Contact Groupon Customer Service
Groupon Phone Numbers and Emails
Toll-Free Number:
- (888) 375-5777
Customer Service:
- (888) 375-5777
For Merchants:
- (888) 582-4354
Headquarters:
- (312) 334-1579
Groupon Emails:
Groupon Contact Information
Groupon Website:
Groupon Online Chat:
Corporate Office Address:
Summary of Groupon Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Groupon Customer Service?
Refund Question:
- “Refund my money”
- “Refund”
- “Refund - company won't take voucher”
Activation/ Cancellation Question:
- “Cancelation”
- “Canceling groupn”
- “Groupon needs to be canceled”
Payments and Charges Question:
- “Want to change coupon number”
- “Trying to use coupon i need help”
- “Wrong transactions wanna cancel it”
Shipping and Delivery Question:
- “Did not receive groupon”
- “Didn't receive confirmation on my purchase”
- “Product not arrived”
Request for Information Question:
- “Customer assistance”
- “I have questions about my Groupon”
- “Brought a group on I want to see how to redeem my voucher to pick the time”
Return/ Replace Question:
- “I need the return label”
- “Change address in a shipment”
- “Return groupon”
Product/ Service Question:
- “My groupon is not working”
- “Voucher not working”
- “Purchased voucher for skydiving and they told me I couldn't go because they cannot find my name in the system even though I pay my other fees. So I would like to get my Groupon credit back.”
Account Question:
- “Bought a Groupon without account and can't access it”
- “Can't login nor retrieve my voucher”
- “Got kicked out of my account has to make a new one And I can't get my purchases”
Staff Question:
- “To call vendor to get service booked on Groupon”
- “Cause your customer service sucks ***”
- “Paid for a service and still have not received confirmation”
Cards Question:
- “Giftcard”
- “No e gift card”
- “Used someone's credit card to purchase”
Website/ Application Question:
- “Incorrect labeling on your site need to cancel order”
- “Site keeps saying my password and email are wrong”
- “Website down and need to use Groupon now. I need a refund”
Employment Question:
- “1099k”
- “Facility not willing to do there job.”
- “Not getting paid for my adds jobs”
Other Question:
- “Said I used my voucher. I did not”
- “Sams Club Membership”
- “Error on tickets”
About
Customer Care, Deal, Shipping Service
Coupon, Massage Coupon, Hotel Room Coupon
Pros: Good deals, Good prices, Never had any problems until now, Unable to get quick customer service, No previous problems prior to this unresolved issue
Cons: Customer service, No customer service, Groupon should be easier to contact when issues occurr, It is impossible to get to customer service, Cannot talk to a person
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Groupon is a deal-of-the-day website that was founded in November 2008 springing off The Point website. It serves more than 500 markets and 44 countries like Germany, Greece, the United Kingdom, France, the Netherlands, Belgium, Israel, Italy, Portugal, Spain etc. Groupon also owns several international operations. On a daily basis the site features a huge selection of goods and services offered by different websites and companies at the lowest prices. Users can also receive discounts which can be activated exclusively under a condition if a certain minimum quantity of participants of the program becomes interested in them. For discount reception it is necessary to purchase the coupon on a service site, to unpack it and to show to the seller.
Groupon is ranked 49 out of 205 in Gift Cards, Rewards and Cashbacks category
USA, Worldwide, Canada, Australia, UK
Compare Groupon To
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