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hendeh F

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My hair is damaged

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Groupon - My hair is damaged
Groupon - My hair is damaged - Image 2
Groupon - My hair is damaged - Image 3

Hi

I need talk to agent

I find some deals at Groupon and she said dont pay Groupon and come pay hear Im going and she damage my hair and charge me $160 and not respond now and she said she can not fixed

My phone number is

405-315****

Please call me

My name is hendeh

View full review
Loss:
$160
anna m Vdc
map-marker Seattle, Washington

I wa sorted 4000 on a recent return.

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Groupon - I wa sorted 4000 on a recent return.
Groupon - I wa sorted 4000 on a recent return. - Image 2

Didn't talk to anyone to get a chance to resolve anything. I want help.

Call me asap.

Call me. I need this resolved.

View full review
Loss:
$40
Pros:
  • No help and merchants you pay cant deliver service
Cons:
  • Poor service on site

Preferred solution: Full refund

Marisela R Paj
map-marker Los Angeles, California

A BIG ZERO 0. IMPOSSIBLE TO GET HELP!

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Groupon - A BIG ZERO 0. IMPOSSIBLE TO GET HELP!
Groupon - A BIG ZERO 0. IMPOSSIBLE TO GET HELP! - Image 2
Original review updated Oct 10, 2025

I have been granted A REFUND by the Hotel Director. I NEED A LIVE REPRESENTATIVEto refund and the DIRECTOR AGREED TO GLADLY GIVE MY REFUND.

PLEASE. I DESERVE SUPPORT. REPRESENTATIVE TO HELP ME...PLEASE ! Groupon, YOU NEED TO GIVE ME ASSISTANCE.

I HAVE PURCHASED MANY THINGS AND CONSIDER MYSELF A GREAT CUSTOMER. I am a Single Mother and STRUGGLE FINANCIALLY. ALL I WANT IS GROUPON TO AT THE VERY LEAST ATTEND TO MY ISSUE. HAVE COMPASSION GROUPON!

PLEASE (626) 606-**** ANY, ANY TIME.

MS. MARISELA RAMOS

View full review
Loss:
$160
Pros:
  • Deals
Cons:
  • Impossible to get assistance

Preferred solution: Full refund

User's recommendation: DON'T GIVE UP REACHING OUT OR REPORTING because GROUPON will make IMPOSSIBLE! I PROMISE They DO THIS PURPOSELY!

Kelly C Ueq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New Cumberland, Pennsylvania

Charged four times

Groupon - Charged four times
Groupon - Charged four times - Image 2
Updated by user Oct 17, 2025

I was told an error was on my card . Each time I tried it was error. I was charged four timesI need a retund for all transactionsKelly ColeM&T bank was charged twice and also my cashapp card twice$302.64

Original review Oct 15, 2025

I need to speak to somebody to get refunded. I tried to use the Groupon for Sky Zone in Harrisburg.

It kept saying that my Cash App card was denied for the amount twice, so I tried Apple Pay, which was denied, and lastly chose my M&T card.

It didn't go through until I looked back today, and I was charged on my Cash App under Kelly Cole twice, and then I was charged through M&T, my bank, twice—one that was saying Cash App and another one just through the card itself. I need a refund for all four $75.66 transactions.

View full review
Loss:
$303

Preferred solution: Full refund

Trish T Wti

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Voucher

Groupon - Voucher

The voucher will not allow us to print it. It wont come up.

We ordered an animal clinic from Dr. GARBIZO animal clinic it was $48.60. You can either use the voucher today o we ordered an animal clinic from Dr. GARBIZO animal clinic it was $48.60.

You can either use the voucher today or at a later day. We want to use it at a later date, so we went to select that it will not allow us to print the voucher

View full review
Loss:
$49
Pros:
  • Pros are great deal
Cons:
  • We cannot print the voucher

Preferred solution: I want my voucher

Chastity M Hpu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Laveen, Arizona

Gross hotel with bugs

Groupon - Gross hotel with bugs
Groupon - Gross hotel with bugs - Image 2
Groupon - Gross hotel with bugs - Image 3
Groupon - Gross hotel with bugs - Image 4

Checked in at the Clarion Bear Lookout Mountain. When walking into the hotel, the automatic doors were open.

