Ordered on Black Friday and was confident that I would get my item in time for Christmas. Three weeks passes and I get an auto email telling me they are aware of the delay and are working hard to process my order but rest assured I will get it in time for Christmas, my tracking order would be sent midweek. When mid-week passes I call their customer service only to be told she will email me back later. She emails me and says it has been prioritized and I will get it on or before Christmas Eve, but when I check the site there is still no tracking number. All of a sudden I check my email the next day and I have an email from a different rep telling me there is no estimated date for delivery.
Thank you groupon for ruining my Christmas present for my mother.
I will never EVER order a thing from groupon and I advise anyone and everyone reading this to not order any goods from them.
Product or Service Mentioned: Groupon Delivery Service.