Groupon Reviews
1.3M
CLAIMED LOSSES
8.9K
TOTAL REVIEWS
330K
PAGE VIEWS
39
ISSUES RESOLVED
Groupon Reviews
New Reviewer
It has been very frustrating trying to login to my account with Groupon. I cannot even locate a telephone number to call. They tell me that if I need customer support, I have to sign-in. I cannot get my sign -in to go through. Yo all have made this very difficult to...
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ID
Product
Groupon Account
Reason of review
Poor customer service
New Reviewer
Groupon doesn't apply to the date I wanted
I bought the Groupon with the intent to use it for a day in January, but the Groupon only is valid until Nov. 30. I didnt know this when I bought and viewed the voucher, and nowhere did it specify this and now I cant return one of them.
ID
Preferred solution
Let the company propose a solution
Still didn’t get my refund
Im still waiting for my money back from sea world ticket purchase which I wasnt able to use. I purchased and went to use right away and received a message saying I wasnt able to use
ID
Location
Spring Valley, New York
New Reviewer
Not The product I ordered
The product I ordered. It says that its been refunded but I dont know do I to return the product to Groupon it doesnt seem Im getting much customer service here
ID
Preferred solution
Full refund
Certificat
I bought a Groupon certificate and when I purchased it a month and a half ago and showed no expression when I went to use it it showed expired 921 **** I need the coupon reopened. What is the phone number I can call I dont want to go online Lorri Retzer
ID
Location
Hoffman Estates, Illinois
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerNothing
You sold me an expired reservation. I came into the city with my family and cannot get into the Museum I paid $60 for
User's recommendation: Nothing . Will not recommend.
ID
Pros
- Hard
- Company is ok but there is no way to contact you please pro
Loss
$60
Preferred solution
Full refund
New Reviewer
I was charged over 300 dollars for some i did not purchase. This happen on 10/22/21. I want a refund
I was charged over 300 dollars for some i did not purchase. This happen on 10/22/21. I want a refund. I spoke to a person about 5am this morning. I just didnt feel confident that this mater will be taken Care of.
ID
Location
Baltimore, Maryland
Loss
$300
Preferred solution
Full refund
New Reviewer
Problem
They are selling Groupons and the service is not being rendered. Be very careful of what you purchase.
User's recommendation: Call before buying.
ID
Loss
$49
Preferred solution
Full refund
New Reviewer
Best Buy Air duct cleaning ripp off. I purchased the $29.99 package contacted them to schedule an appointment their employee came out walked in my house &;;;;;;;;;;;;;;;;;;;;;;;;;;; explained to me that I would need to pay an additional 200.00 to complete something...
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ID
Pros
- Pros deals online service cons
Cons
- Very difficult to conact
Loss
$30
Preferred solution
Full refund
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Voucher not used
Voucher could not be used due to COVID. I need to reimburse or revalidate my voucher. Please call back urgently.
ID
Location
Dubai, Dubai
New Reviewer
I paid for tickets that I can see on my Groupon
Hi, I've paid for two tickets to watch NBA clippers against the grizzlies tomorrow. My card was charged but I don't see my tickets on my account. Best
ID
Loss
$84
Preferred solution
Deliver product or service ordered
Fix order
Hello I wanted to add unit A to the order, I had a hard time getting in contact with Groupon.. Thank you please keep me inform
ID
Location
San Francisco, California
New Reviewer
Pissed customer
Refund my order. Could not make the event at Halloween Horror Nights. Universal Studios told me to contact you of this matter
ID
Location
Jacksonville, Florida
Pros
- No proud
Cons
- Cant find a phone number to talk to a human
- No help from customer service
Loss
$288
Preferred solution
Full refund
New Reviewer
Pissed customer
I need to reschedule my tickets for Halloween Horror Nights to another date. Universal Studios asked me to contact you regarding this matter
ID
Loss
$288
Preferred solution
Let the company propose a solution
New Reviewer
Need refund
I purchased the carpet cleaning for 60 bucks but they are asking to me for more money i need refund.
ID
Location
Davis, California
New Reviewer
Cause your customer service sucks ***
Youre stupid app takes you in circles. I bought a Groupon that the company will not honor and Ive tried to return it and the stupid app takes me in circles over and over no matter what I do. I doubt if Ill ever use Groupon again
User's recommendation: Customer service sucks.
ID
Cons
- App takes you in circles when trying to get help
- Unethical
- Horriable
Loss
$100
Preferred solution
Full refund
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SAME HERE Having the same issues and it's driving me crazy.