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Product or Service Quality

I purchases a coupon for two laser spider vein treatments but when I called to make an appointment I was told the equipment is not working and they don't know when it will be repaired. When I requested a refund from Groupon they refused and suggested I just keep calling the medical provider until my coupon expires in December.

That was on June 18. This is August 7 and the equipment is still not working and the person I spoke with at the medical facility said that they had requested that Groupon refund purchaser's money.

I protested the charge o my credit card but Groupon is till refusing to refund my money. I will keep fighting and never make a purchase from them again!

Review about: Groupon Vein Treatment Coupon.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $104.

Preferred solution: Full refund.

I didn't like: Purchased service not available.

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