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I have used Groupon for awhile now but started having issues last year. One item I ordered didn't have all the parts. Another item I ordered I got sent the wrong size three times. Also I have received the wrong color on numerous occasions. You can't call them to talk...
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1.0
#1170723
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The item i purchased arrived broken straight out of the box. Groupon said they would not be able to exchange or replace as the third party supplier does not do so. I have stated to them that the contract of sale between us is with groupon and no one else. The fact that...
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1.6
I didn't like
  • Customer service and that they ignore emails
#1166159
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Christmas Day I was given 100$ to purchase 4 $25 vouchers to classy crossroads. The first attempt to purchase the 4 I put the quantity of 4 but it defaulted back to 1 so I thought ok well I guess you can only do 1 at a time. At this moment I just kept doing the...
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Anonymous
Hgd

Whats groupons phone number. I cant find it anywhere.

1.0
#1156228
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Groupon - Tips off Merchants

Groupon
#1166060
1.6
Details
Groupon takes a 47% cut of what I have made in my 150 sales. Then takes weeks to pay ubfor the services performed. When u call customer service, all those reps dony know a damn thing, they send out emails to your representative who in turns nevwr responds or rerurns calls. They are getting to big and cant handle thier work load. The Cumsumer is getting ripped off and so it the Merchants!
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Customer service
Delivery Service
Product or Service Quality
Staff
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Groupon - I was charged 3 times but didn't order anything

Groupon
#1157258
Had 3 charges Dec 01, 2017
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Groupon - VOUCER CAR WASH , was not emailed by staff, car wash is not

Groupon
#1153291
VOUCER PAID CAR WASH not emailed Car wash is not washing till voucer scanned
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Groupon - Products not received

Groupon
#1151641
Got email items were on the way, checked tracking number for FedEx, label was created package was never shipped, Groupon assured it would arrive next day, FedEx says no such package in the system, label created but not delivered to FedEx. Been 14 days now Groupon won't help.
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I purchased three Qualtry Groupons for a total of nine beanie hats. Had trouble with my order and called the company for help. Answering machine read the answers to all their FAQs, none of which addressed my problem. No way to leave a message. Sent them an email. No...
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I liked
  • No previous problems prior to this unresolved issue
I didn't like
  • Fact that i redeeming my groupon was impossible
#1138397
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I ordered two products for my little boys birthday. They sent me an email saying that they sent them both the same day. I received a package and both of the items I ordered are listed on the packing slip, yet only one of the items is in the package. They charged me and...
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#1136567
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Groupon quietly closed my account and took about $150 in groupon bucks and around $100 my unused vouchers! What a scam! Help. I read over all the terms and conditions and I did not violate anything however now they are not responding to my emails and I can not contact...
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Anonymous
Nicole

Same thing happened to me. Groupon has silently closed my account and I lost $112 in my account. I cannot contact them, because I no longer have an account, but they continue ...

I didn't like
  • Scammed me
#1134617
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I have repeatedly requested a Cash Refund, Not Groupon Bucks, but to no avail. Groupon offered a discounted price for auto services at Sears. But when I went to collect my services the wouldn't provide the services without two new tires 2 tires. It was obvious to me it...
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#1130563
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I have contacted Groupon regarding my order, placed on 10/28/17. At that time, i was told it would be received in 4-7 days. Following the tracking info link, only 'Shipping Label Created' is displayed. This is still the only info displayed on the FEDEX link. I...
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3.4
I liked
  • Products and service in the past
I didn't like
  • Its my problem if the shipment does not arrive
  • No option customer service
  • Non-delivery of merchandise
#1128934
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Purchased a brewery tour voucher at Port Jeff. I live a few hours away and was taking a day trip. Voucher specifically said contact the business by email AFTER purchasing. I emailed the business and they were unable to accomadate me the day I was traveling there. By...
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1.0
#1125713
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I had purchased a M/S slate tablet from groupom and upon recreipt the unit still had the former user log on and pass word still in place and that prevented use of the unit, granted it was a refurbished unit with a warranty, upon contacting the vendor (thru groupon)...
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#1117694
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