Product: Groupon Shipping Service Clear all filters (15 of 15 reviews match)
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Groupon in Houston, Texas - No tickets I purchased and they will not return my on line responce

bought two tickets (December 18th)and they never sent me any ticket information in order to attend the event....then they have no one in which to talk with and no one ever responds to online request to call me.
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Review
#1438200 Review #1438200 is a subjective opinion of poster.
Service
Groupon Shipping Service
Reason of review
Order processing issue
1.0
Details
Same tracking number listed on Groupons site.. However, each of the 4 packages I received have their own tracking number (like they are suppose to). HMMMM I contacted Groupon, got no help... The customer service rep. John S. would not let me talk to a supervisor. The...
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Review
#1189863 Review #1189863 is a subjective opinion of poster.
Service
Groupon Shipping Service
Cons
  • Customer service
Reason of review
Problem with delivery
Loss
$12
Preferred solution
Deliver product or service ordered
1.0
Details
I have used Groupon for awhile now but started having issues last year. One item I ordered didn't have all the parts. Another item I ordered I got sent the wrong size three times. Also I have received the wrong color on numerous occasions. You can't call them to talk...
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#1170723 Review #1170723 is a subjective opinion of poster.
Service
Groupon Shipping Service
Reason of review
Order processing issue

Don't Use Groupon

I ordered something for my husband for his birthday. The box arrived. I opened it to wrap it and it was the wrong thing. I called and they said I could return it to them and in about 2 or 3 weeks they would be willing to give me a refund. So they are willing to give me my money back after they have it for 3 weeks, and who cares about the birthday gift I ordered. I will never EVER order from them again. This is a *** business and they take your money immediately, and then they won't own their own mistakes. Do yourself a favor and just order from Amazon, where they respect their customers.
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Review
#1067591 Review #1067591 is a subjective opinion of poster.
Service
Groupon Shipping Service
Cons
  • Sent wrong item and refused to fix their mistake
  • Lousy customer service
Reason of review
Sent wrong item/Poor customer service

Groupon Shipping Service Review

I made a purchase more than month ago and didnt recieve.
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#1035395 Review #1035395 is a subjective opinion of poster.
Service
Groupon Shipping Service
Reason of review
Problem with delivery

Groupon - Shipping Service Review from Dumont, New Jersey

1.6
Details
Groupon - Shipping Service Review from Dumont, New Jersey
Groupon - Shipping Service Review from Dumont, New Jersey
Made a order for a shoe cabinet. It was stated fainal sale unless defected. Guess what it came damaged. The box has been dropped. Big crushed Mack and hole. For two weeks very day I e-mail them. No answer!!! Now I have turned to my bank. WELL NEVER USE AGAIN!
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Review
#846793 Review #846793 is a subjective opinion of poster.
Service
Groupon Shipping Service
Reason of review
Damaged or defective
1.0
Details
After 3 weeks of placing my order and they still didn't know when the product will ship. I followed up with them again and they just said they will refunded my oder. This is ridiculous. I have told them before that I will wait for the product to ship and they just...
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Review
#832028 Review #832028 is a subjective opinion of poster.
Service
Groupon Shipping Service
Cons
  • Did not ship my product and cancelled my order
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Once an avid supporter, I ahve spent a fortune shopping at Groupon, granted I return a lot but not because of buyers remorse, more because of sizing issues, quality problems or items arriving damaged. However, my first 3 years were great, Groupon customer service and...
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Review
#770828 Review #770828 is a subjective opinion of poster.
Service
Groupon Shipping Service
Reason of review
Poor customer service
Tags
  • Groupon fail
  • Groupon goods
  • Groupon Has Changed
1.0
Details
They sent the wrong item and another item was defective, and Groupon told me to pay for shipping (around $40) and told me that I would get that money back ONLY as a Groupon credit... sounds a lot more like fraud to me, trying to secure more spending with Groupon. DO NO...
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Review
#609938 Review #609938 is a subjective opinion of poster.
Service
Groupon Shipping Service
Cons
  • Shipping
  • No honor to me for there mistake
  • Cheap and nasty items
Reason of review
Damaged or defective
Loss
$65
Preferred solution
Full refund

Contact Groupon Customer Service

Mailing Address:
Groupon, Inc.
600 West Chicago Avenue
Chicago, Illinois 60654
United States
Phone:
(800) 952-5210
All Groupon Contacts

DO NOT BUY GOODS FROM GROUPON! SLOW SHIPPING! IMPOSSIBLE RETURNS!

1.0
Details
DO NOT BUY GOODS FROM GROUPON. THEY ARE SLOW TO SHIP AND THEY MAKE RETURNS IMPOSSIBLE EVEN WHEN THERE IS A LEGIT REASON FOR A RETURN! Ordered a Vigilant Rainbow "Smart" toothbrush that was supposed to communicate with my android phone and help teach my daughter to brush her teeth well. My Vigilant Rainbow, did not work with either of my phones. Groupon fine print says it is returnable if defective but system does not let you print a label for return. Customer service not responsive. I just wasted $30 on a cheap quality brush toothbrush that does nothing. Bad business.
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Review
#566384 Review #566384 is a subjective opinion of poster.
Service
Groupon Shipping Service
Cons
  • No legit returns process
Reason of review
Not as described/ advertised
Loss
$30
Preferred solution
Full refund