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purchased an item on groupon..this is the third time they charged my credit twice for 1 purchase! customer service phone numbers don't work..live chat are idiots..and then you cant login..they are a scam! then they say: can't correct the problem they made!!! because...
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Anonymous
Marie Gonzalez

I was charged twice for $117!! And they keep giving me bs answers when I have already verified the charges with my bank account. I will never buy off of them again.

1.4
I didn't like
  • Cheats
#1058985
Reply to reviews
Three weeks ago, I noticed a Groupon charge on my debit card. I had not ordered this service from Groupon and did not authorize any family member to do so. I contacted customer service and they did not comprehend my problem. After many, many e-mails, they finally...
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1.6
I didn't like
  • Inability of customer service to comprehend and resolve issue
#1042395
Reply to reviews
It has been very frustrating trying to login to my account with Groupon. I cannot even locate a telephone number to call. They tell me that if I need customer support, I have to sign-in. I cannot get my sign -in to go through. Yo all have made this very difficult to...
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#1039416
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Bottle Review

Groupon
#1028436
I ordered what I though would be a clear fruit infused water bottle with turquoise accents and instead I received and bright blue piece of ***.
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Groupon Coupon Review

Groupon
#1009128
1.0
Details
Customer service it TERRIBLE. Groupon cheats you. I purchased a Groupon and used my Groupon bucks as well as a coupon code and I purchased that Groupon for 49$ but for some reason after my purchase and after confirming they can debit 49$ they're really charging me 74$ they're cheaters and they don't care about customer at all. They're a very deceiving company.
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Short Review on February 12, 2017

Groupon
#1007154
3.7
Details
I also bought the 8x11 photo book from Groupon and dinkleboo and cannot get the web address it tells me to use and not working. I will be contacting them tomorrow and let you know of outcome
Comment
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Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Value for money
Website

Short Review on November 10, 2016

Groupon
#952502
I completed order. Credit card address etc. kept getting use valid us zip. I did. Don't know if my order processed or not. I'm tired of this treatment. So how do I cancel my order
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We were a satisfied Groupon Merchant and received over $22,000 in revenue until we asked to switch account managers. This account manager Claire, never returned emails to launch campaigns, and making clarifications to our contact/addresses. Come to find out, Groupon...
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1.0
I liked
  • John franks
  • Original account manager
I didn't like
  • Customer service
  • Claire ruscitti
  • Ashley maleshetsky
#1034016
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I purchased a cleaning service coupon (with Totally Awesome Maids) on 3/25/2017 and paid $115. Groupon has 3 day cancellation period. I tried several ways to contact the merchant -left voice mails and emails but they did not contact me untill 3/31. The merchant then...
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2.1
#1031494
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I had previously purchased 4 Groupon deals and they had unfortunately expired. Now it is partially my own fault for letting them expire and then also forgetting about them for an extended amount of time. I called the customer service line in hopes of a satisfactory...
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Anonymous
Anonymous

No its COMPLETELY your fault and you KNOW this!!! So by "resolution" you mean something in YOUR favor. You know since YOU screwed up and NOW expect others to bail you out. I s...

Anonymous
Anonymous

"partially my own fault"Wrong! It's all YOUR faultThis is what YOU agreed to when you agreed to the terms of service.I slept a Groupon too. Did I whine about it? Not I acted l...

#1028076
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I got an Orange Leaf certificate as a gift. It was from Groupon. I am not familiar with Groupon, so the resulting problem may be partly my fault. The paper I had, worth ten dollars, had no conditions written on it. When I got to Orange Leaf, they had lots of...
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Anonymous
Anonymous

I have used Groupon a number of times and have gotten some great deals. The way it works is what you experienced - the entire voucher value must be used in one visit with no c...

1.7
#1022237
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I hate the fact that they take 52.5% of a special( not even regular price) & all the "cheap skate" customers. I am a hairstylist & I had Groupon put in the fine print that if their hair is past their shoulders or if they have thick hair there will be additional...
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#1021417
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I purchased a Groupon certificate and when I printed it, the coupon is for a different state where I live. Groupon customer service would not help me. They basically said that I could give the coupon to someone who lives in that area. Wow, big help. Other than that, I...
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1.2
I didn't like
  • Lousy customer service
#1017550
Reply to reviews
I have had other Groupon Campaigns and did fairly well. This time around I have had nothing but problems. First off, the contract I approved said I would be paid $24.96 per massage and $73.60 for every three pack of massages sold. So for my first payment I sold 16...
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Anonymous
Anonymous

Tyeisha Boutique through Groupon is a BIG RIP OFF. Never recieve my merchandise. The shady merchant refuse to refund my money for a laptop computer I did not recieve.

Anonymous
rsua

Were you able to contact anyone above the regular customer service? Groupon has witheld payment for over 2 months now, under some *** excuse and we are basically working for f...

1.1
Product
I didn't like
  • All the fees taken out
#1003687
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