Product: Groupon Coupon Clear all filters (69 of 69 reviews match)
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Groupon Coupon Review

How the *** does a gift card take three weeks to deliver when sent by priority mail?!
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Review
#804731 Review #804731 is a subjective opinion of poster.
Product
Groupon Coupon
Reason of review
Problem with delivery
1.0
Details
I have been shopping with Groupon for a few years now. Before I never had any issues with them. Until today. I ordered two groupons for ziplining at North Georgia Canopy tours. The site has a promotional code out to receive 20% off up to $50. Well I completed an order...
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Review
#796731 Review #796731 is a subjective opinion of poster.
Product
Groupon Coupon
Pros
  • Good prices
Cons
  • Dont care about customers
  • Forever for refund
  • Horrible customer service
Reason of review
Poor customer service
Tags
  • horrible staff
  • UNRESOLVED ISSUES

Groupon - Coupon Review from Fayetteville, North Carolina

1.0
Details
Omg what a joke.... I don't recommend anyone use Groupon after this experience. First it takes like 8 weeks to even receive what I ordered, then when I do its broken. You refuse to ship a new one because you "don't do exchanges" . So I have to ship the damaged one back and "it can take up to 3 weeks for you to issue the refund and up to 10 additional days for it to actually be returned to my card" so over a month then I can reorder the product and wait another 8 to 12 weeks to receive it. Absolutely ridiculous that we are talking about up to 7 months (including the time I've already waited) to actually get a working item. Whomever thought that was good customer service is an *** and should be fired.
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Review
#792006 Review #792006 is a subjective opinion of poster.
Product
Groupon Coupon
Reason of review
Poor customer service

Unredeemable groupon voucher

Voucher will expire on 19/02 but fine print says it is not redeemable from 1-22 Feb. Groupon (in an email) refuses refund on the grounds of the fine print, even though I wrote that it is a misrepresentation to expire a voucher 19 days before the date written on the coupon. I need advice on how to obtain at least the value of the voucher, before discount. The responses from groupon are very unhelpful. They have refused to talk to my cousin, to whom the voucher has been gifted and now, they are failing to respond to me.
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Review
#784883 Review #784883 is a subjective opinion of poster.
Product
Groupon Coupon
Cons
  • Customer service
Reason of review
unredeemable voucher
Loss
$119
Preferred solution
Full refund or 20 day extension of validity
Tags
  • Xin Yue Singapore

Groupon - Alder Healing Center

I purchased two from Groupon in November and I am still trying to redeem them- it is January 4th. I called and called but no one actually answers the phone. Someone finally called me back but said I needed to be scheduled two months out due to their construction and limited hours. I booked in January but received an email two days before saying they need to cancel. I replied trying to reschedule but did not receive a response. No surprise there.... I am very disappointed. They happily took the money upfront but do not provide the service. Groupon does not refund after 3 days. I will never purchase this again.
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Review
#784453 Review #784453 is a subjective opinion of poster.
Product
Groupon Coupon
Reason of review
They did not redeem my service
Loss
$75
Preferred solution
Full refund
I was a victim of the Pink Mobile Scam...they destroyed my iPad 4. I am unable to get it repaired. Yelp reviews and complaints http://www.yelp.com/biz/pink-mobile-chicago-4?start=20 Reddit ...
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Review
#779380 Review #779380 is a subjective opinion of poster.
Product
Groupon Coupon
Reason of review
SCAMMED
Loss
$1200
Preferred solution
A new iPad 4, Pink Mobile to be shut down!!!

Groupon - So far so good

3.7
Details
So far I've had no problems (thankfully) with Groupon. I purchased 2 certificates for three 1 hr massage sessions for my girls, and an upscale romantic dinner for two (was amazing), a charging port, and a pair of pink Dr. Dre Mixr headphones. Received everything, the headphones are amazing, the dinner was amazing, my girls loved the massages and the charging ports work. I have no complaints so far. However I am picky about exactly what I would purchase on this site. I would definitely use them again. Some deals are just unbeatable!
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Review
#774776 Review #774776 is a subjective opinion of poster.
Product
Groupon Coupon
Reason of review
good quality, fast order processing, fast delivery & fair prices
Groupon is truly a scam. I purchased an item with a final cost of 74.99, an exact amount that i needed to pay. But when i used my credit card by choosing the continue button. it would not give me a receipt until several hours later. That several hours later i discover...
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Review
#754637 Review #754637 is a subjective opinion of poster.
Product
Groupon Coupon
Cons
  • Extra charge after purchase agreement
Reason of review
Order processing issue
Loss
$15
Preferred solution
Price reduction
1.0
Details
I placed my order for a 12 DAYS OF CHRISTMAS item the minute the groupon became available on Dec.3rd. It stated that most orders are received within 7 business days after order was placed. YEAH RIGHT!! I still have not received my purchase and after a total of 6 hours...
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2 comments
Anonymous
#1081495

I finally received the 12 days of christmas jewelry. I thought u would receive 12 different pieces of jewelry but that didnt happen. I received 4 of the same necklaces and 2 ...

Review
#753270 Review #753270 is a subjective opinion of poster.
Product
Groupon Coupon
Cons
  • Customer service
Reason of review
Order processing issue
Loss
$20
Preferred solution
Deliver product or service ordered
I bought an item from them which they attached a tracking number to- and "got lost" and never arrived.The tracking number said it was never in the system. They charged my card immediatly and took payment but never sent the package I bought. Multiple emails and phone...
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Review
#752311 Review #752311 is a subjective opinion of poster.
Product
Groupon Coupon
Cons
  • Stealers
  • Disreputable
  • Reported to federal trade commission
Reason of review
Problem with delivery
Loss
$80
Preferred solution
Full refund