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Don’t use Groupon

I placed an order for four pillows but needed to amend my address as the door number was a digit out. This couldn’t be done!! They had to cancel my order credit my account. Tried to reorder using the credit couldn’t. Spent hours on online chat. Waited 35 minutes on phone fir someone to answer. Still not resolved. Shocking shocking customer service. I will NEVER use them again.
1.0
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#1328153
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1st thing -They no longer have a tel# to contact them. Their option to contact them is so difficult to find. When you do FIND IT they return your call but as soon as you answer it you receive a dial tone and the call has dropped. (I've been using the phone of 55 years,...
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1.0
I didn't like
  • Nonfunctioning call back option
#1320948
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Groupon - Customer support is a JOKE

Do not order from Groupons, there is no customer service live at all. I was a good customer but never ever again. When you have problem and need help Forget about it. Most of their help if you want to call it that is some third world country. So much for American jobs.
#1314850
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Groupon - Same problem.....no way to get help#

Cannot sign in.Keeps saying my email is wrong, yet send me advertisements to that email!
2.1
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#1311525
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For all the people who love Groupon. Please read. I have owned a few businesses over the years. Groupon is the absolute worst marketing tool for any business. The want me to discount my price then give them half of what I make. They expect half and out of my half I...
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1.0
#1296816
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I purchased several items from the website, 1 order I never received, Groupon was kind enough to refund me. No more than a week later, I AGAIN, do not receive my package. I contacted Groupon via email because there is no phone listed to speak to an actual person... I...
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#1292061
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I am trying to edit a review I did regarding trying to return a chair a few weeks ago and they have finally made the situation right with me and I just want to put it out there. If you keep trying you will eventually get the help and answers that you need it is just...
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Anonymous
Anonymous

QUOTE : " I will use Groupon again " ... this, despite your bitter complaints and lack of action ? Are you a glutton for punishment ? What ?

#1291479
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Groupon - Delayed 1 hour & raised the price $40.00

When I arrived at the salon he said it would be more money because the partial highlights for brown instead of blonde.
#1281221
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bought two groupons 5/15/18 for Neapolitan spa .tried to access their site to print them but no luck. site has been down since I bought them. I have soent at least two hours with their chat room to no avail---total waste of time. I have asked for a refund to my card...
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1.0
I liked
  • Will never use them again
I didn't like
  • Will never use them again
#1268416
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Groupon - Eyelashes extensions

I had a bad experience with my eyelash extensions and I wrote a bad review and Groupon wouldn’t post it that’s not fair they want report bad reviews, and I couldn’t get my $65 back so Groupon offered me $20 groupon bucks, that sucks, Groupon is wrong for that
1.5
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Website
#1262653
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