Groupon
Reviews and Complaints

Hello! I'm a Groupon customer and I purchased six Universal tickets to go to Orlando.

Instead, I got Hollywood tickets, but I ended up never using them. This is because I had to go with my family to Disney. I'm trying to get a refund in the amount of $858.00 or credits for future purchases. I notice that you guys have already redeemed the tickets, despite them not being used.

They expired in December 2024.

Please, I would like to get a response back. Thank you so much.

OK, I am first time user

I purchase two aviation museum tickets

I waited to receive by mail, but I did not so I went back to website and continuously guided me to

my Groupon account

And when I go there my ticket isnt there its empty

Theres no other way to ask questions or any way to get help

The whole system is very inconvenient

None of the phone numbers work

I called my credit card company

It has been charged on my account

I have not received the bill yet for me too send proof to you yet

I was trying to find the tickets but the website keeps saying its down .ive tried logging in and out and still not better

It took $69.99 out of my account. I cannot retrieve the coupon. Can you please resend it or send my money back thank you.

You debited my account 69.99and I cant find my coupon if you cant give me the coupon can you please resend my money back?

My purchases keep getting automatically refunded. I have used three different, good credit cards. I want to make purchases but they keep getting cancelled and refunded.

Bought mobile detailing group for $120. Added $70 for shampooing thru merchant.

He added tax and 18% gratuity. I canceled. He then told me I owed $32.72 for tax and gratuity on the Groupon. I told him tax was included in Groupon and gratuity was optional.

He continued to argue and send pictures of a piece of paper that said tax was not included in the Groupon, which was contrary to what Groupon stated online. He continued sending texts and was extremely rude.

I canceled my appointment as he was condescending and I did not want him at my home. I want me money back!

I'm at Chuck E. Cheese, standing at the counter, showing them the barcode.

I accidentally swiped to redeem Groupon.

Now it shows 'redeemed', although I never used it. They are not letting me use it because it's marked as redeemed and the mistake was seen.

Not good at this point I am very disgusted with how my card keeps having things on it I dont ordered

I paid for something and wasn't logged into my account. I was under a guest account and paid for it, but it did not reflect in my own account.

I bought a Groupon deal because I have a beauty salon business. I need customers to know about my salon. I offer services such as waxing and eyelash extensions.

Im trying to get with some one in costumer service but no answer!!!

I paid 3 months ago for a massage for my wife!! Been calling this massage company and nobody answered!! I left a message like 5 times and no answer!!

I think is a scam and I need my money back!!

Someone is scamming me with my money, either the merchant or Groupon, and I need my money back. The voucher was never redeemed and there's no merchant to respond to that. Groupon is not giving me a reason why.