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This is very annoying. I have no credit or debit card anymore (my wallet recently was lost, my cards deactivated, and I'm in the process of getting new cards issued.) I do however have a groupon gift card but I CAN'T USE IT without getting a credit card and entering...
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Anonymous
Anonymous

I'm having the same problem. It's now 2017 and I'm assuming Groupon haven't fixed the issue.

Anonymous
Anonymous

Same dealio here. What ***. I guess that's why they've been stagnating while their tech company peers have been soaring in valuation. They just don't get it.

#522500
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I had purchased a M/S slate tablet from groupom and upon recreipt the unit still had the former user log on and pass word still in place and that prevented use of the unit, granted it was a refurbished unit with a warranty, upon contacting the vendor (thru groupon)...
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#1117694
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I have contacted Groupon regarding my order, placed on 10/28/17. At that time, i was told it would be received in 4-7 days. Following the tracking info link, only 'Shipping Label Created' is displayed. This is still the only info displayed on the FEDEX link. I...
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3.4
I liked
  • Products and service in the past
I didn't like
  • Untrackable shipments
  • Non-delivery of merchandise
  • Its my problem if the shipment does not arrive
#1128934
Reply to reviews

Terrible customer service at Groupon

Groupon
#1129948
I paid for a service I never received. They told me I would be refunded. It has been three months and all customer service does is lie to me, despite the fact that I have a bank statement as proof of purchase. Terrible customer service. I will never do business with them again.
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Groupon - Horrible.

Groupon
#1088200
2.3
Details
I bought groupon for permanent eyeliner for $255. Classy Missy. Salon. In reality its very small apartment in old residential building in china town. I am not feel comfortable from beginning. And it was bad. I end up in ER w/serious eyes injuries and terrible pain. "Salon" refused to refund my $255
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Groupon wrong concert date

Groupon
#1069016
Ordered 4 concert tickets. Groupon had wrong concert date. Wouldn't allow me to print tickets. Can only email for help concert is tonight and no response.
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Groupon - Bad business

Groupon
#1076237
Very rude customer support, did not get my refund for the services purchased
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I purchase a shoe rack and in 2 minute I try 10 times to cancer the purchase. Groupon system is a joke, it block and didn't allow me 2 minutes after the purchase to cancel. I try several times within a 20 minutes window, still wouldn't allow the cancel. Then it start...
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1.2
I didn't like
  • Worse customer service i ever experienced
#1116288
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I have repeatedly requested a Cash Refund, Not Groupon Bucks, but to no avail. Groupon offered a discounted price for auto services at Sears. But when I went to collect my services the wouldn't provide the services without two new tires 2 tires. It was obvious to me it...
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#1130563
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Purchased a brewery tour voucher at Port Jeff. I live a few hours away and was taking a day trip. Voucher specifically said contact the business by email AFTER purchasing. I emailed the business and they were unable to accomadate me the day I was traveling there. By...
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1.0
#1125713
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On Sept 28 2017 I ordered a tanlet from groupon and had issues with not being able to log on due to asoft ware error the product came ewith a 30 day return policy. I am well with on the thirty day period and after 4 trys I can get no responce. One should be very care...
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2.0
I liked
  • Prior experirece
I didn't like
  • This purchase or the vendor responce
  • We can not contact vendor out side of groupon
#1115951
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I had to argue with 3 different customer service people about a piece of junk phone charger that died after 2 months. They said they wouldn't refund or exchange since it was after the first 14 days. Then she hung up on me! Their stuff is dollar store (Walmart) junk....
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1.0
I didn't like
  • Lousy customer service
  • Treated like trash
#1107379
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I purchases a coupon for two laser spider vein treatments but when I called to make an appointment I was told the equipment is not working and they don't know when it will be repaired. When I requested a refund from Groupon they refused and suggested I just keep...
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1.8
I didn't like
  • Purchased service not available
#1084732
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Groupon quietly closed my account and took about $150 in groupon bucks and around $100 my unused vouchers! What a scam! Help. I read over all the terms and conditions and I did not violate anything however now they are not responding to my emails and I can not contact...
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I didn't like
  • Scammed me
#1134617
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