Product: Groupon Deal Clear all filters (32 of 32 reviews match)
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Groupon - Horrible customer service

1.1
Details
The program itself messed up my purchase and then when I contacted customer service to correct it, they simply said "too bad, can't help you" I've never seen such poor online support. I could understand if I had done something that violated conditions, but I didn't. Groupon has so little companies that offer deals on their site, they can't afford to be losing the few customers that are left.
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Review
#1596323 Review #1596323 is a subjective opinion of poster.
Service
Groupon Deal
Pros
  • Rare good deal
Cons
  • Customer service horrible
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Tags
  • Groupon Poor Customer Service

Groupon - Unable to access my account and redeem my voucher

When contacted on toll free number it's charging on international rates
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Review
#1559559 Review #1559559 is a subjective opinion of poster.
Service
Groupon Deal
1.4
Details
Two days ago i booked aed 544 voucher for dubai aquarium since i was gonna be in Dubai for two days....I had planned my journey accordingly also got other booking done....when I reach here today at the venue ...I don't get the reference number to redeem my voucher as I...
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Review
#1559553 Review #1559553 is a subjective opinion of poster.
Service
Groupon Deal

Groupon - Thiefs!

1.0
Details
I purchased 2 vouchers for Barre Code in Oak Park. Groupon clearly states on their website: Did you forget to use this? Never fear! You can still redeem your Groupon at The Barre Code for the $50.00 you paid, from now to eternity. The business has closed and Groupon will not give credit (Groupon dollars). Spent many hours with with Groupon trying to resolved this to no avail.
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Review
#1517170 Review #1517170 is a subjective opinion of poster.
Service
Groupon Deal
Reason of review
Return, Exchange or Cancellation Policy
Loss
$138

Groupon - Charged twice

1.7
Details
I bought a matress for $500 THAN Got email confermation. Un known to me hours later i got another email confirmation for a second $500 mattress!! By the time i saw it . The said it was too late to refund because it had been 2 HRS. WHAT HSPPENED TO 2 DAYS. I FEEL LIKE I WAS SET UP. Don't know my next move. Guess BBB. Any advice?
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Review
#1396680 Review #1396680 is a subjective opinion of poster.
Service
Groupon Deal
Reason of review
Order processing issue
1.5
Details
I purchased 2 groupon spa packages of $250 each for a total of $500 on Sept 10, 2018. I was double charged and sent an email since you cannot speak to anyone (the phone number I found online directs you to a online site) even though I had NO RESPONSE from the email...
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Review
#1373366 Review #1373366 is a subjective opinion of poster.
Service
Groupon Deal
Pros
  • Product itself
Cons
  • Getting double billed
  • Poor customer service
Reason of review
Poor customer service
Loss
$500
Preferred solution
Full refund
Tags
  • Payment Processing Error
1.0
Details
On November 2017 I saw a Groupon add for 6 Lobster for 91.39 I thought it was a good idea to give as a gift to my daughters in laws due to the fact that we always exchange gifts for Christmas, after seeing that they had not claimed the gift I asked them and my face...
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Review
#1248937 Review #1248937 is a subjective opinion of poster.
Service
Groupon Deal
Reason of review
Pricing issue
Loss
$91
Preferred solution
Full refund
Tags
  • Bad Resolution Department

Groupon - Deceived

1.0
Details
Groupon not giving all info giving price then when you purchase you have to buy at least one product at regular price. I have no option for refund. Feel deceived , pissed so I have to buy something I totally don't need for double the price plus shipping.
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Review
#1232768 Review #1232768 is a subjective opinion of poster.
Service
Groupon Deal
Reason of review
Not as described/ advertised

Your Perfect Canvas - Useless dont touch this company

1.0
Details
I ordered over a month ago for my mums birthday present...i emailed rang lots amd was told id receive in time for xmas....shame my mum birthday present wasnt ready to give to her on her 60th.DO NOT TOUCH THIS COMPANY
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Review
#1153687 Review #1153687 is a subjective opinion of poster.
Service
Groupon Deal

Contact Groupon Customer Service

Mailing Address:
Groupon, Inc.
600 West Chicago Avenue
Chicago, Illinois 60654
United States
Phone:
(800) 952-5210
All Groupon Contacts

Razoks Manitoba Heating and Cooling - Bad experience

I get the deal from Groupon for $47. Total original cost for cleaning was $269 and he was giving that deal for $47. When he arrived my house for cleaning. The guy asked extra $140 from my wife. I told my wife that asked him to do the duct cleaning from main floor I don't have that much budget but he was mad on my wife after she told him.
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Review
#1092078 Review #1092078 is a subjective opinion of poster.
Service
Groupon Deal
Reason of review
Pricing issue