1201 3rd Ave, Seattle, WA 98101, USA
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Customer service
Product or Service Quality
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I ordered 5 Thermanap Self Warming Pet Mats. I only received 4 Thermanap Self Warming Pet Mats.

All items were sent separately... However the tracking information on all five Thermanap Self Warming Pet Mats are the same... Same tracking number listed on Groupons site.. However, each of the 4 packages I received have their own tracking number (like they are suppose to).

HMMMM I contacted Groupon, got no help... The customer service rep. John S. would not let me talk to a supervisor.

The rep would not tell me how to file a complaint.

THEY STOLE ME MONEY AND WILL NOT SEND ME THE ITEM. DO NOT ORDER ANYTHING FROM GROUPON

Product or Service Mentioned: Groupon Shipping Service.

Reason of review: Problem with delivery.

Monetary Loss: $12.

Preferred solution: Deliver product or service ordered.

Groupon Cons: Customer service.

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