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I purchased a cleaning service coupon (with Totally Awesome Maids) on 3/25/2017 and paid $115.Groupon has 3 day cancellation period.

Related: Remember Forever Photography - Scam!!!!

I tried several ways to contact the merchant -left voice mails and emails but they did not contact me untill 3/31. The merchant then told me that they were fully booked for the next 3 weeks and therefore could not provide the services. I could not wait that long so I asked Groupon to cancel and provide a refund.

They are refusing.Surely if there is a 3-day cancellation period, then the merchant should be required to make contact me buyer within that period to discuss the service to be provided.

Review about: Totally Awesome Maids Cleaning Service Coupon.

Review #1031494 is a subjective opinion of a user.

2.1
Price Affordability
Value for money
Layout of Store
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Location
Diversity of Products or Services
Warranty
Advertised vs Delivered
Customer service
Delivery Service
Staff
Product or Service Quality
Website
PRODUCT OR SERVICE Groupon Coupon
Reason of Review / Monetary Loss Problem with delivery / $115
Preferred solution Full refund

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