Contact Groupon Customer Service
Groupon Phone Numbers and Emails
Toll-Free Number:
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(866) 956-1276Merchant Support
Groupon Emails:
How to Contact Groupon Customer Service?
Groupon Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Groupon Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Groupon is 8669561276. 26% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Groupon may ask you for the following information to identify you as a customer: first and last name, order id or tracking no or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Groupon Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Groupon is 8669561276. 26% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Groupon may ask you for the following information to identify you as a customer: first and last name, order id or tracking no or email.
People call Groupon mainly because of refund, product/ service, payments and charges.
3% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Groupon is support+android@groupon.com. 33% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Groupon Website:
Groupon Help Center:
Corporate Office Address:
Groupon Customer Service Reviews
Can't get in touch with a person please some one help me with my account so I can use it I'm getting updates everyday but can't use my
How Good is Groupon's Customer Service?
Summary of Groupon Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Groupon?
Refund Question:
- “Need a refund back on my Credit Card”
- “Refund”
- “Can not redeem my Groupon. The number listed for canvas on sale was a Miami Escort! Please refund my payment”
Product/ Service Question:
- “Purchase”
- “The Sam club is just bought is expired”
- “I didn’t receive my product”
Payments and Charges Question:
- “They took my money”
- “Husband put in wrong place and already paid for it”
- “Can’t get my coupon”
Request for Information Question:
- “Need help with one of my Groupons - FAQs do not help”
- “There is no phone number to contact the vendor for a Groupon I just purchased, Kalon Beauty, Oklahoma City. Do you have contact info or can I get a refund?”
- “I need help with a Groupon that I bought.”
Activation/ Cancellation Question:
- “I'm trying to cancel a service that does not pertain to an existing customer it's the membership for a new customer with Sam's Club”
- “I need to cancel the two vouchers that I purchased today but I want a refund to the original form of payment”
- “Cancel charge”
Shipping and Delivery Question:
- “I ordered some thing on April 3 have not received it yet and I wanna know what to do I’m not a *** customer”
- “Didn't receive all my. Items”
- “Didn't receive email confirmation on hotel reservation, got a order number and the funds have been taken from my account”
Account Question:
- “Problems with a code”
- “I bought tickets and they are not on my account”
- “Can’t get code for merchant”
Return/ Replace Question:
- “Returning the product”
- “Incorrect voucher”
- “Change tickets”
Staff Question:
- “Customer service”
- “The Groupon company does not service my area”
- “Unsatisfactory Service of Merchant”
Cards Question:
- “Won’t go thru on card”
- “Trouble using the card”
- “Gift card”
Website/ Application Question:
- “Can't find my Cisco me.bership I bought to download”
- “Download windows 11”
- “Groupon office 2021 install”
Employment Question:
- “Place is not set up for the job”
- “VS – FXHC – W499 – LWL4 – F5CY”
- “Becoming a merchant”
Other Question:
- “Order not going through”
- “Unable to use groupon”
- “Issues”
Compare Groupon Customer Service To
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