Groupon Reviews and Complaints
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Groupon - I can never sign into my account to check ticketss sales
not sure what has happened . when I have a client from groupon do I have to keep ticket number from each client in order for me to get paid ?
Review
Groupon - Unable to access my account and redeem my voucher
When contacted on toll free number it's charging on international rates
Review
Service
Two days ago i booked aed 544 voucher for dubai aquarium since i was gonna be in Dubai for two days....I had planned my journey accordingly also got other booking done....when I reach here today at the venue ...I don't get the reference number to redeem my voucher as I...
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Review
Service
Groupon - Brenda_mccleary@msn.com
cann0t sign in they say my password is incorrect but it is not
Review
Groupon - Can't access my TESOL course.
I have tried over and over. The website just asks for a current password; nothing i have used works. How can I create a new password if I don't even have the original one? Also, I don't understand whether I need another password for this course. Have tried for hours and hours. I just keeps recirculating back to a page to buy the course (again).
Review
Product
I have been a member of Groupon in good standing for nearly 12 years. Now I have lots of health program problems, I am now handicap and I have to walk with a walker and going out is very limited. I am 82yrs with Rumtide Arthritis and I have been in and out of the...
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Review
Service
Pros
- Ability to disregard customer concerns
Cons
- Gropon customer serivse
Reason of review
Poor customer service
Loss
$200
Preferred solution
Full refund
Tags
I have 3 groupons for smith and wolinsky steak house in boston that were expired at the time they had 2 locations that closed and opened at new locations I was cleaning out a draw and found these that I had misplaced. I called customer support I was on the phone with...
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2 comments
So you let the vouchers expire and yet its everyone else's fault? Please oh great and petty person tell us how you came to that conclusion. Being told tough luck doesn't make ...
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Review
Cons
- False claims on voucher amount paid will never expire
Reason of review
Poor customer service
Loss
$224
Preferred solution
Full refund
Purchased a $29 Groupon for a custom embosser, "a $59 value." Redeemed the voucher on the merchant site (rubberstamps.com) only to find out the items available via the Groupon were VERY limited, and the normal, everyday price is—get this!—only $25! So essentially...
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Review
Product
Reason of review
Pricing issue
Loss
$36
Preferred solution
Price reduction
Groupon - Thiefs!
I purchased 2 vouchers for Barre Code in Oak Park. Groupon clearly states on their website: Did you forget to use this? Never fear! You can still redeem your Groupon at The Barre Code for the $50.00 you paid, from now to eternity. The business has closed and Groupon will not give credit (Groupon dollars). Spent many hours with with Groupon trying to resolved this to no avail.
Review
Service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$138
Groupon - Frustrated with Lack of Contact Us Working!
Choose your preferred contact method: Live Chat Fastest response - NO ONE COMES ON AS AVAILABLE! Send Us an Email 24-hour estimated response time -FALSE CAN'T EVEN TYPE AN EMAIL IT BLOCKS ANY TYPING! You can also request a call (Available Monday—Friday, 8:00 AM to 5:00 PM CT) NO NUMBER YOU HAVE TO SEND AN EMAIL THAT IS BLOCKED BY THE WAY AND WAIT UNTIL THEY CALL YOU! Like their deals, Hate their lack of customer service and HIDING from the customer antics. Difficult to buy multiple purchases as one transaction and where is the obvious prompt to enter the code for a savings!!!!
Review
Service
Reason of review
Poor customer service
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I called them yesterday, July 26, 2019. Their CS number is 877-788-7858.