I recently was gifted a gift card from Groupon and shocked at how horrible they are at customer service as well.
First off as i read here they want your CC info even when the gift card covers the amt. That's ridiculous It is none of their business if your not paying with a CC.
My things is I cant even place my order as it keeps saying address is invalid and then the box they have come up to supposedly fix it ( because its my address i know its correct)has the same address as i type in to begin with WTH???which is indeed my correct address where amazingly i get my mail /packages everyday !! i have written the so called customer service several times and what do they tell me ??to check and make sure my address is correct OMFG people !! There idiots and I'm sorry its rare that i use that word but its true .
The one positive thing is i can tell all my family co workers and so on to avoid them like the plague . Go with AMAZON for sure !!
Product or Service Mentioned: Groupon Gift Card.
Reason of review: Order processing issue.
Preferred solution: Deliver product or service ordered.
I didn't like: Whole awful exp.