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Customer service
Product or Service Quality
Value for money

The item i purchased arrived broken straight out of the box. Groupon said they would not be able to exchange or replace as the third party supplier does not do so.

I have stated to them that the contract of sale between us is with groupon and no one else. The fact that they use a shoddy third party supplier is not a consumers' fault. They have ignored emails thus far and i shall be making daily calls to them from now on till i get some kind of resolution.

This is atrocious customer service from a well known company. I guess no one knows how bad their customer service really is - basically non existent

Review about: Groupon Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $40.

Preferred solution: Full refund.

I didn't like: Customer service and that they ignore emails.

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