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Groupon - Orders appear without consent

Two orders appeared on my list of orders without my consent. Because I noticed this after the 3 day cancellation period, groupon refused to remove the orders. Neither order was approved by me and groupon said it was a "pocket order" from my cell phone. If this is the case, there is something seriously flawed with the groupon app that this can occur with a confiration of the order from the owner.
1.0
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Billing Practices
Customer service
Reliability
Website
#1447491
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My vouchers just pile up unused because my family convinces me that some services I sign up & pay for are unnccessary or harmful. Today I faced adding up all my unused vouchers & then contacting a chat customer service chat person about my problem. Admittedly, some...
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SaneJellyfish867
SaneJellyfish867

Hi-- I had the problem with groupon about expired vouchers. I recontacted groupon just now. I got a different representative, Ranjith, & she listened carefully & resolved ever...

3.0
I liked
  • Initial discount price for a service or product
I didn't like
  • Deny me trade credit for purchased vouchers i never used
#1447142
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Groupon - No tickets I purchased and they will not return my on line responce

bought two tickets (December 18th)and they never sent me any ticket information in order to attend the event....then they have no one in which to talk with and no one ever responds to online request to call me.
#1438200
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Groupon - Undelivered purchased merchandise

It's sad when you order items from Groupon in November for December 25th gifts and FedEx once tracked says to call the company because they stopped the shipment. After an online discussion with a Groupon rep....I was told they will reimburse the funds for the products purchased. It's not what I wanted to hear. I wanted the items which I purchased! I later found out that they canceled the shipment without my approval. It's all about Groupon and not about you! I'm totally an unsatisfied customer. Never again to be drawn in by the low prices!
#1434540
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Groupon - Trying to get money back

Made a order was charged ,never got confirmation email, then got charged again, chat wth cs , gotthe 2nd charge back but not the first, nobody can find order,,,,,
1.0
Details
Additional Fees
Billing Practices
Customer service
Ease of Use
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
#1418828
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Groupon - You just stole my money

I am so frustrated trying to get my money refunded and you have failed to do so . You are thieves
1.0
Details
Billing Practices
Customer service
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1416988
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I've placed order with this company in the past but they've changed. I ordered a personalized item that said would take about 3-4 weeks. After 5 weeks, I called them and was told the item had been delayed, when it got to shipping, they refused to ship it because it...
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1.8
I liked
  • I like their customer service in the past
  • Website
I didn't like
  • Customer service is now unreachable
  • Customer service and that they ignore emails
#1412274
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I cannot find a single way to contact CS any longer. Earlier this year (around April) I bought a Groupon for a restaurant that I didn't know was only open for dinner, and at that time was able to actually call & talk to someone on the phone who helped explain how to...
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1.0
I liked
  • Price
  • Item
I didn't like
  • No customer service
  • No contact method
#1406676
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Have you reviewed my customer complaint where I yelled at your operator about how I purchased a Towing Service and The number provided is a on working number ???? Why have I not received a refund but got a emailed offering me to trade or refund, but trying to do so on...
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Anonymous
Anonymous

Avoid Groupon, their deals are not deals. If it's to good to be true, "you know the saying" VERY POOR customer service. Dan S.

#1405762
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PSA:GROUPON. FRAUD/THIEVES Please Share!!! I'm going to try to make this as concise and quick as possible, please read and help spread the word so no one else has this experience! We booked a flight from 3rd party (Orbitz/Kayak) for American Airlines to depart from...
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2.0
#1400964
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