Not resolved
Additional Fees
Billing Practices
Customer service
Ease of Use
Product or Service Quality
Service Scheduling
Turnaround Time
Value for money


Groupon double and triple ordered some of the exact same items, and billed me for each. Including some things that I never wanted or ordered. Somehow they managed to order me:

5 sets of grey sheets,

2 blue comforters,

2 of the mattress toppers,

2 of the waterproof mattress projectors,

1 more set of grey sheets (diff style)

1 set of pink sheets

2 set of navy blue sheets

3 sets of beige sheets. I lost track of all the orders!

And did I mention that they have a very strict no-return/no-refund policy? !!!!!!

So today I reached out to Groupon customer support. They do not have an option to talk by phone, only by a chat box. The end result was that she requested all kinds of information(everything that is already on my order details) . Said I would receive an email after someone reviews it, she ended the chat....after I repeatedly said that I had more than one issue that needed discussed.

Then she locked me ot of my account!!

Product or Service Mentioned: Groupon Customer Care.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment