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Tried to buy something small for only $30 (a Sam's Club membership). Site kept rejecting my card, saying "your billing information is incorrect". I verified that it was correct with the bank. Only C/S is by "chat" and all of the chat reps have Indian names (that alone...
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#1114700
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I had to argue with 3 different customer service people about a piece of junk phone charger that died after 2 months. They said they wouldn't refund or exchange since it was after the first 14 days. Then she hung up on me! Their stuff is dollar store (Walmart) junk....
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1.0
I didn't like
  • Treated like trash
  • Lousy customer service
#1107379
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My Hairdresser used Groupon to attract customers ...... after a few clients Groupon contacted Hairdresser to tell her her account info was wrong so they could not pay her ...... she responded to clear things up but they just kept saying the account info was wrong...
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1.0
#1104059
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Groupon wrong concert date

Groupon
#1069016
Ordered 4 concert tickets. Groupon had wrong concert date. Wouldn't allow me to print tickets. Can only email for help concert is tonight and no response.
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Groupon Shipping Service Review

Groupon
#1035395
I made a purchase more than month ago and didnt recieve.
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Bottle Review

Groupon
#1028436
I ordered what I though would be a clear fruit infused water bottle with turquoise accents and instead I received and bright blue piece of ***.
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Groupon Coupon Review

Groupon
#1009128
1.0
Details
Customer service it TERRIBLE. Groupon cheats you. I purchased a Groupon and used my Groupon bucks as well as a coupon code and I purchased that Groupon for 49$ but for some reason after my purchase and after confirming they can debit 49$ they're really charging me 74$ they're cheaters and they don't care about customer at all. They're a very deceiving company.
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
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l bought a Groupon voucher for Bellage Cosmetics-Red Carpet facial (originally valued @ 250.00) for $85. l called the receptionist twice two days in a roll. She let it goes to voicemail and only text back to me a day later. l asked to speak with her instead of texting...
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1.0
I didn't like
  • False advertising about red carpet service
#1097818
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I had tried to change my password and was still unsuccessful in logging in and the representative just cut off the chat after giving me a link to try to print my vouchers without making sure I could access it . It was unsuccessful! After several tries of logging in,...
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Anonymous
wow2A

They are fine unless you have a problem. Purchased a GROUPOFF for NYC restaurant. Owner would not honor without me using SEPARATE MENU. I don't do that. Voucher said nowhere t...

#1095311
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I purchases a coupon for two laser spider vein treatments but when I called to make an appointment I was told the equipment is not working and they don't know when it will be repaired. When I requested a refund from Groupon they refused and suggested I just keep...
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1.8
I didn't like
  • Purchased service not available
#1084732
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I ordered something for my husband for his birthday. The box arrived. I opened it to wrap it and it was the wrong thing. I called and they said I could return it to them and in about 2 or 3 weeks they would be willing to give me a refund. So they are willing to give me...
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I didn't like
  • Sent wrong item and refused to fix their mistake
  • Lousy customer service
#1067591
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purchased an item on groupon..this is the third time they charged my credit twice for 1 purchase! customer service phone numbers don't work..live chat are idiots..and then you cant login..they are a scam! then they say: can't correct the problem they made!!! because...
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Anonymous
Marie Gonzalez

I was charged twice for $117!! And they keep giving me bs answers when I have already verified the charges with my bank account. I will never buy off of them again.

1.4
I didn't like
  • Cheats
#1058985
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Three weeks ago, I noticed a Groupon charge on my debit card. I had not ordered this service from Groupon and did not authorize any family member to do so. I contacted customer service and they did not comprehend my problem. After many, many e-mails, they finally...
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1.6
I didn't like
  • Inability of customer service to comprehend and resolve issue
#1042395
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It has been very frustrating trying to login to my account with Groupon. I cannot even locate a telephone number to call. They tell me that if I need customer support, I have to sign-in. I cannot get my sign -in to go through. Yo all have made this very difficult to...
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#1039416
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