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It has been very frustrating trying to login to my account with Groupon. I cannot even locate a telephone number to call.

They tell me that if I need customer support, I have to sign-in. I cannot get my sign -in to go through. Yo all have made this very difficult to navigate. I woiuld like to use my Groupons before they expire.

When I attempt to sign in, they indicate that I have to reset mu password. I reset my password and the same thing continues to repeat with no login. I should have two Groupons that will be expiring in June.

I need to be able to pull them up. Please help???

Product or Service Mentioned: Groupon Account.

Reason of review: Poor customer service.

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#2068609

SAME HERE Having the same issues and it's driving me crazy.

#2046311

Got the same problem, no way to login regardless of computers or app.

#2044674

I can log into my groupon account on my phone but not on my laptop. When I try to reset my password groupon says there is no account with my email! What the H_E double hockey sticks?????

#2030804

same thing is happening to me groupon is horrible never using again

#1993535

I am having the same problem. I have 2 groupon account and both dont work.

I have groupon bucks too. No Customer service Number.

#1985981

Yeah, I hear you. I just clicked on the "Need help - Leave feedback - Contact us" link, and that's where my 3 purchases were "hidden." Another way to get them...click on an item for sale in "notifications" and navigate to the bottom of the page and click "help." It took me to my current/available/unused purchases. - finally!!!!

#1979428

2/3/2021 I am having the same issue. Was hoping to find an answer here but looks like everyone is having the same problem. I think I will call my credit card company and ask them to cancel the purchases I made.

#1985984
@PissedConsumer1979428

Hey, click the "notifications" bell and choose one of the offerings, then scroll to the bottom of the page, and click on - help. Also, you can click on any ad (just to see the details) then scroll down to the bottom of the page and click on "leave feedback - contact us" these took me to my purchases.

#1974544

I'm having the same problem trying return goods and like most of the comments on here having the same problem can't access the goods I need to return reset password and still won't accept it really pissed off you can't speak to anyone either

#1973005

Same, I click "send reset link" to setup a new password and they don't send an email.

#1920353

I am locked out of the account I’ve been using forever, also that I just used earlier today to purchase two vouchers. They were in “pending” all day.

When I get home to see if they had cleared, it would not let me into the account. I’ve done the reset password, blah blah.

Says too many failed attempts, and to try again in 30 mins. I am afraid they are actually stealing money.

#1910429

Apparently, I am another in a growing list of dissatisfied customers unable to login in. My account cannot be found.

No customer service number to be found. A primitive contact form that is difficult to locate on their website. Its been several days since submission and no response.

I have purchases I would like to advantage. The lack of response from Groupon is frustrating; making me wonder if I am going to be ripped off on recent purchases.

#1894915

Groupon was once a viable company, but they now specialize in "ripping off" customers. There is no way to get a refund even if the pandemic is the reason you cannot use your voucher.

Impossible to speak to anyone and are offered Groupon Bucks in lieu of a refund.. It gets worse; there are a million restrictions on cashing in the bucks so they end up unused and Groupon pockets the money. I am not alone.

According to comments, many people have had the same experience. Buyer Beware!

#1873192

The same thing is happening to me!!! So frustrating!

I have an account. I cannot sign in. I cannot make a new account.

No one is available to help!!!! I must sign this as "Post as Guest" because it won't let me sign in!!!

#1878026
@PissedConsumer1873192

So has anyone had any luck being able to sign in and use their Groupon acct?? This is ridiculous and frustrating...I also have money/credit in my account and cannot access it. TERRIBLE!!!

#1841823

We need to take groupon to small claims court if this is the case. They'll get off their *** if there are thousands of people suing

#1861605
@PissedConsumer1841823

Their lawyers are a useless group anyway. I am set to take federal legal action against them over spamming.

#1824851

This is Groupon's customer service number: (888) 375-****

#1823330

I am having exactly the same problem Trying to log into groupon I’m pissed off as well There’s no customer service I am going to cancel My groupon and go elsewhere until groupon sort themselves out

#1824841
@PissedConsumer1823330

I had this issue last year. I had to create a new account using another email address.

And once I was logged into the new account I opened a chat session and explained what was happening. I see they haven't done anything to fix this. I have Groupon bucks which they say never expire but they keep disappearing from my account.

And I have to battle with them to get them back. They used to have a phone number but it just goes to a recording telling you to contact them via email.

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