600 W Chicago Ave, Chicago, IL 60654, USA
Not resolved

I placed and order of 2 sets of diamond earrings and I had an appraisal done on both sets, one set claimed to be 3/4 carat and a VS1 and VS2 (good clarity) clarity, the appraisal came back and the carats was 0.64 and the clarity was I1 (bad clarity).The other set of Diamonds is supposed to be 1.5 carats and the appraisal came back at 1.30 carats.

I have the receipts from groupon and appraisal with me if needed to be provided.

If I would have not done the appraisal I would have been stuck with these Diamonds that are not what I supposedly paid for.I hope this helps with your next groupon purchase.

I didn't like: Groupon does not take responsibility for their mistake.

Review #989761 is a subjective opinion of a user.

Customer service
Exchange, Refund and Cancellation Policy
Value for money
Discounts and Special Offers
PRODUCT OR SERVICE Travis Jewelers Earrings
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

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