Groupon Coupon Reviews and Complaints
What happened? What can we help you with?
Cons
No items
Pros
No items
Clear all filters
(71 of 71 reviews match)
Latest review first
- Latest review first
- Most helpful reviews first
Seller:
Show
State:
Show
City:
Show
Product:
Groupon - Scammed
On 9-20-18 I purchased a groupon from L'Ecole Culinaire L'Ecole Culinaire - Memphis Order#1052966793 Two weeks later I tried to use it and they were out of business. Groupon refused to refund me wow! The way their customer support system is set up you can't talk to a live person either. Now I have been scammed and can't reach a live person to speak to about the matter. Groupon has a to big to fail attitude and should gladly refund customers make purchases when businesses close their doors. Or at least give me an opportunity to be heard. They are now trying to force me to buy another service or product through them and I just want a refund for my original purchase and do not want to be bullied into making another groupon purchase.
Review
Product
Groupon Coupon
Pros
- Discounts
Cons
- Groupon should be easier to contact when issues occurr
- Make sure the business will still be open tomorrow
- Company should be equitable in solving issues
Reason of review
Return, Exchange or Cancellation Policy
Loss
$25
Preferred solution
Full refund
Dinkleboo - No help
Order of of Groupon and it sucks.... someone on fb reach out but i still was not able to get it done
Review
Product
Groupon Coupon
Reason of review
Not as described/ advertised
Preferred solution
Full refund
Tags
Purchased a $29 Groupon for a custom embosser, "a $59 value." Redeemed the voucher on the merchant site (rubberstamps.com) only to find out the items available via the Groupon were VERY limited, and the normal, everyday price is—get this!—only $25! So essentially...
View full review
Review
Product
Groupon Coupon
Reason of review
Pricing issue
Loss
$36
Preferred solution
Price reduction
Cherry Moon Farms - SHARI'S BERRIES
GRPCMFXMUXXX4SUQ IS A GROUPON CODE FOR CHERRY MOON FARMS BUT WHEN I CLICK THE LINK IT GOES TO SHARI'S BERRIES AND THEY DO NOT ACCEPT THE CODE. WHEN I SEARCH CHERRY MOON FARMS IT GOES TO SHARI'S. APPEARS TO BE A SCAM. GROUPON INSISTS THAT EVEN THOUGH THE GROUPON EXPIRED BEFORE I USED IT I CAN STILL USE THE $15 DOLLARS I PAID TOWARD A PURCHASE BUT NOT TRUE. DONE WITH GROUPON.
Review
Product
Groupon Coupon
Reason of review
GROUPON CODE DID NOT WORK
Loss
$15
Preferred solution
Full refund
Update by user Jan 14
I haven't heard back from a manager even though Gnana, my chat person, assured me I would. True, she didn't mention when. Gnana did send a complete transcript of our chat & assigned it a cat identification number: 881715418233311993.
Original review posted by user Jan 12
But who would keep my payments?? tGroupon?? The companies whose service I never used?? At first, my chat person said I may be eligible for groupon's 'current reward challenge' that gives trade credit for future sign-ups. Then, she reversed herself & said I was not...Review
Product
Groupon Coupon
Pros
- Initial discount price for a service or product
Cons
- Deny me trade credit for purchased vouchers i never used
Reason of review
Return, Exchange or Cancellation Policy
Loss
$250
Preferred solution
To credit funds I've spent toward future groupon services
Tags
PSA:GROUPON. FRAUD/THIEVES Please Share!!! I'm going to try to make this as concise and quick as possible, please read and help spread the word so no one else has this experience! We booked a flight from 3rd party (Orbitz/Kayak) for American Airlines to depart from...
View full review
Review
Product
Groupon Coupon
Absolutely awful. SAVE YOUR MONEY! I rarely write reviews--but this one had to be spoken for. A group of 6 of us got a groupon for a Trip to Thailand. They put us on separate trips leaving out of LAX--at the last minute. The whole planning process was unorganized and...
View full review
Review
Product
Groupon Coupon
Cons
- Everything mostly joseph and his leadership staff
Reason of review
Poor customer service
Loss
$1300
Preferred solution
Full refund
bought two groupons 5/15/18 for Neapolitan spa .tried to access their site to print them but no luck. site has been down since I bought them. I have soent at least two hours with their chat room to no avail---total waste of time. I have asked for a refund to my card...
View full review
Review
Product
Groupon Coupon
Pros
- Will never use them again
Cons
- Will never use them again
Reason of review
Poor customer service
Loss
$98
Preferred solution
Full refund
Expired groupon. Want groupon bucks
2 float spa groupons i didnt use are expired. I would like to get my groupon bucks back for those 2 float spa groupons that are unused. Thanks Jimmy
Review
Product
Groupon Coupon
Reason of review
Return, Exchange or Cancellation Policy
I studied the Groupon they were advertising, and my vehicle was not excluded, so I bought it. Last week I made an appointment for today. I made the twenty minute drive over there, where after about thirty minutes, they advised me that my vehicle was excluded. I advised...
View full review
1 comment
I forgot to add, the rep refused to give me phone number for corporate. Said I could google.
Review
Product
Groupon Coupon
Reason of review
Order processing issue
Thank You for Your Reply!
Thank You for Your Reply!
We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
Hi-- I had the problem with groupon about expired vouchers. I recontacted groupon just now.
I got a different representative, Ranjith, & she listened carefully & resolved every issue. I'm grateful to groupon & to your platform for help you gave me. Thank you.
I agree you can lose your mind trying to find the live in-person chat link--but it IS there. Thank you!