Groupon Reviews

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New Reviewer
It has been very frustrating trying to login to my account with Groupon. I cannot even locate a telephone number to call. They tell me that if I need customer support, I have to sign-in. I cannot get my sign -in to go through. Yo all have made this very difficult to...
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46 comments
#2068609

SAME HERE Having the same issues and it's driving me crazy.

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ID
#1039416 Review #1039416 is a subjective opinion of poster.
Product
Groupon Account
Reason of review
Poor customer service
New Reviewer

Groupon doesn't apply to the date I wanted

I bought the Groupon with the intent to use it for a day in January, but the Groupon only is valid until Nov. 30. I didnt know this when I bought and viewed the voucher, and nowhere did it specify this and now I cant return one of them.
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ID
#3000347 Review #3000347 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Still didn’t get my refund

Im still waiting for my money back from sea world ticket purchase which I wasnt able to use. I purchased and went to use right away and received a message saying I wasnt able to use
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ID
#3000124 Review #3000124 is a subjective opinion of poster.
Location
Spring Valley, New York
New Reviewer

Not The product I ordered

The product I ordered. It says that its been refunded but I dont know do I to return the product to Groupon it doesnt seem Im getting much customer service here
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ID
#3000074 Review #3000074 is a subjective opinion of poster.
Preferred solution
Full refund

Certificat

I bought a Groupon certificate and when I purchased it a month and a half ago and showed no expression when I went to use it it showed expired 921 **** I need the coupon reopened. What is the phone number I can call I dont want to go online Lorri Retzer
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ID
#3000067 Review #3000067 is a subjective opinion of poster.
Location
Hoffman Estates, Illinois

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Verified Reviewer
New Reviewer

Nothing

You sold me an expired reservation. I came into the city with my family and cannot get into the Museum I paid $60 for

User's recommendation: Nothing . Will not recommend.

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ID
#2999990 Review #2999990 is a subjective opinion of poster.
Pros
  • Hard
  • Company is ok but there is no way to contact you please pro
Loss
$60
Preferred solution
Full refund
New Reviewer

I was charged over 300 dollars for some i did not purchase. This happen on 10/22/21. I want a refund

I was charged over 300 dollars for some i did not purchase. This happen on 10/22/21. I want a refund. I spoke to a person about 5am this morning. I just didnt feel confident that this mater will be taken Care of.
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ID
#2999838 Review #2999838 is a subjective opinion of poster.
Location
Baltimore, Maryland
Loss
$300
Preferred solution
Full refund
New Reviewer

Problem

They are selling Groupons and the service is not being rendered. Be very careful of what you purchase.

User's recommendation: Call before buying.

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ID
#2999738 Review #2999738 is a subjective opinion of poster.
Loss
$49
Preferred solution
Full refund
New Reviewer
Best Buy Air duct cleaning ripp off. I purchased the $29.99 package contacted them to schedule an appointment their employee came out walked in my house &;;;;;;;;;;;;;;;;;;;;;;;;;;; explained to me that I would need to pay an additional 200.00 to complete something...
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ID
#2999588 Review #2999588 is a subjective opinion of poster.
Pros
  • Pros deals online service cons
Cons
  • Very difficult to conact
Loss
$30
Preferred solution
Full refund

Voucher not used

Voucher could not be used due to COVID. I need to reimburse or revalidate my voucher. Please call back urgently.
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ID
#2999164 Review #2999164 is a subjective opinion of poster.
Location
Dubai, Dubai
New Reviewer

I paid for tickets that I can see on my Groupon

Hi, I've paid for two tickets to watch NBA clippers against the grizzlies tomorrow. My card was charged but I don't see my tickets on my account. Best
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ID
#2998577 Review #2998577 is a subjective opinion of poster.
Loss
$84
Preferred solution
Deliver product or service ordered

Fix order

Hello I wanted to add unit A to the order, I had a hard time getting in contact with Groupon.. Thank you please keep me inform
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ID
#2998565 Review #2998565 is a subjective opinion of poster.
Location
San Francisco, California
New Reviewer

Pissed customer

Refund my order. Could not make the event at Halloween Horror Nights. Universal Studios told me to contact you of this matter
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ID
#2998435 Review #2998435 is a subjective opinion of poster.
Location
Jacksonville, Florida
Pros
  • No proud
Cons
  • Cant find a phone number to talk to a human
  • No help from customer service
Loss
$288
Preferred solution
Full refund
New Reviewer

Pissed customer

I need to reschedule my tickets for Halloween Horror Nights to another date. Universal Studios asked me to contact you regarding this matter
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ID
#2998378 Review #2998378 is a subjective opinion of poster.
Loss
$288
Preferred solution
Let the company propose a solution
New Reviewer

Need refund

I purchased the carpet cleaning for 60 bucks but they are asking to me for more money i need refund.
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ID
#2998327 Review #2998327 is a subjective opinion of poster.
Location
Davis, California
New Reviewer

Cause your customer service sucks ***

Youre stupid app takes you in circles. I bought a Groupon that the company will not honor and Ive tried to return it and the stupid app takes me in circles over and over no matter what I do. I doubt if Ill ever use Groupon again

User's recommendation: Customer service sucks.

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ID
#2998263 Review #2998263 is a subjective opinion of poster.
Cons
  • App takes you in circles when trying to get help
  • Unethical
  • Horriable
Loss
$100
Preferred solution
Full refund

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