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Summary of Groupon Customer Service Calls

29 TOTAL CALLS
93% SUCCESSFUL CONNECTIONS
00:58 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Groupon to Ask about:

Refund:

  • “Refund”

Cards:

  • “Credit card failure”

Payments and Charges:

  • “I was charge 3 times for one order”

Other:

  • “Unable to get through to them any other way”
  • “Expired groupon. Want groupon bucks”
  • “New phone trouble”

About Groupon

Top 5 Groupon Products

Coupon, Gift Card, Massage Coupon, Account, Website

Top 5 Likes about Groupon

Discounts, No previous problems prior to this unresolved issue, How they use to be, Website, Prices

Top 5 Dislikes about Groupon

Customer service, Lousy customer service, Shipping, No honor to me for there mistake, Whole awful exp

Summary

Groupon is a deal-of-the-day website that was founded in November 2008 springing off The Point website. It serves more than 500 markets and 44 countries like Germany, Greece, the United Kingdom, France, the Netherlands, Belgium, Israel, Italy, Portugal, Spain etc. Groupon also owns several international operations. On a daily basis the site features a huge selection of goods and services offered by different websites and companies at the lowest prices. Users can also receive discounts which can be activated exclusively under a condition if a certain minimum quantity of participants of the program becomes interested in them. For discount reception it is necessary to purchase the coupon on a service site, to unpack it and to show to the seller.

Groupon reviews and complaints

Groupon is ranked 3 out of 29 in Gift Cards, Rewards and Cashbacks category

Area Served

USA

Payment Methods

VISA

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Groupon Stats

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Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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