Product: Groupon Gift Card Clear all filters (11 of 11 reviews match)
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DO NOT PURCHASE GROUPON GIFT CARDS!!! I REPEAT: DO NOT PURCHASE GROUPON GIFT CARDS!!!! YOU WILL NOT BE ABLE TO USE THEM WITHOUT A CREDIT CARD OR PAY PAL ACCOUNT. THEIR SERVICE IS SO BAD NOW THAT THEY DON'T TAKE PHONE CALLS ANYMORE AND SEND A THOUSAND EMAILS SAYING...
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Review
#1400734 Review #1400734 is a subjective opinion of poster.
Product
Groupon Gift Card
Reason of review
Order processing issue
Loss
$38
Preferred solution
ALLOW ME TO COMPLETE MY ORDER WITH MY GROUPON BUCKS FROM MY GIFT CARD THAT I PURCHASE FROM A GROCERY STORE
Tags
  • Unable To Use Gift Card
1.7
Details
Last year I bought a Groupon for cards. Wanted to do New Years cards, I did and they were great, no issues. Bought is again this year and the link I am told to use has no New Years cards, or so I created one. The Groupon says $119 value. what I created was $75, and did...
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1 comment
ZazzleSM
#1415972
Zazzle Verified Representative

Hello,We are so sorry to hear about your recent Zazzle experience. Can you please e-mail us your e-mail address associated with your Zazzle account to social@zazzle.com? Once ...

Review
#1164728 Review #1164728 is a subjective opinion of poster.
Product
Groupon Gift Card
Reason of review
misleading Groupon
Loss
$48
Preferred solution
Price reduction

No refund or credit from groupon for bad vendor

1.0
Details
I gifted my wife a nail and parafin dip at Dana Marie at Salon Concepts Cincinnati ohio. She can and made an appointment which was over 3 months away which she was told was the quickest available. When the day of the appointment came my wife was called and told her flight was delayed and she wouldn't be back in time and they had to cancel and to call back to reschedule. After many many attempts she finally got them to answer... Once again the appointment was made for months away after the expiration of the gift. Once again they called to cancel it and said to call back to reschedule. She never has been able to reach them again. When she called groupon and told the story they said the only thing they could do is escalate it since the voucher expired.. Talked to manager... the same story... My wife does NOT want to go to this place after the hassle and groupon will NOT give a credit to us for this!!!! Since this is a vendor backed by groupon they should cove the credit to our account
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Review
#957493 Review #957493 is a subjective opinion of poster.
Product
Groupon Gift Card
Cons
  • Incident resolution
Reason of review
Return, Exchange or Cancellation Policy
Loss
$35
Preferred solution
Full refund
1.0
Details
Back to "customer service" who say maybe I have to check my spam folder to find the info - I have the info, the card has no money on it! This time I file an official complaint - Groupon tells me they "value" me and they want to make it right. Get this, they then...
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Review
#922115 Review #922115 is a subjective opinion of poster.
Product
Groupon Gift Card
Cons
  • Overall awful experience
Reason of review
All of the above!
Loss
$25
Preferred solution
Full refund

Groupon - Just awful !!!!

1.3
Details
I recently was gifted a gift card from Groupon and shocked at how horrible they are at customer service as well. First off as i read here they want your CC info even when the gift card covers the amt. That's ridiculous It is none of their business if your not paying with a CC. My things is I cant even place my order as it keeps saying address is invalid and then the box they have come up to supposedly fix it ( because its my address i know its correct)has the same address as i type in to begin with WTH???which is indeed my correct address where amazingly i get my mail /packages everyday !! i have written the so called customer service several times and what do they tell me ??to check and make sure my address is correct OMFG people !! There idiots and I'm sorry its rare that i use that word but its true . The one positive thing is i can tell all my family co workers and so on to avoid them like the plague . Go with AMAZON for sure !!
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Review
#912950 Review #912950 is a subjective opinion of poster.
Product
Groupon Gift Card
Cons
  • Whole awful exp
Reason of review
Order processing issue
Preferred solution
Deliver product or service ordered
I ordered something on Dec 8, 2015, emailed customers service several times and they kept replying asking for different things to be provided, I kept answering all their questions and sending the requested info, just to turn around and have them ask me for the same...
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Review
#758496 Review #758496 is a subjective opinion of poster.
Product
Groupon Gift Card
Pros
  • No previous problems prior to this unresolved issue
Cons
  • Having a problem for 20 days and still not resolved
Reason of review
Order processing issue
Loss
$95
Preferred solution
Process order and give me a large discount since I have been waiting almost 20 days for this to be resolved!!
Tags
  • UNRESOLVED ISSUES
  • Payment Processing Error
  • Payment Processing Issues
  • Bad Resolution Department
I purchased 2 electronics from Groupon after seeing their products were a few dollars cheaper than their competitors. I quickly have realized why. They are running a complete scam. I purchased a HTC refurbished phone for $199. When I received the phone OVER A MONTH...
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1 comment
Anonymous
#1003018

One thing I've learned is that Groupon isn't worth the hassle sometimes. Only on some select items would I recommend using groupon. I quit using a looong time ago. The only th...

Review
#648845 Review #648845 is a subjective opinion of poster.
Product
Groupon Gift Card
Reason of review
Damaged or defective

Groupon - Gift Card Review from Pittsburgh, Pennsylvania

2.0
Details
I just experience this. First I got a pre-paid Visa gift cards to make three purchases. They would not accept that for payment. Then I got some Groupon gift cards. After almost a week of going insane and loosing out on a concert deal that I desperately wanted, I found out about this bull *** credit card that must be added. If I wanted to add my credit card I would not have gone out and purchased Groupon Gift Cards. What really outraged me is when Groupon told me there system is very safe and secured. I hate with a passion when any companies say this ***. All companies are at risk of being hacked into.
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Review
#613264 Review #613264 is a subjective opinion of poster.
Product
Groupon Gift Card
Reason of review
Problems with payment
3.7
Details
I paid Groupon for a eGift card to pap John's. The codes supplied did not work on Papa John's site. When I descibed the codes to Papa John's customer service they said it was incorrect format. Mine was lettsers and numbers and a 5 digit pin, Pap John's said it should...
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Review
#589738 Review #589738 is a subjective opinion of poster.
Product
Groupon Gift Card
Reason of review
Poor customer service
Loss
$50
Preferred solution
$25 refund of what I paid Groupon, and $25 for the 1+ hour of wasted time.
Tags
  • Egift Card

Contact Groupon Customer Service

Mailing Address:
Groupon, Inc.
600 West Chicago Avenue
Chicago, Illinois 60654
United States
Phone:
(800) 952-5210
All Groupon Contacts
Featured
3.0
Details
Groupon - Swarovski Elements Three-Piece Jewelry Mystery Christmas Gift  "JUNK"
No mystery here. I ordered 3 sets of this ***! I do mean ***! The bracelets won't even fit over my Wife's hands and all 3 sets are identical. Size and looks for children. Site said over 25,000 bought. Wow, they just lost 25,000 customers! Shows a picture of a woman, so...
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6 comments
Anonymous
#1088331

Yep I got the same 3 pieces last year. Total disappointment.

Review
#575067 Review #575067 is a subjective opinion of poster.
Product
Groupon Gift Card
Reason of review
Not as described/ advertised
Loss
$32
Preferred solution
Full refund
Tags
  • groupon misrepresentation