Not resolved

I purchased a groupon for a local experience. The direction stated to view my voucher in order to receive my code, then go to the companies website to book my appointment.

I did exactly what I was supposed to do to redeem my voucher, well the event was completely booked. So now I have a useless voucher. I reached out to groupon, which is a joke, and was told because I viewed the voucher I would not get a refund. Really?

I guess I was supposed to know the event was booked....horrible service. There is no way to actually speak to someone and the website is a complete waste of time.

I feel a small refund to keep a customer happy is not a lot to ask. I will never purchase another groupon.

Product or Service Mentioned: Groupon Coupon.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $32.

Preferred solution: Full refund.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Groupon Reviews

  1. 197 reviews
  2. 63 reviews
  3. 17 reviews
  4. 10 reviews
  5. 11 reviews
Groupon reviews