Product: Groupon Website Clear all filters (8 of 8 reviews match)
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2.5
Details
NOVEMBER 03, 2019 TIME: 10:05 A.M. 1. I have returned a Westland Quilted Plush bedspread/refund not credited to my Mastercard - reason for return: a chenille bedspread which would shed dramatically all over bedroom. Spread was never removed from box it was shipped in....
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Review
#1698142 Review #1698142 is a subjective opinion of poster.
Product
Groupon Website
Pros
  • No comment
Cons
  • Lack of communication from the company
  • Negative services
Reason of review
Return, Exchange or Cancellation Policy
Loss
$118
Preferred solution
Full refund
1.0
Details
Can’t login! Can’t change passcode! Nothing bloody works first it’s taken me an hour to finally get my email address into the stupid thing and I get an email to change passcode and when you open it you can’t put in a new passcode you press it and all it bloody says is...
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1 comment
Elberta
#1765745

If you can't log int, you're NOT the ONLY ONE! Consider it a GIFT from the UNIVERSE and RUN SCREAMING AWAY FROM THESE THIEVES.

Review
#1684896 Review #1684896 is a subjective opinion of poster.
Product
Groupon Website
Pros
  • Will never use them again
  • Rare good deal
Cons
  • Customer service horrible
  • Website logins passwords
  • Help buttons is for looks does not work
Tags
  • Buyer Beware Groupon
3.4
Details
Have used Groupon for years until yesterday when my auto login did not work. I have been trying to purchase items and it won't let me log in (mine was set up to auto log in). I have verified the email and the Password. Nothing works. Is the system down?
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1 comment
Elberta
#1765748

No, system is not any more "down" than usual. This is Standard Operating Procedure for them..

They take your money and you never see a THING - then you suddenly can't get into your account, AND to add insult to injury, they HAVE ZERO CUSTOMER SERVICE so you can't get any help.

I found this though: Contact Groupon Customer Service Mailing Address: Groupon, Inc. 600 West Chicago Avenue Chicago, Illinois 60654 United States Phone: (800) 952-5210 All Groupon Contacts Write them a certified letter and contact your attorney like I am doing.

Review
#1678242 Review #1678242 is a subjective opinion of poster.
Product
Groupon Website
Reason of review
Access/ activation issues
Preferred solution
Let the company propose a solution

Groupon - Can't access my TESOL course.

I have tried over and over. The website just asks for a current password; nothing i have used works. How can I create a new password if I don't even have the original one? Also, I don't understand whether I need another password for this course. Have tried for hours and hours. I just keeps recirculating back to a page to buy the course (again).
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#1545871 Review #1545871 is a subjective opinion of poster.
Product
Groupon Website
Groupon - Cannot access my account or my vouchers!!!!!
Groupon - Cannot access my account or my vouchers!!!!!
I cant even reach out to customer service because it wont let get past the "internal error code." What a scam!!! This will be the SECOND one of my vouchets to expire because I couldnt log into groupon in time to use them!!!!!.
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1 comment
Anonymous
#1490994

Same thing happened to me! Tried resetting password and got more error messages.

Can only reach customer service if you can log in. How does that help me retrieve Groupons I've already paid for?

Finally had success logging in with Facebook account. I'll be taking screen shots of all my Groupons from now on!

Review
#1241806 Review #1241806 is a subjective opinion of poster.
Product
Groupon Website

Groupon - Worst Customer Service Ever

1.0
Details
I purchase a shoe rack and in 2 minute I try 10 times to cancer the purchase. Groupon system is a joke, it block and didn't allow me 2 minutes after the purchase to cancel. I try several times within a 20 minutes window, still wouldn't allow the cancel. Then it start processing the purchase so I can't cancel it. The customer service number wouldn't allow you to get to the bottom of as well. They expedite you to their website which is another roadblock and obstacles. If you're going to buy off Groupon make sure you're not expecting to return the item. Buyers beware. .
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Review
#1116288 Review #1116288 is a subjective opinion of poster.
Product
Groupon Website
Cons
  • Worse customer service i ever experienced
Reason of review
Return, Exchange or Cancellation Policy
Loss
$25
Preferred solution
Full refund

Groupon turning into Sex Shop

As a mother of several children, I am disgusted by Groupon's inclusion of a seeming non-ending line of sex/masturbation products with the rest of their products. If Groupon wants to advertise sex toys these should be put into a separate category marked adult and not show up in the general search categories. To look for products now is like trying to get to a family shopping mall and taking a turn through a red light district. Every third or fourth product when you do a general search of categories such as health and beauty or general goods is some kind of sexual enhancement product or tool. This site is supposed to be for the general public and that includes family and children who still believe there is a time and place for such things, and that does not include in your face on site like Groupon.
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Review
#954905 Review #954905 is a subjective opinion of poster.
Product
Groupon Website
Reason of review
Bad quality

Groupon Website Review

1.0
Details
I have been trying to purchase a purse for 2 weeks now and every time I try to place it ...it says Groupon is having technical difficulties. I am getting frustrated!!
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Review
#871760 Review #871760 is a subjective opinion of poster.
Product
Groupon Website
Reason of review
Order processing issue

Contact Groupon Customer Service

Website:
www.groupon.com
Mailing Address:
600 West Chicago Avenue
Chicago, Illinois 60654
United States
Phone:
(800) 952-5210
All Groupon Contacts

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