Groupon - Won’t give me my money back
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On Valentine's Day I got my boyfriend and I speed boat tickets because I thought it would be fun. I purchased $80 Tickets through Groupon and on the day that I got there, the tickets didn't appear to the lady that was running the tickets.
She said to not worry that this often happens, to just call and get my money back, which is exactly what I did and the person on the phone said that I would be getting my money back in a few weeks. It's been 2 months since that happened. Yeah, when Groupon writes you emails they word everything sophisticated, but they don't try to help at all! It's so frustrating $80 down the toilet, and I am a college student that lives on her own and is completely financially independent.
I then bought the tickets with the woman at the stand, so we got to go on the boat. I used to think Groupon was trustworthy because it's not the first experience I purchase from them, but I am NEVER buying anything on Groupon again!
User's recommendation: I would give it no stars if I could.
Location: Miami, Florida
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