. My name is Patricia Parenti I'm canceling the Groupon I'm
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Wanda C Wbr

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Verified Buyer
|

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Verified Reviewer

Refund

Groupon - Refund
Groupon - Refund - Image 2
I request my money back when I completed a purchase by error. But Groupon gave onlybthe option to use the refund with the same location Great Skin I try to make an appt but they do not let me use it because according to the the policy is the client can use the offe only one time per year. so they told me to talk to you to request my money. Im a active groupon customer y hopefylly can help me. I paid $139.00 and I do not wnat to lose my money.
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Loss:
$139
Pros:
  • I really love use groupon
Cons:
  • Hard to talk w customet service

Preferred solution: Full refund

User's recommendation: worse service with Great skin

Anonymous
map-marker Dallas, Texas

I purchased a Groupon, it was taken out of my bank, but it has not finished processing

I purchased a Groupon they took the money out of the bank I went to use the Groupon got the treatment and they've got my payment on hold I want it canceled now I'm very mad don't do it. This is the second time I've had to change appointments. Why take my money and not fully process the coupon?
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User's recommendation: Maybe reconsider there's no support

Lanier Tny
map-marker Fort Lauderdale, Florida

Still pending

I have purchased dance labs and it doesnt exist when I call the number they never answer and when I call went to the physical address and it was not there. If you could credit me the money I will use it toward another dance class or if you can transferrer it to intensity (dance class)
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User's recommendation: Do not buy dance labs the customer service is horrible and the destination is non existent

Michele A Eae

Problem order

I purchased a Groupon for $187.00. Turns out it was a fraudulent company. I asked Groupon for a refund and they refuse to refund me. They gave me Groupon bucks! I dont want Groupon bucks I want my money back.
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Loss:
$187

Preferred solution: Full refund

Queen B Sxq

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Verified Reviewer

Regarding an order

Called the listed number for Groupon my call was routed to some sales department offering a alert bracelet agent would not acknowledge if this was Groupon customer service I was totally ignored...what a rip off
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Loss:
$24

Preferred solution: Full refund

User's recommendation: Be aware

carlos g Eyo

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Verified Buyer

Not appearing

Groupon - Not appearing
Groupon - Not appearing - Image 2
why not appearing discount for groupon select i expected discount every order and now not appearing at at
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Pros:
  • Great stuff
Cons:
  • Have to be quick about deals

Preferred solution: my groupon select working

Annette M Pqp

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Verified Buyer

My order an the website doesnt match

Groupon - My order an the website doesnt match
Groupon - My order an the website doesnt match - Image 2
Groupon - My order an the website doesnt match - Image 3
Updated by user Oct 03, 2023

No my issue wasn't resolved an I'm so mad an I missed the sharks hockey game I was in a car accident an I asked them if I could get a refund after showing proff an no one ever gets back to me an it's so frustrating.

Original review Sep 17, 2023
I screenshot everything an iv already sent a message and nothing has been done, I'm very disappointed and irritated this is the second time this has happened.
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Loss:
$15
Pros:
  • Good at times
Cons:
  • Most horrific customer service ever

Preferred solution: Full refund

User's recommendation: Be mindful of the web sites

Yazmin A Fix

Issues with an order

Terrible service not able to speak with anyone in reference to an order I just place and not able to get the flowers feto my daughter because it is not letting me access the website of the vendor to finish the order.1000-14****-099971 this is the order number. I need someone to call me or email me back.
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Loss:
$16
Pros:
  • Very few
Cons:
  • Alot

Preferred solution: Full refund

User's recommendation: Terrible

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