Contact Groupon Customer Service
Groupon Phone Numbers and Emails
Groupon Contact Information
How to Contact Groupon customer service?
How do I contact Groupon by phone?
Getting assistance over the phone is the easiest and fastest way to contact Groupon customer service. The main Groupon phone number provided on the website is (888) 375-5777 but for now, it offers information that customer care help is available only online via the website or by mobile app.
If you are still interested in speaking with a live person, you can request a callback from a Groupon customer service representative using Groupon live chat.
Having received a callback from the customer care agent, you’ll be able to get your issue resolved. But, this may take some time.
How to contact Groupon live chat?
If your issue was not resolved via speaking with the Groupon customer service you may try other approaches to contact them. It includes reaching out to Groupon support chat. You can access online chat when an agent is available and ready to help with any issues immediately. But it would be better if you log in to your account in advance to the agent aware of your details and the orders you made.
How to email Groupon?
Also, it is possible to contact the support service using Groupon email.
Groupon email address is difficult to find, but it is possible to write an email request directly from the website by filling in a form. This form provides a variety of reasons, depending on the questions you are interested in. Please note that screenshots, pictures, and documents can be attached to your request. You can fill in all form gaps and try to be as detailed as possible so the agent can help resolve your issue quickly. Groupon customer service department typically answers emails within 24 hours.
Summary of Groupon Customer Service Calls
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Groupon Customer Service?
- “Need to refund order”
- “I want a refund on my recent order”
Activation/ Cancellation Question:
- “Cancel purchase”
Payments and Charges Question:
- “Bought a coupon and cannot use it.”
- “Unable to get discount from Shutterfly for calendar”
- “Coupon not deducted”
Request for Information Question:
- “Question about extra savings”
- “About my order i just made”
- “Need assistance on refund”
Shipping and Delivery Question:
- “Did not receive my package”
- “Missing items”
- “I did not receive a voucher for my purchase”
Return/ Replace Question:
- “I paid for the wrong oil change and need to be refunded”
- “Return order”
- “To change ticket date”
Product/ Service Question:
- “IPad not working”
- “Quest blood drawing issue”
- “Can't find ticket for game to ight”
- “New account”
- “Sign in issues”
- “Customer service/vendor problems”
- “Was unable to do service”
- “To remove service from Groupon”
- “Trying to change credit card number”
- “Credit card issue”
- “I ordered a Sam's card membership card”
Website/ Application Question:
- “Wrong info on website”
- “App not working”
- “1099 k”
- “I did a job and it said my money has been refunded back to the person”
- “For my 1099k”
- “Help with ordering”
- “Processing order”
Pros: Good deals, Good prices, Unable to get quick customer service, Never had any problems until now, Discounts
Cons: Customer service, No customer service, Poor customer service, Groupon should be easier to contact when issues occurr, It is impossible to get to customer service
Groupon is a deal-of-the-day website that was founded in November 2008 springing off The Point website. It serves more than 500 markets and 44 countries like Germany, Greece, the United Kingdom, France, the Netherlands, Belgium, Israel, Italy, Portugal, Spain etc. Groupon also owns several international operations. On a daily basis the site features a huge selection of goods and services offered by different websites and companies at the lowest prices. Users can also receive discounts which can be activated exclusively under a condition if a certain minimum quantity of participants of the program becomes interested in them. For discount reception it is necessary to purchase the coupon on a service site, to unpack it and to show to the seller.
Groupon is ranked 64 out of 243 in Gift Cards, Rewards and Cashbacks category
USA, Worldwide, Canada, Australia, UK, Asia
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