Groupon Reviews and Complaints
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LivingSocial and the "Bait & Switch that got me: LivingSocial advertised a voucher for 6 people to enter an Octoberfest, with 6 Large beers and 6 Bratwursts. I purchased the voucher as advertised. I invited my 5 friends and informed that entrance, and the first round...
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Product
For the past 2 days, I have been trying to purchase 4 tickets for a Naples Sunset Cruise - Pure Naples. My first attempt was when Groupon advertise 50% off and after 30min with Customer Support assistance we gave up on making a purchase that evening and left it at...
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I liked
- How they seriousless on customer problem
On September 10, 2018 I ordered and paid for a product (Omaha Steak Package) using my PayPal account. Groupon then sent me an email stating "Unfortunately, we were unable to process your order for The BBQ or Bust Assortment. If you'd still like to buy this Groupon,...
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I didn't like
- Credit card phishing attempt
8/22/18 Groupon double and triple ordered some of the exact same items, and billed me for each. Including some things that I never wanted or ordered. Somehow they managed to order me: 5 sets of grey sheets, 2 blue comforters, 2 of the mattress toppers, 2 of the...
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Don’t use Groupon
I placed an order for four pillows but needed to amend my address as the door number was a digit out. This couldn’t be done!! They had to cancel my order credit my account. Tried to reorder using the credit couldn’t. Spent hours on online chat. Waited 35 minutes on phone fir someone to answer. Still not resolved. Shocking shocking customer service. I will NEVER use them again.
1st thing -They no longer have a tel# to contact them. Their option to contact them is so difficult to find. When you do FIND IT they return your call but as soon as you answer it you receive a dial tone and the call has dropped. (I've been using the phone of 55 years,...
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Product
I didn't like
- Nonfunctioning call back option
Groupon - Customer support is a JOKE
Do not order from Groupons, there is no customer service live at all. I was a good customer but never ever again. When you have problem and need help Forget about it. Most of their help if you want to call it that is some third world country. So much for American jobs.
Groupon - Same problem.....no way to get help#
Cannot sign in.Keeps saying my email is wrong, yet send me advertisements to that email!
For all the people who love Groupon. Please read. I have owned a few businesses over the years. Groupon is the absolute worst marketing tool for any business. The want me to discount my price then give them half of what I make. They expect half and out of my half I...
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Anonymous
LOL... Then don't use them....
I purchased several items from the website, 1 order I never received, Groupon was kind enough to refund me. No more than a week later, I AGAIN, do not receive my package. I contacted Groupon via email because there is no phone listed to speak to an actual person... I...
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Hurricane Florence cancelled our trip. WE bought about $350 in Groupons and they would not refund or credit. They protect the seller. Good bye Groupon!!!!!!!!!1