The item i purchased arrived broken straight out of the box. Groupon said they would not be able to exchange or replace as the third party supplier does not do so. I have stated to them that the contract of sale between us is with groupon and no one else. The fact that...Read more
I didn't like
- Customer service and that they ignore emails
Groupon - Tips off Merchants
Groupon takes a 47% cut of what I have made in my 150 sales. Then takes weeks to pay ubfor the services performed. When u call customer service, all those reps dony know a damn thing, they send out emails to your representative who in turns nevwr responds or rerurns calls. They are getting to big and cant handle thier work load. The Cumsumer is getting ripped off and so it the Merchants!
Groupon - I was charged 3 times but didn't order anything
Had 3 charges Dec 01, 2017
Christmas Day I was given 100$ to purchase 4 $25 vouchers to classy crossroads. The first attempt to purchase the 4 I put the quantity of 4 but it defaulted back to 1 so I thought ok well I guess you can only do 1 at a time. At this moment I just kept doing the...Read more
Groupon - VOUCER CAR WASH , was not emailed by staff, car wash is not
VOUCER PAID CAR WASH not emailed Car wash is not washing till voucer scanned
Groupon - Products not received
Got email items were on the way, checked tracking number for FedEx, label was created package was never shipped, Groupon assured it would arrive next day, FedEx says no such package in the system, label created but not delivered to FedEx. Been 14 days now Groupon won't help.
Groupon - Sams Club Membership
I paid for a Sams Club membership and was supposed to get a $10 coupon. This was over 2 months ago. As if yesterday’s mail and checking in with Sams club I don’t have a membership!
I purchased three Qualtry Groupons for a total of nine beanie hats. Had trouble with my order and called the company for help. Answering machine read the answers to all their FAQs, none of which addressed my problem. No way to leave a message. Sent them an email. No...Read more
- No previous problems prior to this unresolved issue
I didn't like
- Fact that i redeeming my groupon was impossible
I ordered two products for my little boys birthday. They sent me an email saying that they sent them both the same day. I received a package and both of the items I ordered are listed on the packing slip, yet only one of the items is in the package. They charged me and...Read more
Groupon quietly closed my account and took about $150 in groupon bucks and around $100 my unused vouchers! What a scam! Help. I read over all the terms and conditions and I did not violate anything however now they are not responding to my emails and I can not contact...Read more
I didn't like
- Scammed me
Do you have something to say about Groupon? What happened? What can we help you with?