I always trusted Groupon and found them fairly good deals. Recently however, I purchased two UW v ASU football tickets. I know it was my fault for not checking the prices first, BUT without any warning I was charged nearly double the face value for Groupon commission....Read more
Groupon - Absolutely useless
Placed and order and tried to access my account first I get message I have no account and now can't even get logged in. I am now concerned I will get the goods I have paid for.
LivingSocial and the "Bait & Switch that got me: LivingSocial advertised a voucher for 6 people to enter an Octoberfest, with 6 Large beers and 6 Bratwursts. I purchased the voucher as advertised. I invited my 5 friends and informed that entrance, and the first round...Read more
For the past 2 days, I have been trying to purchase 4 tickets for a Naples Sunset Cruise - Pure Naples. My first attempt was when Groupon advertise 50% off and after 30min with Customer Support assistance we gave up on making a purchase that evening and left it at...Read more
- How they seriousless on customer problem
On September 10, 2018 I ordered and paid for a product (Omaha Steak Package) using my PayPal account. Groupon then sent me an email stating "Unfortunately, we were unable to process your order for The BBQ or Bust Assortment. If you'd still like to buy this Groupon,...Read more
I didn't like
- Credit card phishing attempt
8/22/18 Groupon double and triple ordered some of the exact same items, and billed me for each. Including some things that I never wanted or ordered. Somehow they managed to order me: 5 sets of grey sheets, 2 blue comforters, 2 of the mattress toppers, 2 of the...Read more
Don’t use Groupon
I placed an order for four pillows but needed to amend my address as the door number was a digit out. This couldn’t be done!! They had to cancel my order credit my account. Tried to reorder using the credit couldn’t. Spent hours on online chat. Waited 35 minutes on phone fir someone to answer. Still not resolved. Shocking shocking customer service. I will NEVER use them again.
1st thing -They no longer have a tel# to contact them. Their option to contact them is so difficult to find. When you do FIND IT they return your call but as soon as you answer it you receive a dial tone and the call has dropped. (I've been using the phone of 55 years,...Read more
I didn't like
- Nonfunctioning call back option
Groupon - Customer support is a JOKE
Do not order from Groupons, there is no customer service live at all. I was a good customer but never ever again. When you have problem and need help Forget about it. Most of their help if you want to call it that is some third world country. So much for American jobs.
Groupon - Same problem.....no way to get help#
Cannot sign in.Keeps saying my email is wrong, yet send me advertisements to that email!
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