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It has been very frustrating trying to login to my account with Groupon. I cannot even locate a telephone number to call.

They tell me that if I need customer support, I have to sign-in. I cannot get my sign -in to go through. Yo all have made this very difficult to navigate. I woiuld like to use my Groupons before they expire.

When I attempt to sign in, they indicate that I have to reset mu password. I reset my password and the same thing continues to repeat with no login. I should have two Groupons that will be expiring in June.

I need to be able to pull them up. Please help???

Product or Service Mentioned: Groupon Account.

Reason of review: Poor customer service.

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Anonymous
#1752766

I'm having the same issue. Can't log in.

Cleared my cache and cookies. Even chatted with a groupon rep but he was not helpful. Just kept saying that he'll pass it along to this team of experts and get back in 24-48 hours.

What a joke. Why can't they just help now?

MellowBarb
#1750029

Same here. This is a frickin joke.

Anonymous
#1746096

Same issue for me. What are they doing? Stupid.

Anonymous
#1726233

Would love to purchase something but it keeps saying something is wrong. It won't let me sign in and so I made a new password and it still doesn't work. Very frustrating!!!!

BothDachshund181
#1722770

According the groupon rep a certain account behavior you make system lockout your acct where you will have to request password change. Unfortunatenif your login email becomea un acceaaanle like mine where i used icloud wheni had iphone then later no longer have any apple device since iphone broke. Apple locked my icloud email access and therefor locked groupon.

Anonymous
#1707267

I'm having the exact problem. I'm angry too.

TRUEStoat544
#1673392

I am having the same problem. I continue to reset my password and it passes all the 5 criteria.

It says congrats, you've now reset your password.

But then when I try to log in with the EXACT SAME SAME PASSWORD, it doesn't recognize it and prompts me to reset my password AGAIN!!!! This is ridiculous!!

Anonymous
#1722457
@TRUEStoat544

Customer service is hideous. No phone number to cslk.

No email to write to. I cannot access my information to remove a credit card.

Anonymous
#1615052

I am having the same problem. They don't answer my emails and there is no longer a number to call. I'm going to start complaining to the NYS Attorney General.

Anonymous
#1571181

having the same problem repeated attempts to reset password to no avail.

Anonymous
#1517152

I have this problem too right now. Can't log in no customer service. I think my account was hijacked but I am unable to reset password.

Anonymous
#1488510

Same thing - try to reset my password, every time I do I get a message that it's the wrong password. Would like to close my account by have to log in to do it! BTW - I still get 5-6 email offers a day from them.

Anonymous
#1487129

I have the same issue. Not only that, I have a credit with them! Rather scummy of them to now deny me access!

Anonymous
#1483020

I have the same issue. Customer service tells me I have to login to request a call back, but I can't because my account has been closed! Scammers avoiding the problems.

Anonymous
#1470186

Terrible customer service!!!! Cannot contact you by phone, What's up with that.

It's so hard to contact you.

I wont be doing business with you anymore. You proabably don't want to return money or receive unwanted products.

Anonymous
#1454800

I can't get in to my groupon either. It will not even come up.