Not resolved
1.0
Details
Customer service
2 comments

I got an email saying my account has some problem; so reset password. Nothing works.

I have a groupn pending and unable to access.

There is not customer support here. Stupid.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

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h.kitchener
#1746130

Who did you get the email from? Groupon or someone claiming to be them. If you followed a link in the email and then reset your password, etc., then your account has been hacked.

ObviousRooster533
#1746203
@h.kitchener

I didn't follow any links in the email. I noticed they are fake.

Email came from notify@r.groupon.com. Since I saw the email I tried to login and boom... It was already locked.

How do I get my access back now? Any idea or suggestion?