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Groupon - Trying to get money back

Made a order was charged ,never got confirmation email, then got charged again, chat wth cs , gotthe 2nd charge back but not the first, nobody can find order,,,,,
Company wrote 0 private or public responses to the review from 1 day ago.
1.0
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#1418828
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Groupon - You just stole my money

I am so frustrated trying to get my money refunded and you have failed to do so . You are thieves
Company wrote 0 private or public responses to the review from Dec 06.
1.0
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#1416988
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I've placed order with this company in the past but they've changed. I ordered a personalized item that said would take about 3-4 weeks. After 5 weeks, I called them and was told the item had been delayed, when it got to shipping, they refused to ship it because it...
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Company wrote 0 private or public responses to the review from Dec 01.
1.8
I liked
  • Website
  • I like their customer service in the past
I didn't like
  • Customer service and that they ignore emails
  • Customer service is now unreachable
#1412274
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I cannot find a single way to contact CS any longer. Earlier this year (around April) I bought a Groupon for a restaurant that I didn't know was only open for dinner, and at that time was able to actually call & talk to someone on the phone who helped explain how to...
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Company wrote 0 private or public responses to the review from Nov 23.
1.0
I liked
  • Item
  • Price
I didn't like
  • No contact method
  • No customer service
#1406676
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Have you reviewed my customer complaint where I yelled at your operator about how I purchased a Towing Service and The number provided is a on working number ???? Why have I not received a refund but got a emailed offering me to trade or refund, but trying to do so on...
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Company wrote 0 private or public responses to the review from Nov 21.
Anonymous
Anonymous

Avoid Groupon, their deals are not deals. If it's to good to be true, "you know the saying" VERY POOR customer service. Dan S.

#1405762
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PSA:GROUPON. FRAUD/THIEVES Please Share!!! I'm going to try to make this as concise and quick as possible, please read and help spread the word so no one else has this experience! We booked a flight from 3rd party (Orbitz/Kayak) for American Airlines to depart from...
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Company wrote 0 private or public responses to the review from Nov 15.
2.0
#1400964
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DO NOT PURCHASE GROUPON GIFT CARDS!!! I REPEAT: DO NOT PURCHASE GROUPON GIFT CARDS!!!! YOU WILL NOT BE ABLE TO USE THEM WITHOUT A CREDIT CARD OR PAY PAL ACCOUNT. THEIR SERVICE IS SO BAD NOW THAT THEY DON'T TAKE PHONE CALLS ANYMORE AND SEND A THOUSAND EMAILS SAYING...
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Company wrote 0 private or public responses to the review from Nov 15.
#1400734
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Groupon - Charged twice

I bought a matress for $500 THAN Got email confermation. Un known to me hours later i got another email confirmation for a second $500 mattress!! By the time i saw it . The said it was too late to refund because it had been 2 HRS. WHAT HSPPENED TO 2 DAYS. I FEEL LIKE I WAS SET UP. Don't know my next move. Guess BBB. Any advice?
Company wrote 0 private or public responses to the review from Nov 08.
1.7
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Website
#1396680
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Arrived for a nice stay at the Lake Tahoe Resort Inn, Right? Wrong, the stay started off with excitement upon entering the Inn. I informed the agent at the desk that I used " GROUPON" to reserve my stay. The agent viewed my reservation confirmation letter from Groupon....
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Company wrote 0 private or public responses to the review from Oct 28.
#1390223
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I was charged twice as well for the same orders. I spoke with someone from Groupon and he said he cancelled the duplicated order and the items should be off my account in 2-3 days. I contacted my bank and they said the charges posted to my Wellsfargo account, meaning...
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Company wrote 0 public responses to the review from Oct 25.
#1388553
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