I asked the desk attendant if the air conditioner was out. She stated, 'No, he's just trying to save money and cut corners anyway he can.' Since working here, I'm now 111 pounds. In the room, there were stains on the sheets, on the mattress cover, and on the mattress.

When I told the receptionist we were not staying, she said, 'I understand. We have a lot of working people that stay here, and they are dirty.

View full review
Loss:
$73
Pros:
  • Have a wide variety of items or things to do
Cons:
  • Just this hotel experience

Preferred solution: Full refund

User's recommendation: Find another hotel.

Nivea Wkt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Over charge

Groupon - Over charge

I bought a merchant and Groupon overcharged

The amount was 239.25 for 40

unit botox and they charge my credit card 468, 00

My name is Solange Bloszko

View full review

Preferred solution: Full refund

Karen K Wyq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sunshine Coast, Queensland

Trying to retrieve a voucher I purchased

Groupon - Trying to retrieve a voucher I purchased
Updated by user Oct 26, 2025

I haven’t managed to be able to speak with customer service as yet. I will contact them on Monday when they are operating. I cannot comment until this time.

Original review Oct 24, 2025

I purchased a voucher. It would not accept my email address so I put in my Gmail address which it accepted however I havent received the voucher. Im wanting to arrange it to be sent to my phone number.

Thank you

View full review

User's recommendation: Email – kmk2@***.com.au. phone – 0437 24* ***. Please send Voucher to my phone number or email thank you.

Joyce W Ydo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can't purchase wall calendar Groupon deal

Can't purchase wall calendar Groupon deal

Can't purchase calendar deal. Says I've exceeded the limit.

I haven't purchased this since 2024. Why is this happening?

View full review

Preferred solution: Be able to purchase the 2 wall calendars for deal price. Says deal exceeds offer

Shamich J

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Y’all I took the money off my card, but I don’t have the code..

Groupon - Y’all I took the money off my card, but I don’t have the code..
Groupon - Y’all I took the money off my card, but I don’t have the code.. - Image 2

Yall took my money off my car you did not give me a code so I get on the helicopter so I hope this is not a scam. Yall taking people money off the card not giving them no code and no type of information so I will be calling back if I dont get my money or get on the helicopter Im gonna expose yall saying that child is a scam. Fix it.

View full review
Loss:
$138

Preferred solution: Trip

Resolved
Olga M Xph

Resolved: Can’t reach the services of making a visit

Groupon - Can’t reach the services of making a visit

JYP Skin Care Salon can't be reached by phone; make a visit. I've tried to call for a week.

Maybe the salon is closed? How can you help me?

View full review

Preferred solution: Maybe they change the phone numbers? Give me the write

Katarus S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Las Vegas, Nevada

Refund

Groupon - Refund

I havent received my refund yet its been a few days and Im still waiting the total was $49.50 Ive checked my credit card account and it still isnt there

View full review

Preferred solution: Full refund

Renee S Qtz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New York, New York

E tickets

Groupon - E tickets

Groupon charged me 275.00 for Fright Fest tickets and never sent me my e-tickets. At first, the charges were pending, then the transaction went through (meaning I was charged), but there is no record of the tickets on my account or in my email.

This never happened to me before, and I'm not sure why this happened now. Please help!!

View full review
Loss:
$275
Pros:
  • Discounted prices and reliable service
Cons:
  • Things like this happening that beyond my control

Preferred solution: I just want my tickets.. I have a team outing on Sat and im expected to be there. I cant afford to repurchase them again before Sat. Please help

Tazmeen A

Not satisfied witb the mssssge service

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Groupon - Not satisfied witb the mssssge service

You came to this massage heights at Sugar Land, and I mentioned that I needed good service and pressure on my shoulders, back, and calf massage. I didn't get the full service as the time was up; he didn't even touch my lower body, and he charged me the full amount. This is not at all acceptable, and I either need proper service or my money back as a refund.

View full review

Preferred solution: Full refund

User's recommendation: Not at all with Mr. Ronaldo

Osbert T

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Paid for a voucher to ATV ride at a place that is permanently closed

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Groupon - Paid for a voucher to ATV ride at a place that is permanently closed
Groupon - Paid for a voucher to ATV ride at a place that is permanently closed - Image 2

I paid over $400 for myself and 3 other friends to ride ATVs. The number on the website never picked up and the address on the website is wrong. So I drove 2 and a half hours to a place that was private property.

View full review
Loss:
$452

Preferred solution: Full refund