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Customer service

Ordered Swarwoski Elements Huggies Hoop Earrings - Birthday gift for daughter.

Received cheap bent metal with some holes metal ones.

When called to complaint- at first chat rep told me it is non returnable item. So gave me $5 groupon credit.

I told her, I am not going to buy anything from Groupon. After much back & forth- after saying it was fraud by them, she gave me refund, but deleted all trace of my purchase on my groupon account. Thank Fully, have screen shots.

Beware of this fraud.

This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Groupon. The most disappointing about swarovski elements huggie hoop earring at Groupon was took my money didnt get all items , but reviewer liked price they falsely advertised. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Groupon.

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