Manufacturer: Groupon Category: Shipping Services Clear all filters (12 of 12 reviews match)
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I ordered something for my husband for his birthday.The box arrived. I opened it to wrap it and it was the wrong thing. I called and they said I could return it to them and in about 2 or 3 weeks they would be willing to give me a refund. So they are willing to give me...
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Product
Groupon Shipping Service
I didn't like
  • Lousy customer service
  • Sent wrong item and refused to fix their mistake
#1067591
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Groupon Shipping Service Review from Dumont, New Jersey
Groupon Shipping Service Review from Dumont, New Jersey
Made a order for a shoe cabinet.It was stated fainal sale unless defected. Guess what it came damaged. The box has been dropped. Big crushed Mack and hole. For two weeks very day I e-mail them. No answer!!! Now I have turned to my bank.WELL NEVER USE AGAIN!
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1.4
Groupon Dumont, New Jersey
Product
Groupon Shipping Service
#846793
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After 3 weeks of placing my order and they still didn't know when the product will ship. I followed up with them again and they just said they will refunded my oder. This is ridiculous. I have told them before that I will wait for the product to ship and they just...
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1.0
Product
Groupon Shipping Service
I didn't like
  • Did not ship my product and cancelled my order
#832028
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Groupon Shipping Service Review

#1035395
I made a purchase more than month ago and didnt recieve.
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Once an avid supporter, I ahve spent a fortune shopping at Groupon, granted I return a lot but not because of buyers remorse, more because of sizing issues, quality problems or items arriving damaged. However, my first 3 years were great, Groupon customer service and...
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Product
Groupon Shipping Service
#770828
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They sent the wrong item and another item was defective, and Groupon told me to pay for shipping (around $40) and told me that I would get that money back ONLY as a Groupon credit... sounds a lot more like fraud to me, trying to secure more spending with Groupon. DO NO...
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1.0
Product
Groupon Shipping Service
I didn't like
  • Lack of response
  • Shipping
  • Customer service
#609938
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DO NOT BUY GOODS FROM GROUPON. THEY ARE SLOW TO SHIP AND THEY MAKE RETURNS IMPOSSIBLE EVEN WHEN THERE IS A LEGIT REASON FOR A RETURN! Ordered a Vigilant Rainbow "Smart" toothbrush that was supposed to communicate with my android phone and help teach my daughter to...
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1.0
Product
Groupon Shipping Service
I didn't like
  • No legit returns process
#566384
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What a joke!! Slow shipping, poor quality goods and extremely poor customer service. "ladies" camis purchased. They sent childrens sizes. The merchant was not censored and continued to market the item as a ladies size. Item labeled "Phillips Sonicare Toothbrushes"...
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Anonymous
Anonymous

Absolutely agree! I bought three packages (~$60) and all of them are junk.

1.7
Product
Groupon Shipping Service
I didn't like
  • Cheap item
  • Shipping
  • Lack of response
#565144
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Their shipping is slow to the magnitude of weeks, and you won't get what you ordered. I was looking for a very specific type of pants, and Groupon Goods was the only one that had them. I ordered the pants in 3 different colors because I figured why not get the free...
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Anonymous
Groupon

Hi Customer, We are really apologetic for the experience you had. We would need your Groupon voucher code and contact details at Social@Groupon.co.in to help you. Kindly provi...

Product
Groupon Shipping Service
#544019
Reply to reviews
Just horrible service! I order a product 11/29/13 it is now 12/22/13 When I called in to see where the package was they said don't worry it will be on it's way before Christmas because we are going to expedite the shipping , so I said ok great! Today I receive an email...
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Anonymous
Groupon_in

Dear Customer, Due to insufficient details, we are closing this complaint. To reopen the ticket, please write to us at social@groupon.co.in. Regards, Groupon_India

Anonymous
Vickie

Same thing happened to me! Ordered on Dec. 2,, Dec. 31 and still no package after several phone calls it turns out that Groupon printed a shipping label, so thereis a UpS trac...

Product
Groupon Shipping Service
#465800
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I ordered a Groupon for a local restaurant several months ago. The restaurant was for Scampi's Seafood Restaurant at Somerville, NJ. It was a horrible experience because the merchant didn't honor the coupon. So I never purchase another restaurant coupon from Groupon...
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Groupon Shipping Service
#464522
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