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My Hairdresser used Groupon to attract customers ...... after a few clients Groupon contacted Hairdresser to tell her her account info was wrong so they could not pay her ...... she responded to clear things up but they just kept saying the account info was wrong...
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1.0
#1104059
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l bought a Groupon voucher for Bellage Cosmetics-Red Carpet facial (originally valued @ 250.00) for $85. l called the receptionist twice two days in a roll. She let it goes to voicemail and only text back to me a day later. l asked to speak with her instead of texting...
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1.0
I didn't like
  • False advertising about red carpet service
#1097818
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I had tried to change my password and was still unsuccessful in logging in and the representative just cut off the chat after giving me a link to try to print my vouchers without making sure I could access it . It was unsuccessful! After several tries of logging in,...
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#1095311
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Groupon - Horrible.

Groupon
#1088200
2.3
Details
I bought groupon for permanent eyeliner for $255. Classy Missy. Salon. In reality its very small apartment in old residential building in china town. I am not feel comfortable from beginning. And it was bad. I end up in ER w/serious eyes injuries and terrible pain. "Salon" refused to refund my $255
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Groupon - Bad business

Groupon
#1076237
Very rude customer support, did not get my refund for the services purchased
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Groupon wrong concert date

Groupon
#1069016
Ordered 4 concert tickets. Groupon had wrong concert date. Wouldn't allow me to print tickets. Can only email for help concert is tonight and no response.
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Groupon Shipping Service Review

Groupon
#1035395
I made a purchase more than month ago and didnt recieve.
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I purchases a coupon for two laser spider vein treatments but when I called to make an appointment I was told the equipment is not working and they don't know when it will be repaired. When I requested a refund from Groupon they refused and suggested I just keep...
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1.8
I didn't like
  • Purchased service not available
#1084732
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I ordered something for my husband for his birthday. The box arrived. I opened it to wrap it and it was the wrong thing. I called and they said I could return it to them and in about 2 or 3 weeks they would be willing to give me a refund. So they are willing to give me...
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I didn't like
  • Lousy customer service
  • Sent wrong item and refused to fix their mistake
#1067591
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purchased an item on groupon..this is the third time they charged my credit twice for 1 purchase! customer service phone numbers don't work..live chat are idiots..and then you cant login..they are a scam! then they say: can't correct the problem they made!!! because...
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1.4
I didn't like
  • Cheats
#1058985
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Three weeks ago, I noticed a Groupon charge on my debit card. I had not ordered this service from Groupon and did not authorize any family member to do so. I contacted customer service and they did not comprehend my problem. After many, many e-mails, they finally...
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1.6
I didn't like
  • Inability of customer service to comprehend and resolve issue
#1042395
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It has been very frustrating trying to login to my account with Groupon. I cannot even locate a telephone number to call. They tell me that if I need customer support, I have to sign-in. I cannot get my sign -in to go through. Yo all have made this very difficult to...
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#1039416
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We were a satisfied Groupon Merchant and received over $22,000 in revenue until we asked to switch account managers. This account manager Claire, never returned emails to launch campaigns, and making clarifications to our contact/addresses. Come to find out, Groupon...
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1.0
I liked
  • John franks
  • Original account manager
I didn't like
  • Reported them to attorney general
  • Groupon does not take responsibility for their mistake
  • Customer service
#1034016
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I purchased a cleaning service coupon (with Totally Awesome Maids) on 3/25/2017 and paid $115. Groupon has 3 day cancellation period. I tried several ways to contact the merchant -left voice mails and emails but they did not contact me untill 3/31. The merchant then...
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2.1
#1031494
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