Groupon Contact Information

Headquarters Address:

Groupon, Inc.
600 West Chicago Avenue
Chicago, Illinois 60654
United States

Social Networks:

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Summary of Groupon Customer Service Calls

29 TOTAL CALLS
93% SUCCESSFUL CONNECTIONS
00:58 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Groupon to Ask about:

Refund:

  • “Refund”

Cards:

  • “Credit card failure”

Payments and Charges:

  • “I was charge 3 times for one order”

Other:

  • “Unable to get through to them any other way”
  • “Expired groupon. Want groupon bucks”
  • “New phone trouble”

Groupon Rating Stats

1.6 out of 5 stars
based on 188 reviews
See all 397 reviews reviews

Rating stats

  1. 116 reviews
  2. 46 reviews
  3. 11 reviews
  4. 8 reviews
  5. 7 reviews

About Groupon

Top 5 Groupon Products

Coupon, Gift Card, Massage Coupon, Account, Website

Top 5 Likes about Groupon

Discounts, No previous problems prior to this unresolved issue, How they use to be, Website, Prices

Top 5 Dislikes about Groupon

Customer service, Lousy customer service, Shipping, No honor to me for there mistake, Whole awful exp

Summary

Groupon is a deal-of-the-day website that was founded in November 2008 springing off The Point website. It serves more than 500 markets and 44 countries like Germany, Greece, the United Kingdom, France, the Netherlands, Belgium, Israel, Italy, Portugal, Spain etc. Groupon also owns several international operations. On a daily basis the site features a huge selection of goods and services offered by different websites and companies at the lowest prices. Users can also receive discounts which can be activated exclusively under a condition if a certain minimum quantity of participants of the program becomes interested in them. For discount reception it is necessary to purchase the coupon on a service site, to unpack it and to show to the seller.

Groupon reviews and complaints

Groupon is ranked 14 out of 112 in Gift Cards, Rewards and Cashbacks category

Area Served

USA

Payment Methods

VISA

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Groupon Stats

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Number of Reviews

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Number of Comments

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