Product: Groupon Deal Clear all filters (32 of 32 reviews match)
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I am a hairstylist & I had Groupon put in the fine print that if their hair is past their shoulders or if they have thick hair there will be additional charges. Of course, no one reads the fine print so I make the customer aware of this before they make the...
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Review
#1021417 Review #1021417 is a subjective opinion of poster.
Service
Groupon Deal
Reason of review
Bad quality

Great experience, get $10 from Groupon FREE

5.0
Details
I have only had Great experiences with Groupon. Get $10 from Groupon FREE Great app. Signup for Groupon through the below link, if you already have an account open another to get start getting $10 free for everyone you refer. Sign up here: https://www.groupon.com/visitor_referral/h/e65c337f-b096-4b66-9819-d86c886ef8e9 Love this app. I am from the Midwest, it all started when I was looking for somewhere to eat. A friend referred me to Groupon, I found a place not far from me I had never tried had a big discount through Groupon, ordered the coupon ate and everything worked great. This service is better than all others I have tried, easy and quick. Love it! I now use it at least 3 days a week for food and all kinds of things.
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Review
#987536 Review #987536 is a subjective opinion of poster.
Service
Groupon Deal
Reason of review
Good customer service

Groupon in Philadelphia, Pennsylvania - Deal scams

1.0
Details
They offer Deal10 $10 off $30 deals. I go to buy a $30 Groupon for $17, then apply the deal , and it says does not meet the terms of the deal. See fine print. I read the fine print, and there is nothing relevant. I am guessing the purchase price must be $30, but it would be so simple for these idiots to express that. As a final test, I try again to buy a $40 deal for $25 and apply the coupon, and when I clicked apply, it simply BOUGHT me the deal without applying the discount and without me clicking "buy". So I look for contact information to talk to someone and there is NO REAL contact information on the web site. I googled a phone number, and when I called, the pre-recorded info first talks about using online chat (Which I did not see) and using email (which is also not on their site) and they say email groupon.com/promo which is obviously not even an email address. Eventually I talked to a foreigner who straightened everything out and even gave me the $10 off these deals, but they are obviously a poorly run operation.
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Review
#920945 Review #920945 is a subjective opinion of poster.
Service
Groupon Deal
Reason of review
Bad quality
Preferred solution
Be a responsible company, actually spell out the terms of the promo - both in the original notice, and again in fine print. And have actual contact information available without having to find it from google.

Groupon To Go Fails at Honoring Deals and Customer Service

I do not recommend using the Groupon To Go service especially if you receive an offer for $10 off your $15 or more purchase. I used the link provided in an email directly from groupon. The $10 was never removed from my balance. I called customer service who have been incredibly unhelpful. I sent the team screen shots and the email with the deal. Even after this, they have not been able to refund the promised $10 or give a $10 credit to my account because "they do not have that capability." I am incredibly disappointed. I have been using groupon for years with no issues and have receive refunds before. Groupon To Go is not worth the hassle.
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Review
#916326 Review #916326 is a subjective opinion of poster.
Service
Groupon Deal
Reason of review
Pricing issue
Loss
$10
Preferred solution
Full refund

Groupon Deal Review

I purchased tickets to a festival. Regular price $15 each. Groupon deal was 2 for $15. I was charged $30 for 2. Where'd my savings & why is there no one to contact to get s refund?
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Review
#911111 Review #911111 is a subjective opinion of poster.
Service
Groupon Deal
Reason of review
Not as described/ advertised

Groupon in Boca Raton, Florida - HORRIBLE! WARNING!!!!

1.0
Details
WARNING!!! If you are considering buying a Groupon to a restaurant. BE VERY CAREFUL!!!! Especially is you buy more than one!!! We bought 3 Groupons to a restaurant. The restaurant has gone down hill. The first Groupon we used, I got sick. The second Groupon, I got sick, along with my 7 year old son! I'm not willing to try them a 3rd time!!! If you get sick, GROUPON DOES NOT CARE! Your ONLY option is to either, lose the money, or risk getting sick again. I suggest ONLY using Groupon for tangible items, and then be sure and use a card that you can dispute the charges with. HORRIBLE COMPANY!!!
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1 comment
Anonymous
#1104159

That's your own fault for going to a *** restaurant you *** ***. Groupon has nothing to do with that

Review
#773112 Review #773112 is a subjective opinion of poster.
Service
Groupon Deal
Reason of review
Company doesn't care if you get sick!!!
Loss
$12
Preferred solution
Full refund

Groupon Deal Review

1.0
Details
Worst customer service!!! They are probably out of Bangalore. I had them delete my account. I will never deal with this company again. I will encourage others stay away from this company as well and will start using Living Social.
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Review
#760638 Review #760638 is a subjective opinion of poster.
Service
Groupon Deal
Reason of review
Poor customer service
5.0
Details
I have used groupon for several years and never had a problem until Nov 2015. Purchased a mystery diamond necklace. Tracking no says it was a UPS in Watertown Ma. Two miles from my home. Have contacted customer several multiple times. Still waiting for either a...
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Review
#745318 Review #745318 is a subjective opinion of poster.
Service
Groupon Deal
Reason of review
Poor customer service
1.0
Details
Groupon - Deal Review from Lake Forest, California
Groupon - Deal Review from Lake Forest, California
I ordered the mystery diamond deal the three piece one and it was 24 dollars. Another girl made a YouTube video of hers and it was a beautiful heart necklace that was silver and had diamonds. Even though she complained the quality was not so good I went with it. I have...
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4 comments
Anonymous
#1131764

Um what do you expect?? Real, good quality diamonds for 24 bucks? Please...

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Review
#647663 Review #647663 is a subjective opinion of poster.
Service
Groupon Deal
Reason of review
Bad quality
1.0
Details
In February I did the Groupon Goods iPhone deal. They took about a month to send it to me. Refused to honor any price drops that occurred between me ordering the phone and actually receiving the phone, even though that took twice as long as their very long shipping...
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Review
#618270 Review #618270 is a subjective opinion of poster.
Service
Groupon Deal
Reason of review
Bad quality
Loss
$350