Getting assistance over the phone is the easiest and fastest way to contact Groupon customer service. The main Groupon phone number provided on the website is (866) 956-1276 but for now, it offers information that customer care help is available only online via the website or by mobile app.
If you are still interested in speaking with a live person, you can request a callback from a Groupon customer service representative using Groupon live chat.
Having received a callback from the customer care agent, you’ll be able to get your issue resolved. But, this may take some time.
If your issue was not resolved via speaking with the Groupon customer service you may try other approaches to contact them. It includes reaching out to Groupon support chat. You can access online chat when an agent is available and ready to help with any issues immediately. But it would be better if you log in to your account in advance to the agent aware of your details and the orders you made.
Also, it is possible to contact the support service using Groupon email.
Groupon email address is difficult to find, but it is possible to write an email request directly from the website by filling in a form. This form provides a variety of reasons, depending on the questions you are interested in. Please note that screenshots, pictures, and documents can be attached to your request. You can fill in all form gaps and try to be as detailed as possible so the agent can help resolve your issue quickly. Groupon customer service department typically answers emails within 24 hours.
If you have additional questions regarding the Groupon refund policy, contact the company at 866-956-1276. You can also find information about the refund by following “Help” in the top menu, going to “Refunds, Cancellations, and Returns”, and clicking on “Refund Policy”.
If you change your mind regarding ordering a Groupon product, you can cancel your offer by going to “My Groupons”, clicking “View Details” on your order, and choosing “Cancel Order”. If you don’t see the “Cancel Order” option, click “Contact customer support” on your order detail page.
It depends on the type of your request. Signing up to the Groupon account takes a few minutes to complete the intake form and 1–2 days to receive approval. If you prefer to email Groupon, wait for a response within 24–48 hours.
After you download the Groupon app from the Google Play or App Store and create an account or log in, you get access to many features: exploring deals into thematic categories, viewing deal details, purchasing goods, managing your account, and much more. To find out more details on how to use all functions, contact the Groupon customer service team.
To delete the My Groupon account, click on “Help” in the top menu, follow “Account Troubleshooting”, and go to the “Closing Your Groupon Account” page. Follow the “our privacy portal” hyperlink, click on the “Select Data Request” button, choose “Delete all my data”, and confirm.
The Groupon headquarters is located in the United States at 35 West Wacker Drive, Chicago, Illinois 60601. This is the place where the main and executed departments are concentrated. Before you visit it, familiarize yourself with the Groupon address location on the map.
