Groupon Reviews and Complaints
Add to comparison
?
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
Is this your company?
Latest review first
- Latest review first
- Most helpful reviews first
State:
Show
City:
Show
Product:
Show
Most Helpful
Groupon - Scammed
On 9-20-18 I purchased a groupon from L'Ecole Culinaire L'Ecole Culinaire - Memphis Order#1052966793 Two weeks later I tried to use it and they were out of business. Groupon refused to refund me wow! The way their customer support system is set up you can't talk to a live person either. Now I have been scammed and can't reach a live person to speak to about the matter. Groupon has a to big to fail attitude and should gladly refund customers make purchases when businesses close their doors. Or at least give me an opportunity to be heard. They are now trying to force me to buy another service or product through them and I just want a refund for my original purchase and do not want to be bullied into making another groupon purchase.
Review
Product
Pros
- Discounts
Cons
- Groupon should be easier to contact when issues occurr
- Make sure the business will still be open tomorrow
- Company should be equitable in solving issues
Reason of review
Return, Exchange or Cancellation Policy
Loss
$25
Preferred solution
Full refund
I was recently alerted by a client that my business is listed on Groupon. I investigated and found it is listed twice under two different categories. I do not have an account with Groupon and never have. Both listings have long descriptions of my business that are...
View full review
Review
Service
Cons
- Misrepresented my business
Reason of review
False advertising of my business
Loss
$1000
Preferred solution
I want them to remove my business from their website
Tags
Groupon in The Bronx, New York - I bought a Cuisinart stainless steel CanOpener that I never got a chance to use because it never worked. SCO -60FR #1181703869 I paid $32 for it and they refused to Exchange the item.
I really would like for Cuisinart to exchange this item and market down on the customer satisfaction just the same way any other manufacture a would. I intend on contacting the Better Business Bureau about Groupon and their business practices when it comes to standing behind products that they sell for other manufacturers
Review
I don't want to pay more than the groupon amount for the cruise.
I bought two hornblower sunday cruise tickets for 10/27/19 and when I went to the website for hornblower mand put in the two voucher codes, it still left me a $35.00 payment to reserve the dates. I thought the groupon would have covered the entire sunday cruise for 2. Please advise.
Review
Invalid groupon gift card
I won a gift card from a raffle, when trying to buy something it said it was invalid. After talking online to customer service and having to give them the card and oin numbers. Plus sending picture of front and back of the card. I was told that someone would contact me in a few days. well after weeks of waiting and hearing from no one. I called and requested a call back. when I got my call back they acted like it was my 1st time calling and told me to go back to whom I won the raffle from. they could do nothing for me. This is a nightmare, after such a good feeling of being a FAKE winner. Groupon said they couldn't tell me anything.
Review
Cons
- Service scams
Reason of review
many reasons, and lack of REAL help
Loss
$50
Preferred solution
just allow me to use my groupon
Groupon - Cannot Log In
Have used Groupon for years until yesterday when my auto login did not work. I have been trying to purchase items and it won't let me log in (mine was set up to auto log in). I have verified the email and the Password. Nothing works. Is the system down?
Review
Product
Reason of review
Access/ activation issues
Preferred solution
Let the company propose a solution
Groupon - Need to change an order
The voucher that I pick was for the wrong date, I need it for today
Review
Pros
- Good prices
Groupon in Littleton, Colorado - Small Business Losing Money
Groupon has caused me to lose so much money! The clients who use Groupon, are not looking to become repeat customers, they are just looking for a deal. Groupon tax on added incentive to buy by discounting an already discounted item, and then the merchant only receives a percentage of that. It’s very easy to go into the Red, and Groupon is notorious for paying your merchants late! Do not sign up for the service. Do not do business with Groupon in any capacity!
Review
Bought a groupon 8/17// went to redeem.. no groupon there the show is this weekend and of course I can get a answer. I have the order number but nothing in my account.. Out 22$
Groupon is not in my account.. It has vanished And of course Grouponwon't help me!
Review
Product
Reason of review
Bought a groupon for a home and patio show.. its not there !! O have confirmation number too.
Loss
$22
Preferred solution
Full refund
I got an email saying my account has some problem; so reset password. Nothing works. I have a groupn pending and unable to access. There is not customer support here. Stupid.
View full review
Review
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Groupon sent me an email with a $10 off code. The link took me to Groupon.com and I tried to order something. It told me that code did not apply to that product. So, on the last day of the $10 code, I ordered a product that came up when I clicked on the $10 code. I...
View full review
1 comment
Never heard of them.
Review
Service
Pros
- Have some good deals
Cons
- It is impossible to get to customer service
Reason of review
Order processing issue
Loss
$10
Preferred solution
Price reduction
Tags
Thank You for Your Reply!
Thank You for Your Reply!
We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
Who did you get the email from? Groupon or someone claiming to be them. If you followed a link in the email and then reset your password, etc., then your account has been hacked.